Top 848 Customer service representative Jobs in Lutz Fl

Customer Service Representative (CSR) - Bilingual
DUI Counterattack Hillsborough, Inc. —Tampa, FL
- $15 - $17 an hour
- Full-time
- Background check
- Spanish
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
VasoTechnology powered by NetWolves —Tampa, FL
- $17 - $19 an hour
- Overnight shift
- Background check
- Microsoft Excel
- Customer service
- Paid training
- Paid holidays
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Client Success Associate
MJ MGMT Group, Inc —Lutz, FL
- $55,000 - $65,000 a year
- Full-time
- Background check
- In-person
- Entry level
- Employee discount
- Professional development assistance
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14d
Processing & Support Representative
iGas USA, Inc. —Tampa, FL
- $16 - $20 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
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10d
Verizon Sales & Customer Service
Tampa Accelerated —Land O' Lakes, FL
- $50,000 - $60,000 a year
- Full-time
- Background check
- In-person
- Communication skills
- Employee discount
- Professional development assistance
Quick Apply
14d
Remote Client Agent – Work From Home | Training Provided
The Gainey Agency —Tampa, FL
- Remote
- Sales
- Customer service
- Computer literacy
- Opportunities for advancement
- Flexible schedule
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Healthcare CSR - Remote
ImagenetLLC —Tampa, FL
- $16 - $18 an hour
- Full-time
- Remote
- HIPAA
- Criminal background check
- 1 year
- Paid training
- Health savings account
11d
Customer Success Specialist
SonderMind —Tampa, FL
- $21.64 an hour
- Full-time
- Hybrid work
- Research
- Travel
- Communication skills
- Commuter assistance
- Paid parental leave
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3d
Customer Service Representative - 1st Shift
Progressive Energy Consultants —Tampa, FL
- $25 - $31 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Paid holidays
- Health insurance
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20h
Call Center Representative - DHA
US Social Security Administration —Tampa, FL
- $40,736 - $68,485 a year
- Online Application
- Hybrid work
- Background check
- High school
- Pass drug screening
Customer Service - Bank Sales & Service
USAA —Tampa, FL
- $43,680 - $44,680 a year
- Hybrid work
- Military
- High school diploma or GED
- Military encouraged
- Paid training
- Paid holidays
Pharmacy Tech Support / Call Center Rep (Remote Work from Home)
IQVIA —Tampa, FL
- $18 an hour
- Full-time
- Remote
- Spanish
- English
- High school diploma or GED
- Work from home
Customer Service Representative
DonationXchange —Tampa, FL
- $20.30 - $24.50 an hour
- Full-time
- Office
- High school diploma or GED
- Organizational skills
- Paid training
- Health savings account
Quick Apply
14d
Customer Care Representative - Tampa
ICP Group —Tampa, FL
- $22 - $23 an hour
- Full-time
- ERP systems
- Office
- In-person
Quick Apply
7d
Customer Service Representative
Signode —Tampa, FL
- $24 - $28 an hour
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Dental insurance
- 401(k)
Quick Apply
4d
Contact Center Representative
Systems Integration, Inc. —Tampa, FL
- Seasonal
- Remote
- Background check
- Computer literacy
- High school diploma or GED
- Paid training
Quick Apply
Client Success Representative (Remote)
Demand.com —Tampa, FL
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Client Support & Operations Associate
Coastal Communication Consultants —Hudson, FL
- $20 - $25 an hour
- Full-time
- Remote
- Google Workspace
- 1 year
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Overnight Emergency Response Center Coordinator
HighGround —Tampa, FL
- $23 - $26 an hour
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- English
- Organizational skills
- Health savings account
- Paid holidays
Quick Apply
Member Service Representative
The Ward Team —Tampa, FL
- $19 - $28 an hour
- Weekends as needed
- Research
- High school diploma or GED
- Communication skills
- Paid holidays
- Dental insurance
Quick Apply

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Customer Service Representative (CSR) - Bilingual

DUI Counterattack Hillsborough, Inc.
Tampa, FL

Quick Apply

Job Details

Full-time
$15 - $17 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Administrative experience within retail industry
Computer operation
Spanish
Customer communication
Writing skills
In-person customer service
Employee relationship building
English
High school diploma or GED
Productivity software
Quality data entry
Customer data entry

