Top 357 Patient access representative Jobs in Macedonia Oh

Patient Account Representative (Customer Service)
Revcare, Inc. —Fairlawn, OH
- $15 - $23 an hour
- Full-time
- Hybrid work
- HIPAA
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
Admissions Coordinator
Seven Hills —Seven Hills, OH
- $26 - $28 an hour
- Full-time
- Skilled nursing facility
- Computer literacy
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5d
Sleep Study Support Specialist
Beacon Biosignals —Cleveland, OH
- $33.65 an hour
- Remote
- Psychiatry
- HIPAA
- Neurology
- Paid time off
Quick Apply
1d
Scheduling Coordinator
Akron Children's Hospital —Akron, OH
- Full-time
- Remote
- Mid-level
- Microsoft Office
- High school diploma or GED
1d
Patient Access Representative II Cleveland/Beachwood, Mohs Scheduling
University Hospitals —Cleveland, OH
- $16.40 - $25.66 an hour
- Surgery
- Mid-level
- High school diploma or GED
7d
Medical Receptionist
Optima Dermatology —Macedonia, OH
- Monday to Friday
- 1 year
- Communication skills
- Entry level
Quick Apply
Appointment Center Patient Service Specialist IV
Cleveland Clinic —Beachwood, OH
- $16.47 - $23.61 an hour
- 8 hour shift
- Hospital
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Patient Access Representative II OB/GYN, Garfield/Broadview Heights/Twinsburg
University Hospitals —Garfield Heights, OH
- $16.40 - $25.66 an hour
- Surgery
- Mid-level
- High school diploma or GED
Patient Access Rep, Sports Medicine - BEREA (training in Beachwood in Sept.)
University Hospitals —Beachwood, OH
- $15.00 - $25.66 an hour
- Surgery
- Mid-level
- High school diploma or GED
12d
Customer Service Representative
Revenue Group —Cleveland, OH
- $17 an hour
- Monday to Friday
- Remote
- Background check
- Pass drug screening
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Jackson Family Practice Acquisition
Cleveland Clinic —Akron, OH
- $19.75 - $27.75 an hour
- Full-time
- Entry level
- Health insurance
- Dental insurance
Patient Advocacy Representative (inbound call center)
Quadax, Inc. —Middleburg Heights, OH
- Remote
- Computer literacy
- High school diploma or GED
- Communication skills
17h
Patient Service Specialist
Cleveland Clinic —Cleveland, OH
- $15.75 - $21.65 an hour
- Full-time
- Hospital
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Patient Access Representative, PRN (As Needed); Daytime hours/Monday - Friday
Western Reserve Hospital —Cuyahoga Falls, OH
- Part-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
Pharmacy Support Representative, Patient Engagement (Hybrid)
University Hospitals —Warrensville Heights, OH
- $15.00 - $23.14 an hour
- Administrative experience
- High school diploma or GED
- Typing
1d
Patient Access Representative, Emergency Department, Full Time; 2:30 pm - 11 pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Full-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
Patient Access Representative Urology (Part-Time 24 Hours)
University Hospitals —Parma, OH
- $16.40 - $25.66 an hour
- Part-time
- Surgery
- Mid-level
- High school diploma or GED
10h
Receptionist/Medical Records
The Pavilion at Stow Nursing and Rehabiliation —Stow, OH
- Full-time
- Skilled nursing facility
- Rehabilitation center
- Entry level
Quick Apply
1d
Receptionist
Cleveland Clinic —Cleveland, OH
- Full-time
- High school diploma or GED
- 1 year
- Entry level
10h
Patient Access Representative, PRN/Flexible Schedule
Western Reserve Hospital —Cuyahoga Falls, OH
- 8 hour shift
- Customer service
- Medical office experience
- High school diploma or GED
- Flexible schedule
Quick Apply

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Patient Account Representative (Customer Service)

Revcare, Inc. -
Fairlawn, OH

Quick Apply

Job Details

Full-time
$15 - $23 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Referral program

Qualifications

Revenue cycle management
Teamwork
Call center experience
HIPAA
High school diploma or GED
Attention to detail
Medical explanation of benefits reviews
Medical billing account reconciliation
Typing
Payment reconciliation
Negotiation

Full Job Description

Position Summary

The Customer Support Specialist, Patient Accounts role is responsible for providing exceptional customer service to patients and resolving inquiries related to billing, insurance, and account balances. This role involves managing patient accounts, processing payments, negotiating resolutions, and ensuring compliance with state, federal, and organizational guidelines. The position requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment while maintaining confidentiality and professionalism. Hybrid/fully remote opportunity available after successful completion of training period and upon meeting job requirements.

Key Responsibilities

Customer Service & Patient Interaction

· Respond to patient inquiries via phone, email, chat, and fax.

· Explain insurance coverage, billing statements, and payment options clearly and accurately.

· Promote a patient-centric approach to resolving account balances and concerns.

· Diffuse negative situations and maintain a professional tone during stressful circumstances.

Account Management & Billing

· Analyze and reconcile patient accounts to ensure accuracy and timely resolution.

· Process payments, refunds, and guarantor corrections as needed.

· Update insurance information and resolve registration errors.

· Utilize predictive dialer systems and maintain appropriate daily call volumes, both inbound and outbound.

Collaboration & Workflow

· Communicate professionally with patients, insurance carriers, attorneys, and internal departments.

· Work closely with scheduling, collections, and insurance verification teams to ensure smooth operations.

· Share knowledge and assist team members to improve workflow and service quality.

Compliance & Confidentiality

· Adhere to HIPAA guidelines and company policies, including the Code of Ethics.

· Maintain strict confidentiality of patient information.

Participate in ongoing training to stay current

Qualifications

· High school diploma or GED required; additional education in healthcare or business preferred.

· 1–3 years of customer service experience, preferably in a medical billing or revenue cycle setting.

· Strong computer skills, including Microsoft Office; knowledge of EMR systems and predictive dialer operations helpful.

· Minimum typing speed: 40 WPM.

· Excellent oral and written communication skills.

· Ability to analyze EOBs and reconcile account balances.

· Organized, detail-oriented, and able to multitask in a fast-paced environment.

· Must pass a pre-employment criminal background check.

Job Type: Full-time

Pay: $15.00 - $23.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance

Experience:

Epic: 1 year (Preferred)
Call center: 1 year (Preferred)
medical customer service: 1 year (Preferred)

Ability to Commute:

Fairlawn, OH 44333 (Required)

Work Location: Hybrid remote in Fairlawn, OH 44333

Quick Apply

Refine Your Search

patient access representative jobs in macedonia oh

Patient Account Representative (Customer Service)

Admissions Coordinator

Sleep Study Support Specialist

Scheduling Coordinator

Patient Access Representative II Cleveland/Beachwood, Mohs Scheduling

Medical Receptionist

Appointment Center Patient Service Specialist IV

Patient Access Representative II OB/GYN, Garfield/Broadview Heights/Twinsburg

Patient Access Rep, Sports Medicine - BEREA (training in Beachwood in Sept.)

Customer Service Representative

Jackson Family Practice Acquisition

Patient Advocacy Representative (inbound call center)

Patient Service Specialist

Patient Access Representative, PRN (As Needed); Daytime hours/Monday - Friday

Pharmacy Support Representative, Patient Engagement (Hybrid)

Patient Access Representative, Emergency Department, Full Time; 2:30 pm - 11 pm

Patient Access Representative Urology (Part-Time 24 Hours)

Receptionist/Medical Records

Receptionist

Patient Access Representative, PRN/Flexible Schedule

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