Top 1 Switchboard operator Jobs in Lufkin, Tx

Switchboard Operator
Woodland Heights Medical Center —Lufkin, TX
- Part-time
- Organizational skills
- Communication skills
- Entry level
Quick Apply
4d

Discover related jobs

Based on your search for switchboard operator jobs.

Front Desk Associate
Sleep Inn & MainStay Suites of Lufkin TX —Lufkin, TX
Ultimately, you will manage guest services and our hotel’s image by answering guests’ requests and making sure our visitors are satisfied.
$11.00 - $11.50 an hour
Quick Apply
13d
Member Assist Cart Attendant
Sam's Club —Lufkin, TX
Provides member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases;…
$16 - $24 an hour

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

PBX Switchboard Operator-PBX Operations
Nationwide Children's Hospital —Columbus, OH
Answers all incoming calls, relays emergency messages by announcing various alerts and warnings over the paging system, contacts personnel as necessary and…
Switchboard Operator - Part Time
Bass Pro Shops —Columbus, OH
Answers and directs incoming phone calls in a prompt, friendly and outgoing manner. Hiring decisions are administered without regard to race, color, creed,…
$14.00 - $16.75 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for switchboard operator in lufkin, tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

switchboard operator jobs near lufkin, tx

Box Truck Owner Operator jobs in Oregon

Switchboard Operator jobs in San Francisco Bay Area, CA

Switchboard Operator jobs in Tallahassee, FL

Forklift Operator jobs in Southaven, MS

Process Operator jobs in Houston, TX

Owner Operator Reefer jobs in North Carolina

Switchboard Operator jobs in North Carolina

Switchboard Operator

Woodland Heights Medical Center -
Lufkin, TX

Quick Apply

Job Details

Part-time
4 days ago

Qualifications

Patient question and concern management
Operator switchboards
Coordinating with emergency response agencies
Phone communication
Emergency call-taking protocols
Patient demographics
Phone call screening
Dispatching for rescue operations
Internal employee customer service
Organizational skills
Telephone systems
Dispatch record maintenance
Phone triage
Documentation Handling
Communication skills
Entry level
Under 1 year
Office record organization

Full Job Description

Job Summary

Hours for this position:
Friday- 7am-4:30p
Saturday- 830a-7p
Sunday- 830a-7p

The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.

Essential Functions

Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.

Qualifications

0-2 years of experience in customer service, call center, or healthcare setting required
1-2 years of switchboard experience preferred

Knowledge, Skills and Abilities

Proficient in operating switchboard or telecommunications equipment.
Excellent verbal communication and customer service skills.
Ability to manage high call volumes in a calm and professional manner.
Strong organizational skills with attention to detail.
Capable of handling emergency communication processes effectively.
Knowledge of hospital policies, codes, and procedures is a plus.

Quick Apply

Refine Your Search

switchboard operator jobs in lufkin, tx

Switchboard Operator

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for switchboard operator in lufkin, tx

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected