La Ventana Apartments is in search of a Lead Maintenance Technician to oversee daily maintenance operations and support a high-performing team. This role combines hands-on maintenance work with leadership responsibilities, including delegating tasks to Assistant Lead Maintenance, Maintenance Technicians, and Make Ready Technicians.
Resident Service
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Performs maintenance tasks personally or delegates to assistants. Oversees and inspects work performed by assistants.
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Institutes and manages the system for handling resident service requests. Corrects situations within 24 hours when possible.
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Schedules maintenance personnel in conjunction with the manager so that maintenance is available for emergency purposes, 24 hours a day, seven days a week.
Preventative Maintenance/Safety
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Conducts regularly scheduled safety meetings with entire staff; maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics, and refrigerants.
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Must be aware of the condition of physical property throughout the community and immediately correct unsafe conditions, e.g., broken gates leading to the pool, broken steps, open holes, broken/burned-out exterior lights.
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Maintains accurate records regarding preventative maintenance, service requests (received and completed), expenditures, apartment make-ready status, work-in-progress, etc.
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Schedules and performs minor and routine maintenance on all appropriate equipment regularly. Inspects and maintains all tools in excellent condition.
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Trains and assists in the development of all subordinate maintenance staff. Instills a “safety first” attitude not only with maintenance technicians but with all staff.
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Instructs staff on proper use and guidelines for wearing safety items.
General
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Diagnoses and performs minor and routine maintenance or repair involving the following daily.
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Electrical and Plumbing (including water lines).
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A/C and heating systems.
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Water irrigation systems.
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Stairs, gates, fences, patios, railings.
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Tile, carpet, flooring.
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Roofing, gutters, fasteners.
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Interior/exterior lights.
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Fireplaces, ceiling fans.
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Gas fixtures and appliances where applicable.
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Shutters, doors, cabinets, windows, sliding glass doors.
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Boiler, gas, and electric.
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Door locks.
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Security systems.
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Ceiling leaks.
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Walls, texturing, painting.
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Pool areas, tile, hot tub/spa, pool furniture.
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Ensures that all make-ready repairs and services are completed correctly and on schedule.
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Reports all major repairs and requisitions to the manager before any expenditure of funds.
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Changes lock and make keys.
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Removes and transfers heavy appliances and equipment from storage area to apartment (or vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to a dumpster when necessary.
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Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
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Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating the same
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Performs work area clean-up and safety-related duties.
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Ensures that storage areas remain locked when not in use.
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Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovels as circumstances warrant.
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Performs any additional duties assigned by manager or property supervisor.
Equipment Use
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Required to wear back support belt, goggles when working with specific equipment, masks, and gloves as tasks dictate.
Equipment/Machinery/Tools Proficiency
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An employee in this position must be knowledgeable and skilled in the safe use and maintenance of the following tools.
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Hand Tools –
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Various wrenches, hammers, grips, saws, sledgehammers, snips, posthole diggers, etc.
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Power Tools –
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Grinders, sanders, buffers, saws, drills, etc.
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User-Mover Aids –
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Wheelbarrows, dollies, hand trucks, buckets, hoists, jacks, step ladders, full ladders, double ladders.
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Mechanical Equipment –
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Motors, pumps, compressors, blowers, electrical and hand-powered drills, etc.
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Measuring Devices –
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Calipers, voltmeters, ohmmeters, testing meters, PH tests, gauges, etc.
Physical Requirements
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Ability to work a minimum of 40 hours per week. Must be available evenings, nights, weekends for staffing needs and emergencies.
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Be able to stand and walk or sit alternatively depending on specific needs of the day. Estimate 70-85% of the time is spent on feet.
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Able to move equipment and appliances.
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Ability to work in a fast-paced environment, meet deadlines, and multi-task.
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Have occasional need to perform the following physical activities:
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Bend/Stoop/Squat
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Climb stairs and ladders
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Reach above shoulder
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Grasp/Grip/Turn tools and equipment to perform routine repairs.
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Finger dexterity to handle tools.
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Lift 25-50 Lbs. Note: Lifting and carrying items over 50 lbs. should be done using assistance from one or more persons. Examples of heaviest items lifted include washers/dryers, refrigerators, A/C units, abandoned sofas, etc.
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Push or pull 75 Lbs.
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Good Vision – frequently need to see things clearly beyond arm’s reach—constant need to see small detail when performing routine maintenance duties.
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Good Hearing – must use listening skills to diagnose needed repairs.
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Able to work in a fast-paced environment with an attitude toward customer service.
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Performs duties under pressure and meets deadlines promptly.
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Works as part of a team to complete assignments.
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Takes instruction from supervisors.
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Ability to problem-solve.
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Interacts with co-workers, supervisors, guests, and the public professionally and pleasantly.
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Frequent need to utilize personal transportation to pick up the replacement parts and supplies from vendors. Rotation “on-call” status may occasionally require expedient travel to assigned property at a moment’s notice.
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Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate an appropriate course of action. Must effectively convey ideas, images, and goals to a diverse group of personalities.
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At least 3 years of experience in maintenance, on-site multi-family property maintenance, or equivalent field.
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Previous experience managing other technicians
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High School diploma or equivalent required.
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Ability to read, write, and speak English.
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Minimum of 40 hours per week. Weekends as circumstances warrant; on-call on a rotating basis and for emergencies.
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Must have valid driver’s license and automobile insurance.
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HVAC or EPA certified
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Certified Pool Operator (CPO) desired
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Certified Apartment Maintenance Technician (CAMT) desired
NE Property Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, NE Property Management complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
No Third-Party Inquiries Please
This company does not accept and will not consider unsolicited resumes or any other unsolicited candidate information submitted to the Company or any of its employees/owners by staffing agencies, search firms, or third-party recruiters in response to a posted vacancy. The Company will not pay any placement fee(s) without a written agreement to do so (Le., payment must be required pursuant to the terms of a written agreement).
