Top 957 Patient services representative Jobs in Lynnfield Ma

Front Office Administration
Aster Mental Health —Peabody, MA
- $1 an hour
- Full-time
- Microsoft Word
- Private practice
- Patient monitoring
- Health insurance
- Dental insurance
12d
Unit Coordinator
Dana-Farber Cancer Institute —Cambridge, MA
- $43,200 - $48,700 a year
- Full-time
- Inpatient
- No experience needed
- Mid-level
12d
Practice Associate
NHOMS Payroll Services Inc —North Andover, MA
- $20 - $25 an hour
- Full-time
- Background check
- Microsoft Outlook
- Computer literacy
- Free parking
- Paid training
Front Desk Receptionist (Medical Office)
North Shore Pain Management —Beverly, MA
- $20 - $24 an hour
- Urgently hiring
- Background check
- Private practice
- Medical office experience
- Free parking
- Paid holidays
Quick Apply
Medical Receptionist/Front Desk
North Shore ENT —Danvers, MA
- $19 - $22 an hour
- 8 hour shift
- Bilingual
- Private practice
- English
- Health savings account
- Disability insurance
Quick Apply
Prior Authorization Specialist
Mass General Brigham Incorporated —Somerville, MA
- $28.30 an hour
- Full-time
- Remote
- HIPAA
- High school diploma or GED
- Organizational skills
- Opportunities for advancement
Quick Apply
5d
Unit Secretary - Assisted Living
Brooksby Village by Erickson Senior Living —Peabody, MA
- Up to $25 an hour
- 18 years or older
- Computer skills
- Medical terminology
- Health insurance
- Dental insurance
4d
Front Desk Receptionist
First-Call Medical, Inc. —Andover, MA
- $26 - $30 an hour
- Full-time
- Background check
- Customer service
- English
- Health savings account
- Health insurance
Quick Apply
13d
Customer Success Representative
Reliable Respiratory —Woburn, MA
- $30 an hour
- Full-time
- Hybrid work
- 18 years or older
- Spanish
- Computer literacy
Quick Apply
Patient Care Representative - Phone Center
MFM Health —Middleton, MA
- $19 - $22 an hour
- Full-time
- Computer literacy
- HIPAA
- Administrative experience
- Paid time off
- 401(k) matching
Patient Care Coordinator
Professional Physical Therapy —Middleton, MA
- $37,440 - $43,680 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
2d
Receptionist Primary Care Federal Street Danvers
Beth Israel Lahey Health —Danvers, MA
- $20.00 - $26.92 an hour
- Full-time
- Primary Care
- Office
- High school diploma or GED
Patient Care Representative
42 North Dental —Wakefield, MA
- $18 - $24 an hour
- Dental office
- HIPAA
- Entry level
Quick Apply
Medical Secretary
Beth Israel Lahey Health —North Reading, MA
- $20.00 - $26.92 an hour
- Full-time
- High school diploma or GED
- Clinic
- Computer skills
Patient Access Representative – 24 hrs; Sat & Sun 6:30am-7pm
Beth Israel Lahey Health —Peabody, MA
- $20.50 - $27.59 an hour
- 12 hour shift
- Bilingual
- Microsoft Excel
- Microsoft Outlook
13d
Patient Access Representative 32 HR 3:00pm-11:30pm
Beth Israel Lahey Health —Beverly, MA
- $20.50 - $27.59 an hour
- Full-time
- Hospital
- Customer service
- High school diploma or GED
12d
Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p
Beth Israel Lahey Health —Burlington, MA
- $20.50 - $27.59 an hour
- Call employer
- Bilingual
- Microsoft Excel
- Microsoft Outlook
13d
Patient Care Representative
North Shore Neurology & EMG, LLC —Reading, MA
- $20 - $23 an hour
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
12d
Dental Front Desk
RSDA —Danvers, MA
- $20 - $24 an hour
- Full-time
- Dental office
- In-person
- Communication skills
- Health insurance
- Paid time off
Quick Apply
Front Desk/Call Center Representative
Andover Eye Associates Inc —Andover, MA
- $21 - $27 an hour
- Anatomy knowledge
- Basic math
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply

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Front Office Administration

Aster Mental Health -
Peabody, MA

Apply Now

Job Details

Full-time
$1 an hour
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Paid sick time

Qualifications

Microsoft Word
Customer communication
Spreadsheets
English
De-escalation techniques
Conflict de-escalation
Incident Escalation
Typing
Escalation handling
Medical terminology

Full Job Description

Job Overview:
The Front Office Admin position is responsible for managing patient scheduling, acting as a liaison between patients and providers, performing various administrative tasks to support operations. You may also be cross trained as an Interventional Psychiatry Technician to support our growing clinical needs during . This would only be for coevrage issues.

