Top 230 Customer experience leader Jobs in Macon, Ga

Medical Case Manager Lead
H&H Continuous Improvement & Services —Robins AFB, GA
- $95,000 - $110,000 a year
- Full-time
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
3d
Zone Team Leader
Ollies Bargain Outlet, Inc. —Macon, GA
- Weekends as needed
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Case Management Lead
KSA Integration —Warner Robins, GA
- $28 an hour
- Full-time
- Mid-level
- Office
- Administrative experience
- Paid holidays
- Health insurance
9d
Shift Leader/Assistant Manager
Zaxby's —Gray, GA
- $12 - $14 an hour
- Weekends as needed
- Management
- Sales
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Lead Systems Engineer
Northrop Grumman —Warner Robins, GA
- $152,900 - $229,300 a year
- Overtime
- Bachelor of Science
- 11+ years
- Master's degree
- Paid holidays
- Disability insurance
HVAC - Install Technician - Lead
We Care Heating & Air —Warner Robins, GA
- $50,000 - $100,000 a year
- Full-time
- Clean driving record
- 5 years
- Local
- Paid training
- Fuel card
Quick Apply
Receiving Team Leader
Ollies Bargain Outlet, Inc. —Macon, GA
- Weekends as needed
- Management
- Merchandising
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
AIMS Program Manager / On-site Lead
KBR —Warner Robins, GA
- Full-time
- Writing skills
- Analysis skills
- Bachelor's degree
2d
Lead Environmental Services (EVS) Technician - Airport Facilities
TBI AIRPORT MANAGEMENT INC. —Macon, GA
- Weekends as needed
- Ability to walk for extended periods
- Mid-level
- Office
Sales Leader - Kirkland's Home - Part Time
Kirkland's, Inc. —Macon, GA
- Part-time
- Merchandising
- High school diploma or GED
- Driver's License
Team Lead - (Front End)
Bass Pro Shops —Macon, GA
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
5d
ASSISTANT TEAM LEADER - pOpshelf
pOpshelf —Macon, GA
- Full-time
- Merchandising
- High school diploma or GED
- Supervising experience
- Paid parental leave
- Health insurance
Senior Commercial Lead
HNTB Corporation —Macon, GA
- Full-time
- Engineering
- Office
- Analysis skills
5d
Sales Team Lead (FT) - Macon
Palmetto Moon —Macon, GA
- Full-time
- Merchandising
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Support Lead Part Time
Five Below Inc —Macon, GA
- Part-time
- 18 years or older
- Mid-level
- Travel
Quick Apply
2d
Lead Medical Case Manager / Focal Point
Essential Healthcare Solutions LLC —Warner Robins, GA
- $27 - $32 an hour
- 8 hour shift
- Anatomy knowledge
- Microsoft Excel
- Microsoft Outlook
- Flextime
Quick Apply
1d
Camping Team Lead
Bass Pro Shops —Macon, GA
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
4d
Restaurant Leader
Taco Bell —Macon, GA
- $46,000 - $70,000 a year
- Customer service
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Area Lead Health Information Specialist
Datavant —Macon, GA
- Overtime
- 18 years or older
- Computer literacy
- HIPAA
- Health insurance
- Dental insurance
ASSISTANT TEAM LEADER - pOpshelf in MACON, GA S25044
Popshelf —Macon, GA
- Merchandising
- High school diploma or GED
- Supervising experience
- Paid parental leave
- Health insurance

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Medical Case Manager Lead

H&H Continuous Improvement & Services
Robins AFB, GA

Quick Apply

Job Details

Full-time
$95,000 - $110,000 a year
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Flextime
Vision insurance
401(k) matching

Qualifications

Anatomy knowledge
Internal controls
Microsoft Excel
Microsoft Outlook
Case assessment
Customer service
Writing skills
Medical coding guidelines
English
DoD experience
Emergency procedures
Managing patients as a nurse case manager
Project management experience in healthcare
Health information management
10 key typing
Clinical documentation standards
Medical terminology
Technical Proficiency

Full Job Description

Benefits:

Sick leave
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

About the Role:
Normal hours are 0800 to 1600 (EST) Monday through Friday excluding Federal Holidays. Core hours (must be present) are 0900 to 1500 (EST). Flex time is permitted to meet workload requirements. This position is contingent upon contract award.

