Top 15 Insurance verification Jobs in Lufkin, Tx

Registrar
Woodland Heights Medical Center —Lufkin, TX
- Full-time
- Computer skills
- Business Administration
- Medical terminology
Quick Apply
4d
Customer Service Representative
QUIPT HOME MEDICAL INC —Lufkin, TX
- Full-time
- Microsoft Excel
- High school diploma or GED
- Typing
- Paid holidays
- Disability insurance
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Etech Global Services —Lufkin, TX
- Office
- High school diploma or GED
- Communication skills
- Paid training
- Health insurance
Billing Specialist
Burke Center —Lufkin, TX
- $18 - $22 an hour
- Full-time
- Computer literacy
- Research
- Mid-level

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Customer Service Representative
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Registrar

Woodland Heights Medical Center -
Lufkin, TX

Quick Apply

Job Details

Full-time
4 days ago

Qualifications

In-person patient registration
Patient scheduling systems
Health insurance co-pays
Patient question and concern management
Overseeing health insurance pre-certification
Electronic health records (EHR) management
Maintaining patient confidentiality
Healthcare Administration
In-person customer service
Health insurance customer support
Patient demographics
Answering guest questions
Medical scheduling
Medical administrative support
Health record tracking
Computer skills
Business Administration
Managing patient records
Medical terminology
Entry level
Under 1 year
Client interaction via phone calls

Full Job Description

Job Summary

Schedule for this position is: Monday-Thursday 7am-3:30pm and Friday 7a-3p

The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures, securing necessary authorizations, and maintaining complete and organized patient records, all while providing exceptional customer service.

Essential Functions

Interacts with patients and their families to address questions and provide courteous, timely assistance.
Regulates schedules based on procedure requirements, physician availability, and staffing needs.
Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
Verifies insurance eligibility using designated applications, captures correct health insurance details, and secures necessary authorizations and verifications for services.
Collects and records patient financial responsibility estimates as applicable.
Communicates operative reports daily to appropriate physician offices.
Compiles and organizes registration documentation to ensure completion of patient medical records.
Collects patient co-pays or deductibles when applicable and informs patients of financial obligations.
Assists patients with understanding insurance requirements and assists with resolving insurance-related questions.
Carefully documents on forms if the patient is unable to sign the consent authorization forms, or why a family member signs the forms and has nursing sign off if the patient is unable to sign.
Places an armband on each patient before the patient leaves the department to ensure proper identification of the patient throughout their stay.
Answers and returns phone calls, addressing questions with professionalism and courtesy.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

Post secondary education or training in medical office administration or healthcare administration preferred
0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required
0-2 years of experience in a customer service role preferred

Knowledge, Skills and Abilities

Knowledge of insurance verification and basic medical terminology.
Ability to maintain accuracy and attention detail in a fast-paced environment.
Familiarity with electronic health record (EHR) systems and registration software.
Ability to manage sensitive and confidential information appropriately.
Effective interpersonal skills to work with patients, families and healthcare teams.

Quick Apply

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insurance verification jobs in lufkin, tx

Registrar

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Customer Service Representative

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