Top 18 Phone operator Jobs in Lynwood Ca

Phone Operator
Family Health Care Centers of Greater Los Angeles, Inc. —Bell Gardens, CA
- Overtime
- Microsoft Word
- Spanish
- CPR Certification
- AD&D insurance
- Disability insurance
13d
AYS Operator
Marriott International, Inc —Los Angeles, CA
- $27.16 - $33.95 an hour
- Full-time
- Hotel
- High school diploma or GED
- Fair chance
Phone Operator
SHARP IMAGING MEDICAL GROUP INC —Van Nuys, CA
- From $20 an hour
- Full-time
- Sales
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
11h
Telecomm Operator II
Cedars-Sinai —Los Angeles, CA
- $24.00 - $34.69 an hour
- 8 hour shift
- Hospital
- Medical office experience
- High school diploma or GED
Phone Operator and Appointment Scheduler
Santo Nino Health Center —Burbank, CA
- $21 - $23 an hour
- Full-time
- Spanish
- HIPAA
- High school diploma or GED
- Paid time off
- Retirement plan
Quick Apply
Operator - Guest Communication Center
The Hongkong and Shanghai Hotels, Limited —Beverly Hills, CA
- $27.81 an hour
- Weekends as needed
- Hotel
- US work authorization
- Communication skills
- Free parking
- Health insurance
PBX Operator, PT Nights (9:30pm - 6am), including Weekends
PIH HEALTH —Los Angeles, CA
- $21.00 - $28.35 an hour
- Part-time
- Hospital
- Urgent Care
- Home Health
Operator - Telecom - Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Microsoft Excel
- Computer literacy
- Mid-level
Operator - Telecom - Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Keck Medical Center of USC —Los Angeles, CA
- $22.00 - $34.18 an hour
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
Communication Resource Clerk, Full Time, Evenings
PIH HEALTH —Whittier, CA
- $21.00 - $28.35 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
PBX Operator
AHMC Healthcare —San Gabriel, CA
- From $21 an hour
- Hospital
- High school diploma or GED
- Computer skills
PBX Operator / Receptionist
Pacifica Hospital of the Valley —Sun Valley, CA
- Per diem
- Spanish
- Hospital
- English
PBX OPERATOR TELECOMMUNICATIONS
PACIFICA OF THE VALLEY CORP —Sun Valley, CA
- $20.27 - $23.71 an hour
- 8 hour shift
- Spanish
- Hospital
- English
Quick Apply
Telecom Operator (Admitting) 8hr PD Varied
KPC GLOBAL MEDICAL CENTERS INC. —Orange, CA
- $23.00 - $26.95 an hour
- 8 hour shift
- Hospital
- High school diploma or GED
- Entry level
- AD&D insurance
- Health insurance
Quick Apply
PBX Operator - Part Time Regular - Varied Shift- 8hr FPH Glendora, California
Emanate Health —Glendora, CA
- $23.00 - $34.50 an hour
- 8 hour shift
- Spanish
- Hospital
- No high school diploma
Service Express Analyst Coordinator
The Westin Anaheim Resort —Anaheim, CA
- $26.78 an hour
- Weekends as needed
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply

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Phone Operator

Family Health Care Centers of Greater Los Angeles, Inc. -
Bell Gardens, CA

Apply Now

Job Details

Full-time
13 days ago

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Employee assistance program
403(b)
Life insurance
Paid sick time

Qualifications

Spanish
CPR Certification
Phone communication
Computer literacy
Writing skills
BLS Certification
Employee relationship building
English
Driver's License
Typing
Medical terminology

Full Job Description

Overview:

“To enhance the quality of life for men, women and children in the greater Los Angeles area through the provision of high quality, accessible and affordable healthcare services.”

We offer fantastic benefits, competitive pay, and a great family-oriented environment!

We offer:

Medical Benefits - FHCCGLA pays 100% of employee’s Kaiser; Anthem Blue Cross; Health Net; and United Health Care coverage (HMO Plan) subject to change during open enrollment.

