LOGISTICS PROFESSIONALS
Operations | Capacity | Account Management | Sales
Location: Little Rock, Arkansas
Employment Type: Full-Time, On-Site
Compensation: Based on experience and career track; certain positions may include performance-based compensation.
LTB Logistics is building a bench of talented logistics professionals for continued growth.
This is not a posting for one generic “logistics job.” We are looking for strong candidates across four distinct career tracks: Operations, Capacity, Account Management and Sales.
Some applicants will have transportation experience. Others may come from fast-paced industries where urgency, accountability, communication and problem-solving matter. What matters most is whether you can think clearly, follow through and produce measurable results.
If your definition of working in logistics is forwarding emails, passing problems to someone else and waiting to be told what to do, this will not be a good fit.
ABOUT LTB LOGISTICS
LTB Logistics is a growing third-party logistics company headquartered in Little Rock, Arkansas. We coordinate freight transportation, develop carrier relationships and help customers manage complex supply-chain needs.
Our business moves quickly. Loads change, trucks break down, customers need answers and problems rarely arrive at convenient times. We value people who communicate early, take ownership and stay composed when the plan changes.
CHOOSE YOUR CAREER TRACK
Operations owns the execution of the load after it is entered and scheduled.
Typical responsibilities include:
- Entering and verifying load information
- Confirming pickup and delivery appointments
- Dispatching drivers and verifying readiness
- Tracking shipments from pickup through delivery
- Identifying delays before they become customer failures
- Collecting proof of delivery and shipment documents
- Documenting activity accurately in the transportation management system
- Escalating service failures with facts and a proposed solution
- Coordinating internally with Capacity and Account Management
- Supporting after-hours or weekend coverage when scheduled
Strong Operations candidates are organized, calm under pressure, detail-oriented and willing to take responsibility for execution.
Capacity owns sourcing, qualifying and securing the right carrier for each shipment.
Typical responsibilities include:
- Sourcing carriers through load boards, internal relationships and direct outreach
- Negotiating competitive and sustainable transportation rates
- Vetting carrier authority, insurance, safety and operating history
- Matching equipment and carrier capabilities to shipment requirements
- Building repeat relationships with dependable carriers
- Confirming carrier commitments and driver availability
- Protecting service quality while managing gross profit
- Maintaining accurate carrier notes, rates and lane information
- Developing core carriers for repeat lanes
- Handing covered loads to Operations with complete and accurate information
Strong Capacity candidates are persistent, persuasive, commercially aware and comfortable making a high volume of calls. They understand that the cheapest truck is not always the right truck.
- CUSTOMER ACCOUNT MANAGEMENT
Account Management owns the customer relationship and the performance of an assigned portfolio.
Typical responsibilities include:
- Serving as the primary point of contact for assigned customers
- Managing pricing, service expectations and account profitability
- Communicating shipment updates and resolving customer concerns
- Coordinating with Operations and Capacity without taking over their responsibilities
- Reviewing shipment performance and preventing repeat failures
- Managing customer implementations and new-lane launches
- Monitoring gross profit, volume, service performance and account growth
- Identifying expansion opportunities within existing accounts
- Ensuring rates, accessorials and billing information are accurate
- Operating like the owner of the customer portfolio
Strong Account Management candidates combine customer service with commercial judgment. Being friendly is not enough; the position requires organization, decision-making and accountability for results.
- LOGISTICS SALES AND BUSINESS DEVELOPMENT
Sales owns the development of profitable new customer relationships.
Typical responsibilities include:
- Prospecting through calls, email, referrals and networking
- Identifying shippers with transportation needs that fit LTB’s capabilities
- Conducting discovery conversations and qualifying opportunities
- Developing pricing requests, proposals and bid opportunities
- Maintaining accurate prospect activity and follow-up commitments
- Working with leadership to evaluate profitability and operational fit
- Transitioning new business into Account Management
- Building a measurable and sustainable sales pipeline
- Meeting activity, opportunity and gross-profit expectations
Strong Sales candidates are disciplined hunters. We are not looking for someone who enjoys talking about selling; we are looking for someone willing to prospect consistently and create revenue.
WHAT ALL SUCCESSFUL LTB CANDIDATES HAVE IN COMMON
- They communicate problems early—not after the damage is done.
- They finish what they start.
- They can prioritize when several things are urgent.
- They document their work accurately.
- They accept coaching without becoming defensive.
- They ask questions when unsure and learn from the answer.
- They do not hide mistakes or blame other departments.
- They understand that activity matters, but results matter more.
- They can work effectively in a structured, accountable environment.
- They treat customers, carriers and coworkers professionally.
MINIMUM QUALIFICATIONS
- High school diploma or equivalent
- Professional written and verbal communication skills
- Comfortable using computers, email and business software
- Ability to manage multiple responsibilities and deadlines
- Reliable attendance and dependable follow-through
- Ability to work on-site in Little Rock
- Willingness to participate in scheduled after-hours coverage if required by the selected position
- Ability to provide specific examples of past performance and accomplishments
PREFERRED QUALIFICATIONS
- Experience in freight brokerage, transportation, trucking, dispatch, logistics, customer service or business-to-business sales
- Experience with a transportation management system or load board
- Experience negotiating rates or resolving service problems
- Knowledge of truckload, flatbed, refrigerated or LTL transportation
- Demonstrated success measured by revenue, gross profit, service performance, productivity or customer retention
Experience is valuable, but poor habits with experience are still poor habits. We will consider a high-potential candidate who is coachable, disciplined and capable of learning quickly.
WHAT TO EXPECT FROM OUR INTERVIEW PROCESS
Qualified applicants may be asked to complete:
- A short telephone screening
- A role-specific scenario or work sample
- An in-person interview
- Reference and employment-history verification
- A final discussion covering expectations, compensation and performance measurements
HOW TO APPLY
Please submit your résumé and answer the following questions:
- Which career track are you applying for: Operations, Capacity, Account Management or Sales?
- Why does that track fit your experience and natural strengths?
- Describe one measurable result you produced in a previous position. Include numbers when possible.
- Describe a work problem you personally owned from identification through resolution.
- What type of work environment causes you to perform at your best?
Applications that do not identify a career track or provide thoughtful answers may not be considered.
LTB Logistics is an equal opportunity employer. Employment decisions are based on qualifications, performance, business needs and the ability to meet the requirements of the position.
Pay: $40,000.00 - $45,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
