Top 210 Customer care coordinator Jobs in Lynn, Ma

Member Support Coordinator
Interwell Health —Boston, MA
- Remote
- Administrative experience
- SharePoint
- Communication skills
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PAS Registration Coordinator
North Shore Medical Center, Inc. —Salem, MA
- $19.81 - $28.30 an hour
- Part-time
- Hospital
- Customer service
- Medical office experience
- Opportunities for advancement
Quick Apply
8d
PAS Bed Placement Coordinator
North Shore Medical Center, Inc. —Salem, MA
- $22.22 - $31.71 an hour
- Full-time
- Hospital
- Windows
- High school diploma or GED
- On-the-job training
- Opportunities for advancement
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5d
Dental Office Treatment Coordinator
New England Dental Group-Wilmington —Wilmington, MA
- $25 - $28 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
20h
Scheduling Coordinator - Home Care Agency (English/Russian Speaking required)
Multicultural Home Care —Lynn, MA
- $20 - $24 an hour
- Monday to Friday
- Customer service
- English
- Mid-level
- AD&D insurance
- Paid holidays
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Dental Office Administrator (DENTAL EXPERIENCE REQUIRED)
Confidential —Boston, MA
- $25 - $28 an hour
- Full-time
- Dental office
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k)
Quick Apply
Unit Coordinator
Dana-Farber Cancer Institute —Cambridge, MA
- $43,200 - $48,700 a year
- Full-time
- Inpatient
- No experience needed
- Mid-level
22h
Dental Patient Coordinator
Wilmington Family Dental —Wilmington, MA
- From $23 an hour
- Full-time
- Background check
- Dental office
- HIPAA
- Paid holidays
- Disability insurance
Quick Apply
11d
Patient Coordinator
Norwell Pediatric Dentistry —Norwell, MA
- $23 - $28 an hour
- Part-time
- Dental office
- Basic math
- Pediatrics
- Continuing education credits
- Health insurance
Quick Apply
Scheduling Coordinator
Activate Care —Boston, MA
- $52,000 - $58,240 a year
- Full-time
- Hybrid work
- HIPAA
- Mid-level
- Administrative experience
Quick Apply
Patient Recruiter
Care Access —Boston, MA
- $26 - $34 an hour
- Remote
- Spanish
- Microsoft Excel
- Pass drug screening
- Health savings account
- Paid holidays
11d
Dental Front Office
Coral Dental Care —Salem, MA
- $18 - $30 an hour
- Full-time
- Bilingual
- Dental office
- Computer literacy
Quick Apply
New Patient Coordinator
Dana-Farber Cancer Institute —Boston, MA
- $45,500 - $54,400 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Computer skills
Patient Care Coordinator
Professional Physical Therapy —Revere, MA
- $37,440 - $43,680 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
7d
Front Desk Coordinator
The General Hospital Corporation —Boston, MA
- $19.81 - $28.30 an hour
- Full-time
- Hospital
- Administrative experience
- High school diploma or GED
- Opportunities for advancement
Quick Apply
4d
Scheduling Coordinator
Associated Home Care —Malden, MA
- $22 - $24 an hour
- Weekends as needed
- HIPAA
- 11+ years
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
On-Call Home Support Scheduler
Brooksby Village by Erickson Senior Living —Peabody, MA
- $19 an hour
- On call
- 18 years or older
- Home Health
- Organizational skills
- 401(k)
Medical Assistant/Receptionist
Nova Women's Health —North Reading, MA
- $20 - $25 an hour
- Part-time
- Computer literacy
- HIPAA
- Administrative experience
- Health insurance
- 401(k)
Quick Apply
Senior Intake Coordinator
New England Life Care —Woburn, MA
- $24 - $27 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Intake Coordinator
New England Life Care —Woburn, MA
- $21 - $23 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply

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customer care coordinator jobs near lynn, ma

Member Support Coordinator

Interwell Health -
Boston, MA

Quick Apply

Job Details

Qualifications

Customer communication
Desktop applications
Productivity software

Full Job Description

Interwell Health is a kidney care management company that partners with physicians on its mission to reimagine healthcare—with the expertise, scale, compassion, and vision to set the standard for the industry and help patients live their best lives. We are on a mission to help people and we know the work we do changes their lives. If there is a better way, we will create it. So, if our mission speaks to you, join us!

