The position of Property Manager involves responsible administrative work providing general property management and handling all facets of Bedrock Property Management (BPM) Affordable Housing programs. Duties include leasing and lease enforcement, oversight of property maintenance and upkeep, processing applications for admission, conducting annual and re-certifications of income and student & family status, and maintaining applicant and resident files. Performing these duties requires decision-making in reference to established policies and regulations.
Major Duties and Responsibilities (Illustrative, not all inclusive)
1. Process applications, interview applicants, and make preliminary assessments of eligibility.
2. Perform background checks and verify information.
3. Review completed applications and schedule applicant revisit, if necessary.
4. Inform applicants and the general public of the policies and procedures governing tenant selection.
5. Arrange rent payment agreements, prepare rent change adjustment, prepare lease violation notices, and prepare eviction documents for attorney.
6. Maintain various resident files and records including records of employment, income, student status, and family status.
7. Maintain various records and occupancy statistics as directed by the COO.
8. Meet compliance requirements of LIHTC, PBV, and other programs.
9. Ensure tenant compliance with lease provisions.
10. Conduct annual re-certifications of resident income, student status, family status, and related; ensure that all residents are properly housed in accordance with occupancy and compliance policies.
11. Coordinate tenant transfers and directs the vacating of dwelling units as necessary; ensure that vacant unit turnover time does not exceed target turnaround time.
12. Adhere to BPM’s safety program and procedures.
13. Attend workshops, seminars and training sessions as directed by the COO.
14. Perform other related duties as directed by the COO.
Desirable Knowledge, Skills, and Abilities
1. Knowledge of the purposes, policies and regulations of BPM as established by management.
2. Knowledge of the local, state, and federal laws governing the public (LIHTC, PBV, and other subsidized housing programs including health and fire regulations, landlord/tenant relationships, leasing of property and evictions).
3. Thorough knowledge of the Tenant Selection Plans (or equivalent) adopted by BPM.
4. Knowledge of the organization and programs of other community agencies and groups that can assist BPM and help provide for the health, welfare, and recreational needs of the residents.
5. Ability to establish and maintain effective working relationships with supervisors, associates, residents, representatives from neighborhoods, community leaders, and federal, state, and local officials.
6. Knowledge of report preparation techniques and ability to maintain moderately complex clerical records and prepare reports.
7. Knowledge of basic bookkeeping procedures.
8. Ability to make mathematical computations with speed and accuracy.
9. Ability to deal courteously and tactfully with residents, coworkers, and the general public.
10. Computer literate with ability to learn and utilize the appropriate BPM software programs.
Physical Nature of the Position
1. Ability to sit, stand, or walk for extended periods
2. Ability to communicate orally and in writing
3. Ability to visually inspect buildings and grounds
4. Ability to read housing publications and related materials
5. Ability to physically operate personal computers, copy machines, telephones, and other common office machines and equipment
6. Ability to lift common office equipment and supplies up to 20 lbs.
Position may be exposed to the following on a regular basis:
1. Odors
2. Verbal abuse
3. Vision strain
4. Noise
5. Airborne particles
1. Graduation from an accredited college or university with a 4-year degree;
2. Two years responsible experience in public or assisted housing, office management, or public administration work;
3. Or a combination of education, training, and experience equivalent to the above.
1. Possession of a valid Illinois driver’s license.
2. Ability to be covered under the BPM’s vehicle insurance policy.
3. Ability to be covered under the BPM’s fidelity bond.
4. Must be able to attain the following within one year of hire (including overnight travel, if necessary):
And/Or Others as Required By Management
5. Must be willing and able to cross-train with other BPM employees.
6. Must be willing and able to occasionally work alone after-hours and on weekends to take applications, complete move-ins, and conduct on-site certifications/re-certifications as required.
We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