Full Job Description

JOB SUMMARY

This is a customer service position performing duties of an administrative nature as well as function in various roles within the organization including but not limited to registration, data entry, and client file management. The position requires knowledge of administrative principles, procedures and organizational skills. This position includes registration of DUI clients, which involves moderately complex work methods including reviewing arrest and court documents, accessing databases to ensure accurate enrollments. Attention to detail and high level of data entry accuracy is necessary. The ability to communicate and enforce program requirements. Fluent English communication is necessary and Spanish is highly desirable. The ability to maintain a high level of professional demeanor while understanding some clients are experiencing high levels of stress is essential.

TRAINING AND EXPERIENCE

1. High school diploma plus administrative and/or administrative support training.

2. Customer service experience in a professional setting (retail and/or food service customer service is excluded) - minimum two years.

3. Specific skills include: Microsoft Office Products, searching various web sites computer , and accurate data entry.

KNOWLEDGE, SKILLS AND ABILITIES:

1. Ability to handle sensitive information in strict confidence.

2. Ability to perform all administrative support functions via in-person interaction, telephone and e-mail with the public.

3. Excellent organizational skills and ability to communicate effectively, both verbally and in writing.

4. Ability to establish and maintain effective working relationships with co-workers, employees, customers and others; to assist the public cooperatively and courteously.

5. Ability to understand and carry out oral and written instructions and to request clarification when needed.

6. Ability to work independently and to carry out assignments to completion with minimum instructions and in a timely manner, adhere to prescribed routines and practices, maintain records, and complete forms and perform data entry with a high level of accuracy.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Registers DUI clients in accordance with existing registration policies and procedures, including answering telephone calls from clients who register online;

2. Collects payments and issues receipts;

3. Assist in coordination of client scheduling, rescheduling and cancellations.

4. May assist Administrative Director in management of client files including, but not limited to, review of new files and follow up;

5. Processes requests for DHSMV 77057 forms to verify claims of treatment, to include reviewing and verifying submitted documentation, make applicable data entries and issuing forms to eligible clients. This includes refusing requests for DHSMV 77057 to persons that are not eligible.

6. Files and manages correspondence from treatment agencies;

7. Answers incoming calls regarding services, giving accurate responses to inquiries.;

8. Generates DUI class rosters, client disposition forms and certificates assuring they are accurate and complete;

9. Closes completing classes and assures necessary paperwork (certificates and treatment referral) are sent to Salvation Army Probation Services or other probationary services;

10. Maintains operational proficiency on computer;

11. Represents the program in a professional manner, ensuring that clients receive a high level of service or help with their questions and concerns;

12. Responds to inquiries regarding on-line registrations and follow-up requirements to complete enrollment and receive services.

13. Processes and files paperwork from satellite office as well as researching of permanent record cards for information relating to client demographic and DUI school completion for calls from the satellite office;

14. Functions as registrar for satellite offices for client registration, as scheduled;

15. Scores required testing instrument; runs driving records, and accesses HSMV websites to ensure completeness of enrollment files.

16. Possesses a working knowledge of Florida Administrative Code 15A-10 as it relates to DUI School Enrollments, Level assignments, applicable fees, require documentation, completion, failure to complete, and re-enrollment.

17. All other duties as assigned by the Executive Director or designee.

Pay: $15.00 - $17.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Opportunities for advancement
Paid time off
Vision insurance

Language:

English and Spanish (Required)

Ability to Commute:

Tampa, FL 33614 (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service representative jobs in lutz fl

Customer Service Representative (CSR) - Bilingual

Customer Service Representative

Client Success Associate

Processing & Support Representative

Verizon Sales & Customer Service

Remote Client Agent – Work From Home | Training Provided

Healthcare CSR - Remote

Customer Success Specialist

Customer Service Representative - 1st Shift

Call Center Representative - DHA

Customer Service - Bank Sales & Service

Pharmacy Tech Support / Call Center Rep (Remote Work from Home)

Customer Service Representative

Customer Care Representative - Tampa

Customer Service Representative

Contact Center Representative

Client Success Representative (Remote)

Client Support & Operations Associate

Overnight Emergency Response Center Coordinator

Member Service Representative

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