As a Member Support Coordinator, you will be the first point of contact for patients and providers needing assistance. Your primary responsibility will be handling incoming calls, addressing general inquiries, resolving concerns, and connecting callers to subject matter experts for more detailed needs or actions. Using your knowledge of our services and leveraging various systems, you will achieve first call resolutions in interactions varying in complexity.

Please note, there are currently two openings available. For both roles, you must be available to work a standard schedule of Monday through Friday, 10:30 AM to 7:00 PM Central Time.

What You'll Do:

Handle inbound calls in a high-volume environment supporting SLA objectives
Field clinical referrals, consent forms, or general inquiries routed to our Member Support Inbox and/or SharePoint
Provide high quality service and support to callers, ensuring their needs are met efficiently and effectively from start to finish.
Display professionalism, compassion, empathy, and active listening to understand caller needs and offer suitable solutions
Collaborate across departments with internal clinical and non-clinical colleagues to ensure seamless care and service delivery, influencing positive member outcomes.
Works well with fellow team members and actively contributes to team goals.
Opportunities to assist with various projects

What You'll Need

Minimum of 1 year of customer service or administrative support experience; healthcare or inbound contact center experience preferred
Excellent verbal and written communication skills
Strong problem-solving ability in a fast-paced setting
Effective multi-tasking and time management for prompt responses
Demonstrates adaptability and resilience, maintaining a positive, solution-oriented approach in a fast-paced and evolving environment.
Adaptable and flexible, with the ability to navigate changing business needs and priorities.
Positive, solution-oriented mindset with strong resilience in a dynamic environment.
Receptive to feedback and able to translate insights into meaningful action and continuous improvement.
Comfortable managing ambiguity and adjusting effectively to evolving organizational goals.
Familiarity with Microsoft Office applications.

Our mission is to reinvent healthcare to help patients live their best lives, and we proudly live our mission-driven values:

We care deeply about the people we serve.
We are better when we work together.
Humility is a source of our strength.
We bring joy to our work.
We deliver on our promises.

We are committed to diversity, equity, and inclusion throughout our recruiting practices. Everyone is welcome and included. We value our differences and learn from each other. Our team members come in all shapes, colors, and sizes. No matter how you identify your lifestyle, creed, or fandom, we value everyone's unique journey.

Oh, and one more thing … a recent study shows that men apply for a job or promotion when they meet only 60% of the qualifications, but women and other marginalized groups apply only if they meet 100% of them. So, if you think you'd be a great fit, but don't necessarily meet every single requirement on one of our job openings, please still apply. We'd love to consider your application!

Come join us and help our patients live their best lives. Learn more at www.interwellhealth.com.

It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.

Quick Apply

Refine Your Search

customer care coordinator jobs in lynn, ma

Member Support Coordinator

PAS Registration Coordinator

PAS Bed Placement Coordinator

Dental Office Treatment Coordinator

Scheduling Coordinator - Home Care Agency (English/Russian Speaking required)

Dental Office Administrator (DENTAL EXPERIENCE REQUIRED)

Unit Coordinator

Dental Patient Coordinator

Patient Coordinator

Scheduling Coordinator

Patient Recruiter

Dental Front Office

New Patient Coordinator

Patient Care Coordinator

Front Desk Coordinator

Scheduling Coordinator

On-Call Home Support Scheduler

Medical Assistant/Receptionist

Senior Intake Coordinator

Intake Coordinator

I want to receive the latest job alert for customer care coordinator in lynn, ma

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