Key Responsibilities:

Manage patient scheduling, optimize appointment availability, and ensure a smooth intake process
Serve as the primary communication point between patients and providers, ensuring timely and clear responses
Handle administrative tasks related to patient records, documents, forms and other communications
Maintain a clean and organized office environment
Effectively prioritize and manage multiple tasks based on urgency
Work with electronic health records (EHR) to manage patient data
De-escalate patient conflicts and handle difficult situations with professionalism
Perform general office duties such as copying, filing, faxing, sorting mail, greeting visitors, and maintaining the office’s cleanliness
Ensure patient confidentiality in compliance with HIPAA guidelines
Cross-train to support specialized treatments, including Transcranial Magnetic Stimulation (TMS) and Spravato (training provided)
On occasion, administer and monitor Transcranial Magnetic Stimulation (TMS) treatments to patients (training provided)
On occasion, monitor patients undertaking Spravato (Esketamine) treatment during administration and post-administration
Work with staff and insurance companies as needed to finalize patient paperwork, including Prior Authorizations, prior to treatment
Manage administrative tasks related to treatment (e.g., scheduling, entering authorizations, etc.)
Respond to incoming patient inquiries related to interventional psychiatry
Build relationships with patients during their treatment sessions
Coordinate patient care with their in-house treatment team
On occasion, reach out to potential referral sources (therapists, physicians, etc) in the local community to promote our medication management, therapy, TMS, and Esketamine treatment availability

Required Skills:

Strong critical thinking and problem-solving abilities
Exceptional attention to detail and accuracy in all tasks
Excellent organizational and multitasking skills
Ability to manage stressful situations calmly and professionally
Ability to recognize and appropriately escalate patient matters
Proficiency with Google Chrome, MS Word, MS Excel, and typing
Basic Life Support Certification preferred
One year of related previous work experience in a psychiatric setting is preferred
Ability to effectively and fluently speak, read, and write English
Excellent customer service skills and ability to communicate in a courteous, pleasant and professional manner
Organizational skills to set priorities and efficiently complete assigned work
Ability to accurately interpret and utilize basic medical terminology and abbreviations
Ability to work independently and to make decisions based on department polices and established procedures

Characteristics of an ideal candidate:

Medical assistant experience of at least 1 year preferred
Experience administering TMS and/or Spravato to patients preferred
Displays a "patient first" mentality
Self-starter and self-manager
Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
Interacts professionally and courteously with all patients, staff, and doctors
Detail oriented
Excels at multi-tasking and managing priorities with conflicting demands

Qualifications:

Degree preferred, but not required
At least two years of medical reception & administrative medical experience is ideal
Comfortable using technology, including troubleshooting issues with Google Chrome, MS Office, and typing, with a strong understanding of computer systems and software
Driver’s license and reliable transportation for occasional coverage of our other office.
Ability to be based out of Peabody, MA.

Pay & Benefits:

Competitive Hourly Pay

401(k)
401(k) matching
Dental insurance
M-F schedule
Health insurance
Excellent Paid time off & Paid Sick Time
Vision insurance

Work setting:

In-person
Outpatient
Private practice

Ability to commute: Daily onsite Travel to Peabody, MA .

Apply Now

Refine Your Search

patient services representative jobs in lynnfield ma

Front Office Administration

Unit Coordinator

Practice Associate

Front Desk Receptionist (Medical Office)

Medical Receptionist/Front Desk

Prior Authorization Specialist

Unit Secretary - Assisted Living

Front Desk Receptionist

Customer Success Representative

Patient Care Representative - Phone Center

Patient Care Coordinator

Receptionist Primary Care Federal Street Danvers

Patient Care Representative

Medical Secretary

Patient Access Representative – 24 hrs; Sat & Sun 6:30am-7pm

Patient Access Representative 32 HR 3:00pm-11:30pm

Patient Access Representative, Per Diem, Scheduling; Weekdays varying shifts from 7:30a-5p

Patient Care Representative

Dental Front Desk

Front Desk/Call Center Representative

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