Top 244 Unit clerk Jobs in Macomb County Mi

Patient Service Representative II
Solaris Health Holdings LLC —Rochester Hills, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Dental Receptionist [Dental Exp Required]
Opal Dental Group —Macomb, MI
- $22 - $28 an hour
- Full-time
- Private practice
- Dental office
- US work authorization
- Free parking
- Health insurance
Quick Apply
9d
Assistant - Office Operations - Neurology Clinic - Full Time
Henry Ford Health —Chesterfield, MI
- Full-time
- Hospital
- Customer service
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Unit Clerk - NICU
DMC Children's Hospital of Michigan —Detroit, MI
- Part-time
- Patient monitoring
- Computer literacy
- High school diploma or GED
Leader - Clinic Service Representative - Family Medicine - Chesterfield
Henry Ford Health —Chesterfield, MI
- Day shift
- Hospital
- Computer literacy
- Clinic experience
- Health insurance
- Dental insurance
Front Desk Clerk- ENT- Full-Time
Henry Ford Health —Macomb, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
14d
Patient Administrative Coordinator
Team Rehabilitation Services, LLC —Macomb, MI
- Part-time
- Computer literacy
- Physical & Rehabilitation Medicine
- No experience needed
- Profit sharing
- Continuing education credits
7d
Front Desk Clerk- Internal Medicine-Full Time
Henry Ford Health —Washington, MI
- Full-time
- Hospital
- Internal Medicine
- High school diploma or GED
- Health insurance
- Dental insurance
Patient Care Secretary
Heart to Heart Hospice —Macomb, MI
- Full-time
- High school diploma or GED
- Driver's License
- Reliable transportation
- Mileage reimbursement
- Paid holidays
Quick Apply
Unit Clerk - PICU
DMC Children's Hospital of Michigan —Detroit, MI
- Full-time
- Computer literacy
- High school diploma or GED
- Pediatrics
- Health savings account
- Health insurance
Clinic Service Representative - Family Medicine - Fraser
Henry Ford Health —Clinton Township, MI
- Day shift
- Hospital
- Computer literacy
- Clinic experience
- Health insurance
- Dental insurance
5d
Unit Assistant - Emergency Department
McLaren Health Care —Mount Clemens, MI
- Full-time
- Surgery
- OSHA
- HIPAA
8d
Front Desk Receptionist Full-Time
Silver Pine Medical Group —Macomb, MI
- $17.20 - $25.00 an hour
- Full-time
- Microsoft Excel
- Administrative experience
- High school diploma or GED
Medical Secretary - Cardiac Surgery - Macomb
Henry Ford Health —Clinton Township, MI
- Day shift
- Surgery
- Computer literacy
- Medical office experience
- Health insurance
- Dental insurance
9d
Unit Secretary
Corewell Health —Royal Oak, MI
- Full-time
- Hospital
- High school diploma or GED
- 1 year
Receptionist
Together Women's Health, LLC —Clinton Township, MI
- Full-time
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Welcome Coordinator
Oak Street Health —Roseville, MI
- $17.00 - $28.46 an hour
- Full-time
- Clinic
- US work authorization
- Older adults
- Health insurance
- Dental insurance
Front Desk Receptionist
Troy Dental Studio —Troy, MI
- $23.42 - $28.20 an hour
- Full-time
- Bilingual
- Dental office
- Computer literacy
- Health insurance
- Paid time off
Quick Apply
Patient Registration Rep - Macomb Outpatient - Full-Time - Days
Henry Ford Health —Clinton Township, MI
- Full-time
- Hospital
- High school diploma or GED
- Home Health
- Health insurance
- Dental insurance
5h
Surgical Scheduler
ALIGN ENT AND ALLERGY —Sterling Heights, MI
- $21 an hour
- Full-time
- Surgery
- Writing skills
- Medical office experience
- Health insurance
Quick Apply

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Patient Service Representative II

Solaris Health Holdings LLC -
Rochester Hills, MI

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

unit clerk jobs in macomb county mi

Patient Service Representative II

Dental Receptionist [Dental Exp Required]

Assistant - Office Operations - Neurology Clinic - Full Time

Unit Clerk - NICU

Leader - Clinic Service Representative - Family Medicine - Chesterfield

Front Desk Clerk- ENT- Full-Time

Patient Administrative Coordinator

Front Desk Clerk- Internal Medicine-Full Time

Patient Care Secretary

Unit Clerk - PICU

Clinic Service Representative - Family Medicine - Fraser

Unit Assistant - Emergency Department

Front Desk Receptionist Full-Time

Medical Secretary - Cardiac Surgery - Macomb

Unit Secretary

Receptionist

Welcome Coordinator

Front Desk Receptionist

Patient Registration Rep - Macomb Outpatient - Full-Time - Days

Surgical Scheduler

I want to receive the latest job alert for unit clerk in macomb county mi

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