403 B - Through Mutual of America, the company matches up to 5% of employee’s salary.

Dental Benefit - MetLife Only (HMO/PPO Plan).

11 Holidays Observed.
2 Floating Holidays

Vision Benefit - MetLife Plan.

1 Birthday Holiday

Life Insurance - Accidental Death & Dismemberment; and Long-term Disability.

7 Paid Sick Leave - 56 hours Full-Time
Paid Sick Leave – 40, Part-Time and Per-Diem

Employee Assistance Program

2 weeks’ Vacation

AFLAC Benefits

This would be a great opportunity to make a difference with you onboard!

POSITION TITLE: Phone Operator

DEPARTMENT: Reception

REPORTS TO: Reception Supervisor

POSITION OVERVIEW:

The telephone operator is responsible for answering multi-line telephone, triaging calls, taking messages, and scheduling appointments. The telephone operator serves as a liaison between caller and medical support staff.

Responsibilities:

DUTIES/RESPONSIBILITIES:

1. Answer telephones by greeting in a courteous and timely manner for proper transfer re-routes telephone calls.

2. Answer telephones by identifying the department, themselves by first and last name.

3. Answer all calls by third ring.

4. Allow telephone caller to respond prior to being placed on hold.

5. Sort messages for departmental personnel.

6. Check and retrieves answering service for saved messages on Solution Reach.

7. Inform staff of any calls by calling direct ext. first, if no answer, page over intercom no more than twice.

8. Provide accurate and reliable information regarding Clinic’s services.

9. Make reminder phone calls for next day scheduled appointments.

10. Cover Reception Desk as necessary.

11. Updates /modifies patient demographic data according to front office policies.

12. Call all new patient no shows to reschedule appointment.

13. Offer Dental, Optometry and/ or Behavioral Services.

14. Verify Medical/MHLA eligibility for new or current patients as needed.

15. Check Patient Portal for any online appointment requests. Call patient to schedule appointment

16. Maintains a neat, clean and safe work area for which employee is specifically or generally responsible.

17. Maintain privacy and confidentiality for both patient and employee with regard to medical data information.

18. Demonstrate a positive, proactive, can do attitude in responding to customer needs.

19. Works cooperatively and effectively with others.

20. Seeks out additional duties to promote continuity of operations.

21. Completes assignments by the end of the scheduled shift.

22. Communicates work related problems and reports to the Department Supervisor and Lead.

23. Identifies, initiates and implements measures to deliver high quality care to patients and improve services.

24. Responds efficiently and timely to all patient and provider staff needs and inquiries.

25. Ensures excellent customer service to all FHCCGLA patients.

26. Works with the operations managers to manage patient scheduling and flow to address bottlenecks, scheduling issues, etc.

27. Handles patient grievances according to FHCCGLA’s Policy & Procedure.

28. Assists in developing, updates & reviews of FHCCGLA Policies & Procedures (P&P’s) as needed (with input from all other key personnel).

29. Ensures HIPAA compliance by maintaining strict confidentiality of all patient data and E.H.R./Practice Management System (PMS) according to regulations and FHCCGLA’s P&P’s.

30. Attends the following meetings/trainings:

Mandatory Quarterly Staff Meeting/Trainings- Quarterly (Jan., Apr., Jul. & Oct.)
Corporate Risk Management Meeting- Quarterly (Jan., Apr., Jul. & Oct.), as needed (advanced notice will be provided when feasible)
Clinical & Operations (C&O) Meeting- As needed (advanced notice will be provided when feasible)
Meetings with FHCCGLA’s Executive Leadership, as needed (advanced notice will be provided when feasible)

31. Other pertinent meetings- As scheduled

32. Remains informed of:

Current legal and regulatory changes related to scope of practice.
Specific programs/payors, insurances accepted, and services being offered at FHCCGLA.
All applicable Policies & Procedures

33. All other duties as assigned.

Qualifications:

MINIMUM QUALIFICATIONS:

