Top 95 Customer success specialist Jobs in Machesney Park Il

Community Growth & Revenue Specialist
Fluffy Feather Farm —Harvard, IL
- $50,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
9d
Synthetic Grass Specialist
ForeverLawn —Rockford, IL
- $18 - $25 an hour
- Full-time
- CDL B
- Clean driving record
- Construction site
- Paid time off
Quick Apply
Customer Care Specialist
Saia Motor Freight Line LLC —Rockford, IL
- $22.15 - $26.80 an hour
- Full-time
- 18 years or older
- English
- Mid-level
Quick Apply
Office Administrative Specialist
Miron Construction —Beloit, WI
- Full-time
- Construction site
- Office
- Ability to lift 50 pounds
Customer Outreach Specialist
Feldco Factory Direct —Rockford, IL
- $18 - $20 an hour
- Full-time
- Computer literacy
- Office
- Computer skills
Quick Apply
Member Experience Specialist
VASA Fitness —Rockford, IL
- $15 an hour
- Bilingual
- Background check
- CPR Certification
- Paid parental leave
- Health insurance
Quick Apply
8d
Training & Development Administrative Assistant
JP Cullen —Janesville, WI
- Full-time
- Customer service
- Writing skills
- Research
- Profit sharing
- Paid holidays
Neighborhood Market Specialist
NORTHERN ILLINOIS FOOD BANK —Rockford, IL
- $20.33 - $21.60 an hour
- Online Application
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Sourcing Specialist
Phelps Industries LLC —Rockford, IL
- Full-time
- Inventory management
- Mid-level
- Communication skills
Quick Apply
Store Customer Service Specialist
Sherwin-Williams —Loves Park, IL
- From $17.25 an hour
- Part-time
- 18 years or older
- Merchandising
- High school diploma or GED
- Military leave
- Retirement plan
13d
Material Handler I
IMI Plc - Legacy Precision —Machesney Park, IL
- $19 - $21 an hour
- Full-time
- Heavy lifting
- Computer literacy
- High school diploma or GED
- Health savings account
- Employee stock purchase plan
Retail Sales Associate
Bob's Discount Furniture LLC —Rockford, IL
- $50,000 - $80,000 a year
- Weekends as needed
- Bilingual
- Background check
- 18 years or older
- Profit sharing
- Health insurance
Quick Apply
Outside Sales Representative
PHELPS UNIFORM SPECIALISTS —Rockford, IL
- $65,000 - $200,000 a year
- Full-time
- Marketing
- Research
- Mid-level
Quick Apply
Veterinary Receptionist (Care Coordinator) - Badger Beloit Veterinary Hospital
PetVet Care Centers —Beloit, WI
- 18 years or older
- High school diploma or GED
- Entry level
- Paid parental leave
- Health insurance
Quick Apply
Sales & Support Specialist - Community Markets
Associated Bank —Rockford, IL
- $19.08 - $32.71 an hour
- Full-time
- Background check
- Mid-level
- Office
- Employee stock purchase plan
- 401(k)
Long-Term Care Sales Specialist, Milwaukee, Wisconsin
Acadia Pharmaceuticals Inc. —Rockford, IL
- $92,000 - $115,000 a year
- Clean driving record
- Customer service
- Mid-level
- Paid parental leave
- Employee stock purchase plan
Assembler I
IMI Plc - Legacy Precision —Machesney Park, IL
- From $19 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Employee stock purchase plan
Commercial Specialist
Advance Auto Parts —Rockford, IL
- $17.15 - $19.08 an hour
- Weekends as needed
- ASE Certification
- Spanish
- Clean driving record
Quick Apply
Claim Specialist - Property Field Inspection
State Farm —Rockford, IL
- $59,059.65 - $90,000.00 a year
- Overtime
- Mid-level
- Residential
- Analysis skills
- Paid holidays
- Health insurance
2d
Senior Research Specialist - Social Sciences
University of Illinois —Rockford, IL
- $70,000 - $80,000 a year
- Management
- Customer service
- 3 years
- Health insurance
- Dental insurance

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Community Growth & Revenue Specialist

Fluffy Feather Farm
Harvard, IL

Quick Apply

Job Details

Full-time
$50,000 - $75,000 a year
9 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Parental leave
Vision insurance

Qualifications

Customer communication
Teamwork
Community management
Interpersonal skills
Handling customer inquiries
Lead Conversion
Customer segmentation
Content creation
Increasing sales revenue
Marketing analytics
Digital marketing performance monitoring

Full Job Description

Community Growth & Revenue Specialist

Full-Time | Salaried | In Office Four Days Per Week + Limited Weekend Remote Coverage

Role Purpose

The Community Growth & Revenue Specialist is responsible for generating revenue by building meaningful relationships with the Fluffy Feather Farm community. This role transforms everyday social media conversations into opportunities to grow merchandise sales, VIP membership, charitable support, product feedback, user-generated content, and long-term customer loyalty.

Community engagement is the strategy, but business growth is the mission.

Our Mission for This Role

We are not looking for someone whose primary goal is simply answering comments or providing customer service. We are looking for a relationship-driven sales and growth professional who genuinely enjoys connecting with people, identifying opportunities to help them, and guiding them toward products, experiences, programs, and initiatives they will love.

This role functions similarly to a community-based lead generation and inside sales role. The Specialist uses social engagement to identify buying signals, nurture audience relationships, invite followers into VIP Insiders, support product launches, encourage repeat purchases, identify advocates, gather feedback, and help convert followers into customers and long-term supporters.

