Top 4 Collection agent Jobs in Lutcher La

Collections & Accounts Receivable Supervisor
National Water Infrastructure —Geismar, LA
- Full-time
- Microsoft Excel
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Accounts Receivable Collection Specialist
Bengal Transportation Services LLC —Geismar, LA
- Full-time
- Clean driving record
- Research
- Mid-level
- AD&D insurance
- Paid holidays
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13d
Part-time Doorstep Trash Collection Specialist - Evenings
Valet Living LLC —Gonzales, LA
- $18 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
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4d
Part-time Doorstep Trash Collection Specialist - Night
Valet Living LLC —Gonzales, LA
- $18 an hour
- Part-time
- 18 years or older
- Ability to climb stairs
- Ability to lift 50 pounds
- Referral program
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4d

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Collections & Accounts Receivable Supervisor

National Water Infrastructure -
Geismar, LA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Computer operation
Customer communication
Staff supervision
Microsoft Excel
Team leadership
Bachelor's degree
Task prioritization
Business Administration
Productivity software
Business
Collections account management
Data analysis software
Database software proficiency

Full Job Description

National Water Infrastructure (NWI) is a modern infrastructure company dedicated to delivering clean water through reliable, state-of-the-art systems for communities facing aging utilities. NWI focuses on high-quality sewer treatment solutions with the goal of returning the healthiest water possible to the environment. Founded in 1994, the company has grown into one of Louisiana’s largest privately owned sewer utilities. NWI currently serves more than 24,000 customers across the state, offering stability, growth opportunities, and a mission-driven workplace.

Role Description The Collections & Accounts Receivable Supervisor is a full-time, on-site position based in Geismar, LA.

Job Summary:

The Collections & Accounts Receivable Supervisor is responsible for overseeing all customer billing, accounts receivable, and collection activities. This position works closely with operations, legal counsel, outside water providers, and executive management to resolve billing disputes and enforce collection policies.

Duties/Responsibilities:

Billing Operations

Oversees all customer billing activities to ensure accuracy, completeness, and timely invoice processing.
Reviews account adjustments, credits, write-offs, and billing corrections.
Ensures compliance with company policies, utility regulations, and contractual obligations.
Coordinates with outside water providers and utility partners regarding billing and customer account matters.
Evaluates billing processes and recommends improvements to increase efficiency and accuracy.

Collections & Accounts Receivable Management

Leads the company's collection efforts with a strong focus on reducing aged receivables and improving cash collections.
Develops and implements proactive collection programs and delinquency management procedures.
Reviews aging reports regularly and prioritizes collection activities.
Conducts collection calls, correspondence, payment negotiations, and account resolution activities for high-balance and delinquent accounts.
Establishes payment arrangements and monitors compliance.
Coordinates service interruption processes, lien filings, legal referrals, and other collection remedies when necessary.
Maintains detailed documentation of collection activities and customer communications.
Monitors and reports collection performance metrics to executive management.

Customer Relations

Serves as the escalation point for complex customer billing disputes and account issues.
Resolves customer concerns professionally while balancing customer service objectives and company financial interests.
Maintains positive working relationships with customers, municipalities, service providers, attorneys, and regulatory agencies.
Assists in developing customer communication programs related to billing and collections.

Leadership & Department Management

Supervises, trains, mentors, and evaluates employees in Accounts Receivable.
Establishes departmental goals, performance metrics, and collection targets.
Provides guidance and support for customer service, billing, and account resolution activities.
Monitors staff workload and departmental efficiency.
Develops and maintains standard operating procedures for billing and collections functions.
Assists the CFO and Controller with budgeting, forecasting, and cash flow planning related to accounts receivable.

Reporting & Analysis

Prepares monthly accounts receivable and collection performance reports.
Analyzes aging trends, delinquency rates, collection effectiveness, and bad debt exposure.
Recommends process improvements and policy changes based on data analysis.
Assists management with forecasting collections and cash flow.

Other Duties

Supports audits and financial reporting activities related to accounts receivable.
Collaborates with finance, operations, legal, and customer service personnel.
Performs other duties as assigned.

Required Skills/Abilities:

Strong proficiency in accounting systems and databases; advanced Excel skills required
Proficient in Microsoft Office Suite or equivalent software
Ability to manage multiple priorities and meet deadlines
Strong analytical and problem-solving skills
Excellent written and verbal communication skills

Education and Experience:

Experience in utility billing or as a paralegal at a collections firm is highly preferred.
Knowledge of utility service disconnect procedures, liens, legal collections, and regulatory requirements.
Experience with customer information and billing systems.
Minimum of 5 years of progressive accounts receivable, billing, and collections experience.
Minimum of 2 years of supervisory or team leadership experience.
Bachelor's degree in Accounting, Finance, Business Administration, or related field; equivalent experience may be considered.

Physical Requirements:

Prolonged periods of sitting and working on a computer.

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Application Question(s):

How many years of collections experience do you have?
Which of the following describes your experience level with Excel:

1. Beginner: Basic data entry, formatting, simple formulas (SUM, AVERAGE)
2. Intermediate: IF statements, VLOOKUP/XLOOKUP, PivotTables, charts, filtering/sorting
3. Advanced: Complex formulas, Power Query, advanced PivotTables, dashboards, data analysis
4. Expert: VBA/macros, automation, advanced data modeling, Power Pivot

Experience:

Supervisory: 2 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

collection agent jobs in lutcher la

Collections & Accounts Receivable Supervisor

Accounts Receivable Collection Specialist

Part-time Doorstep Trash Collection Specialist - Evenings

Part-time Doorstep Trash Collection Specialist - Night

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