Top 1150 Remote Jobs in Mabank, Tx

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Licensed Mental Health Therapist
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Workers' Compensation Sales Executive - Pharmacy
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remote jobs near mabank, tx

Remote Healthcare Customer Service Representative - Bilingual

Alorica -
Texas

Quick Apply

Job Details

Full-time
12 days ago

Benefits

Paid training
Health savings account
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Employee discount
Referral program

Qualifications

High school diploma or GED

Full Job Description

Customer Service Representative 

Location: “United States”

Employment Type: “ Full-time”

Supporting: “Healthcare”

About Us 

We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else.

As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do.

Here's What the Job Really Looks Like

You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit.

How You'll Make an Impact

Guide customers through questions, concerns, or challenges they encounter while using the product or service 
Listen actively to understand the root of the issue and provide clear, effective solutions 
Record detailed call information for auditing, reporting, and follow-up purposes 
Maintain and update customer records to ensure accurate and current information 
Identify opportunities to introduce customers to new or enhanced services that meet their needs 
Provide recommendations and guidance in a way that adds value and enhances the overall customer experience

What'll Set You Up for Success Required:

High school diploma or GED 
6+ months of customer service or sales experience preferred 
Work at home environment is in a private residence and matches the address listed on file
Comfortable working with company-issued equipment such as a webcam if applicable.
An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G).
Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.

For Internal Candidates:

Must not be on any corrective action or performance plans 
Must have held your current position for 6+ months 
Must have relevant industry/program experience

Location Note: We're currently hiring for this position remotely.

Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.

TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day. What We Offer:

Company provided equipment
Remote onboarding and virtual training experience
Leadership development programs designed to support career growth and advancement
Professional and personal development through open-access courses via Alorica Academy
Virtual employee engagement activities and team events
Employee referral bonus program
Employee discount program
Recognition and rewards programs
Remote mentorship and coaching opportunities
Health, dental, and vision coverage with HSA options 
Paid time off 
Flexible pay options: daily or weekly pay 
401(k) retirement plan 
Leadership development programs that really grow your career 
Open access courses through Alorica Academy 
Paid training and tuition reimbursement 
Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more 
Employee assistance program for personal and professional support 
Additional voluntary benefits to meet your individual needs

Our Values Bold – We challenge conventions and take smart risks

Relentless – We deliver results, no matter what it takes

Connected – We work as One Alorica because we're stronger together

True – We show up as our authentic selves, every single day

Ready to Join Us?

If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today!

Equal Opportunity Employer – Veterans/Disabled

DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.

Work Location: Remote

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Refine Your Search

remote jobs in mabank, tx

Remote Healthcare Customer Service Representative - Bilingual

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