Success is measured by revenue, conversions, repeat customers, VIP growth, customer insights, and stronger relationships with the community.

Primary ResponsibilitiesRevenue Growth

Identify opportunities within social conversations to recommend products, bundles, merchandise, VIP membership and charitable initiatives.
Recognize buying signals and confidently guide followers through purchasing decisions.
Support product launches by generating excitement, answering questions, addressing objections, and helping followers understand product value.
Follow up with interested community members to increase conversions, repeat purchases, product feedback, and ongoing engagement.
Identify high-value customers and opportunities to increase lifetime customer value.
Surface upsell and cross-sell opportunities based on audience interest, gifting needs, character affinity, product questions, seasonal needs, and purchase intent.
Convert social engagement into measurable product interest, store traffic, VIP signups, and revenue opportunities.

VIP Insider Growth

Identify strong candidates for the VIP Insiders program through comments, DMs, repeat engagement, product interest, and emotional connection to the farm.
Use approved language and links to invite qualified followers into VIP Insiders.
Help position VIP Insiders as the primary owned-audience pathway for early access, new animal naming, product previews, special announcements, surveys, feedback opportunities, product testing, and exclusive farm updates.
Track VIP invitations, VIP conversion opportunities, and audience themes that may help improve future VIP campaigns.
Support the goal of moving social followers into owned-audience relationships that can support future marketing, CRM segmentation, product launches, and revenue growth.

Community Growth

Respond to comments and direct messages in a warm, personal, brand-consistent voice.
Build authentic relationships that deepen trust and strengthen loyalty.
Encourage meaningful conversations that create lifelong customers, advocates, and supporters.
Identify potential ambassadors, influencers, product testers, evaluators, unboxers, testimonial contributors, and user-generated content opportunities.
Help move followers from passive social engagement into active community participation.
Maintain the Fluffy Feather Farm voice while balancing warmth, helpfulness, and appropriate conversion opportunities.

Product, Merchandise, and Launch Support

Monitor product-related comments, questions, concerns, objections, and requests.
Identify and tag product questions, purchase intent, bundle opportunities, restock interest, gifting interest, sizing questions, and seasonal product ideas.
Support merchandise campaigns and product drops by answering questions, creating excitement, and guiding interested followers toward purchase or VIP signup.
Gather audience feedback that may inform product development, pricing, bundling, naming, creative direction, and future launches.
Identify product tester, evaluator, unboxer, and testimonial opportunities.

Charity and Mission Support

Identify followers who show interest in the Fluffy Feather Farm Charity, Tucker nominations, hospital stories, giving, or mission-based support.
Use approved language to guide interested followers toward Charity participation, Tucker nominations, updates, and support opportunities.
Capture audience sentiment, stories, and questions related to the Charity.
Help strengthen the connection between community engagement, mission impact, and long-term supporter loyalty.

Customer Intelligence, Audience Curation & Reporting

Use Agorapulse and other required tools to review, respond to, tag, track, and route audience interactions across comments and DMs.
Track recurring themes that may signal new product opportunities, content ideas, audience confusion, sales barriers, or future campaign opportunities.
Maintain organized customer tracking and engagement workflows.
Provide daily and weekly reporting on activity, conversion opportunities, revenue signals, VIP growth, product interest, customer insights, audience trends, and escalations.
Share insights that inform Shopify, VIP Insiders, email campaigns, CRM segmentation, product launches, marketing campaigns, community engagement, and customer experience improvements.
Collaborate with leadership, marketing, social media, product, and operations to maximize business growth.

Qualifications

Experience in relationship-based sales, hospitality, customer support & success, retail, marketing, promotions, community engagement, or social media engagement.
Outstanding written communication and emotional intelligence.
Strong ability to build trust and create warm, helpful conversations.
Self-motivated and driven by measurable business results.
Strong organizational skills and follow-through.
Experience with CRM, social media management, reporting, and customer tracking tools.
Ability to identify buying signals, audience interest, objections, and follow-up opportunities.
Ability to work in office four weekdays per week and support limited remote weekend coverage.
Interest in animals, storytelling, community-building, lifestyle brands, merchandise, mission-driven work, and customer engagement.

Why You’ll Love Working Here:

You’ll be part of a fast-growing, mission-driven brand built on heart, humor, and honesty
Creative freedom to help shape how we show up across platforms
Occasional fluffy cow, mini donkey, goats and chickens in meetings
Access to team merch, product gifting, and surprise perks
Growth potential as the brand continues to expand

To apply:
Send your resume and a detailed cover letter (or short video!) telling us why you'd love to join the herd. Feel free to include links to social accounts you’ve worked on or content you’re proud of. Applications without a cover letter or video will not be reviewed.

Apply here on Indeed

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Parental leave
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer success specialist jobs in machesney park il

Community Growth & Revenue Specialist

Synthetic Grass Specialist

Customer Care Specialist

Office Administrative Specialist

Customer Outreach Specialist

Member Experience Specialist

Training & Development Administrative Assistant

Neighborhood Market Specialist

Sourcing Specialist

Store Customer Service Specialist

Material Handler I

Retail Sales Associate

Outside Sales Representative

Veterinary Receptionist (Care Coordinator) - Badger Beloit Veterinary Hospital

Sales & Support Specialist - Community Markets

Long-Term Care Sales Specialist, Milwaukee, Wisconsin

Assembler I

Commercial Specialist

Claim Specialist - Property Field Inspection

Senior Research Specialist - Social Sciences

I want to receive the latest job alert for customer success specialist in machesney park il

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