1. Experience in a medical office setting preferred.

2. Current CPR Certification- required to be kept up to date.

3. FQHC experience, highly preferred.

4. Excellent analytical skills.

5. Motivation to take initiative to ensure all tasks performed are completed thoroughly and accurately.

6. Excellent writing and verbal communication skills.

7. Knowledge of administrative principles and procedures.

8. Computer knowledge preferred (e.g., NextGen (E.H.R. & PMS), Microsoft Word and Excel).

9. Bilingual English/Spanish and familiarity with the Hispanic culture.

10. Access to automobile with valid California driver’s license and state mandated automobile insurance.

11. Work schedule may include evenings, overtime, and weekends as needed.

12. Ability to prioritize workload and work under pressure of deadlines.

13. Ability to meet tight time sensitive deadlines.

14. Motivated and committed to the provision of high-quality healthcare for indigent and underserved communities.

15. Willingness to adapt to changes with regards to the agency’s growth and expansion.

16. Ability to speak Spanish, preferred.

17. Ability to handle multiple tasks and work in a busy environment including heavy telephone duty.

18. Promote and provide the means for a working team relationship within Front Office and other departments.

19. Organized, flexible, thoroughness, dependability and attention to detail.

20. Able to work and communicate effectively with people of diverse culture, education and economic backgrounds.

ADDITIONAL ELIGIBILITY QUALIFICATIONS:

1. Strong communication, interpersonal skills, and problem-solving skills.

2. Strong verbal and written skills.

3. Ability to communicate both verbally and in writing.

4. Ability to perform tasks in hectic work environment.

5. Adaptability to program, changes, modifications.

6. Spanish speaking required.

7. Willingness to adapt to changes in agency growth and expansion.

8. Experience in a medical office setting preferred.

9. Ability to handle multiple tasks.

10. Computer experience.

11. Typing at least 25 wpm.

12. High School Diploma or Equivalent.

13. Able to promote and provide the means for a working team relationship within front office and other departments.

14. Organized, flexible, thoroughness, dependability and attention to detail.

15. Able to handle heavy telephone duty.

16. Able to work and communicate effectively with people of diverse culture, education, social and economic backgrounds.

17. Medical Terminology: 1 year.

18.Telephone Skills: 1 year.

19. Customer Service: 1 year.

20. Must have Transportation.

21. Observe regulations on time card use and reporting

22. Maintain attendance as per policy

23. Maintain a clean and safe work area.

24. Observe general Safety/Employee Health policies and procedures including Fire regulations.

25. Maintain a current annual health screening.

26. Display clearly visible identification.

27. Ability to work well with others in a professional and team-oriented environment.

28. Well-developed interpersonal skills, friendly personality and able to motivate staff by promoting teamwork.

29. Ability to relate to the public regardless of ethnic, religion and economic status.

30. Excellent communication skills.

31. Willingness to travel.

32. Strong planning and organizational skills.

33. Problem analysis and critical thinking skills.

34. Excellent customer service skills.

35. Knowledge of the following (but not limited to), preferred:

My Health LA PPO’s HMO’s

Medicare Family PACT CPSP

Medi-Cal Fee-for-Service CHDP

Managed Care Plans Every Woman Counts

36. Must maintain patient confidentiality in accordance with clinic policy and HIPPA guidelines.

Min (For Export): 21.00 Max (For Export): 21.00

Apply Now

Refine Your Search

phone operator jobs in lynwood ca

Phone Operator

AYS Operator

Phone Operator

Telecomm Operator II

Phone Operator and Appointment Scheduler

Operator - Guest Communication Center

PBX Operator, PT Nights (9:30pm - 6am), including Weekends

Operator - Telecom - Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Operator - Telecom - Access Center - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

Communication Resource Clerk, Full Time, Evenings

PBX Operator

PBX Operator / Receptionist

PBX OPERATOR TELECOMMUNICATIONS

Telecom Operator (Admitting) 8hr PD Varied

PBX Operator - Part Time Regular - Varied Shift- 8hr FPH Glendora, California

Service Express Analyst Coordinator

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