Top 8 Desktop support analyst Jobs in Lutz, Fl

IT Support Analyst I
D&H —Clearwater, FL
- Windows
- Analysis skills
- Trade school
- Health insurance
- Dental insurance
11d
Technical Support Analyst - Valrico Academy
Riverview Academy of Math and Science —Riverview, FL
- Weekends as needed
- Classroom
- Microsoft Excel
- Microsoft Outlook
Quick Apply
10d
Service Desk Analyst
MUFG —Tampa, FL
- $38 - $55 an hour
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Computer Science
- Paid parental leave
- Paid holidays
IT Service Desk Analyst Level I
Rooms To Go —Seffner, FL
- Full-time
- US work authorization
- Entry level
- Profit sharing
- Paid training
Desktop Support Associate Analyst
Raymond James Financial, Inc. —Saint Petersburg, FL
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Windows
- Paid holidays
- Health insurance
Service Desk Analyst (Spanish + English)
Noblesoft Technologies Inc. —Tampa, FL
- $16 - $18 an hour
- Rotating shift
- Spanish
- Computer Science
- English
Quick Apply
4d
Systems Analyst (Active TS/SCI required)
Akima, LLC —Tampa, FL
- Weekends as needed
- Mid-level
- Windows
- Mentoring

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desktop support analyst jobs near lutz, fl

IT Support Analyst I

D&H -
Clearwater, FL

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Job Details

11 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Work from home
Vision insurance
Gym membership
Employee stock ownership plan

Qualifications

Root cause analysis
Data analysis software

Full Job Description

IT Support Analyst

This is an onsite role based in Clearwater, FL.

D&H is growing! Join 100+ year old Employee-Owned technology distributor, offering end-to-end solutions for today's resellers, retailers, and the clients they serve across the SMB and Consumer markets.

We are empowered by our employee Co-Owners who provide the industry’s best service, and we promote a collaborative culture.
We offer an Employee Stock Ownership Plan, 401k, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement, Work from Home Reimbursement, Employee Purchase Program, Tuition Assistance and much more!
As a D&H Co-Owner you receive numerous discounts on services.
We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.

SUMMARY

Technology Service Center (TSC) responsibilities include: Support for day-to-day ticket management and service requests; end-user support of systems and applications; incident escalation and tracking. The Technology Service Center position is accountable for addressing end-user issues in a timely manner, first call resolution (FCR), and incident assignment and submission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide phone support, onsite, and remote end-user client support (Windows).
Provide equipment and cabling support, onsite and at our Distribution Centers.
Install and teardown IT equipment as needed onsite and at our Distribution Centers.
Utilize ServiceNow ticketing system to create, assign, triage and determine escalation path.
Investigate and troubleshoot applications, operating systems and peripherals.
Deploy and maintain computer, IP phone, scanner, and other peripherals.
Basic network printing support.
Build, maintain, and image desktop hardware and replace or upgrade legacy hardware.
Test new applications and operating systems for compatibility.
Ensure the asset management library is accurate.
Assist with boxing and shipping of equipment.
Required to work on site several days per week.
Other responsibilities as assigned.
Travel to DCs as needed.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

KNOWLEDGE, SKILLS, and/or ABILITIES

Strong analytical skills, will require an extended knowledge of Microsoft Excel and/or other analytical software.
Keen desire to learn & increase knowledge in network, server, & system administration.
Strong troubleshooting skills including ability to diagnose root-cause and offer solutions.
Ability to quickly become proficient in proprietary applications.
Excellent written and verbal communication skills.
Follow a process or procedures with guidance or instruction.
Team-player attitude.
Meticulous attention to detail.
Willingness and ability to learn new technologies.

EDUCATION and/or EXPERIENCE

Education
- One year Certificate from College or Technical School; or six to one year related experience and/or training or equivalent combination of education and experience.
Experience
- 1-2 years of impeccable customer service experience
- 1-2 years of help desk or technical support experience

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Refine Your Search

desktop support analyst jobs in lutz, fl

IT Support Analyst I

Technical Support Analyst - Valrico Academy

Service Desk Analyst

IT Service Desk Analyst Level I

Desktop Support Associate Analyst

Service Desk Analyst (Spanish + English)

Systems Analyst (Active TS/SCI required)

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