Must be a US citizen and able to obtain a clearance to work on a military base and access medical information.

H&H Continuous Improvement & Services is looking for an experienced Medical Case Manager Lead to be the senior small team lead over 3 other Medical Case Managers at Robins Air Force Base, GA. If you're passionate about supporting our military and ensuring that our military members are mission ready, we want to hear from you!

Responsibilities:

Act a lead medical case manager ensuring the medical case managers who report to you adhere to clinical standards, published regulations, and program requirements.
Provide updates on the status of your team’s aeromedical waivers, physical standards waivers, and operational and deployed member cases to the Medical Case Manager Supervisor and ensure packages are complete and entered accurately into required electronic systems.
Collaborate with units, military treatment facilities (MTF), and military and civilian healthcare providers to facilitate evaluations as required.
Monitor case management workflows, productivity metrics, and quality improvement initiatives for your team.
Conduct regular case reviews and audits to ensure compliance with regulatory and contractual requirements for your team.
Serve as a liaison between service members and units.
Assist the Medical Case Manager Supervisor with training, performance evaluations, and professional development guidance to case management staff.

Requirements:

Active RN, LCSW, or equivalent clinical license in good standing.
Minimum of 3–5 years of case management experience preferably in an MTF.
Certification in Case Management (CCM) preferred.
Must be capable of working independently with strong time-management and prioritization skills.
Must be proficient in reading, writing, speaking, and understanding the English language to effectively communicate applicable technical subject matter to management, providers, and service members.
Must possess exceptional customer service skills.
Must possess demonstrated experience processing and managing physical exams and medical standards in military medical environments or through equivalent civilian aeromedical, occupational health, or disability evaluation system environments.
Must demonstrate a high level of proficiency with or possess the ability to rapidly acquire proficiency in Air Force and DoD medical systems, including the Aeromedical Information Management Waiver Tracking System (AIMWTS), Physical Examination Processing Program (PEPP), Periodic Health Assessment (PHA) programs, Joint Legacy Viewer (JLV), and Management Internal Control Toolset (MICT). Familiarity with these systems and the aeromedical waiver process is a differentiator.
Must demonstrate a high level of knowledge or rapidly master these requirements within 30 days of hiring regarding medical standards for retention, flying classes, Line of Duty (LOD) determinations, and special operational duty for the USAF.
Must be proficient in utilizing the Aeromedical Waiver Guide (AMWG) and the Medical Standards Directory (MSD) or rapidly master these requirements within 30 days of hiring.
Must possess basic knowledge of anatomy, physiology, disorders of human body systems, and emergency medical care procedures. Must possess knowledge of medical terminology and International Classification of Diseases (ICD-10) coding and possess the ability to use medical terminology accurately when documenting cases.
Must possess excellent oral and written communication skills and project management experience (self-managing medical cases from intake to resolution/discharge).
Must possess the ability to translate and communicate complex medical/administrative instructions to service members at the member’s comprehension level.
Must be highly proficient with Adobe and the Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint).
Must possess proficient typing skills utilizing standard English keyboards with 10-key pads.

About Us:
H&H Continuous Improvement & Services focuses on service excellence and quality by building high performing teams that embrace continuous improvement and learning. Our team members support each other and work together to accomplish each task to meet or exceed our client’s expectations.

Quick Apply

Refine Your Search

customer experience leader jobs in macon, ga

Medical Case Manager Lead

Zone Team Leader

Case Management Lead

Shift Leader/Assistant Manager

Lead Systems Engineer

HVAC - Install Technician - Lead

Receiving Team Leader

AIMS Program Manager / On-site Lead

Lead Environmental Services (EVS) Technician - Airport Facilities

Sales Leader - Kirkland's Home - Part Time

Team Lead - (Front End)

ASSISTANT TEAM LEADER - pOpshelf

Senior Commercial Lead

Sales Team Lead (FT) - Macon

Support Lead Part Time

Lead Medical Case Manager / Focal Point

Camping Team Lead

Restaurant Leader

Area Lead Health Information Specialist

ASSISTANT TEAM LEADER - pOpshelf in MACON, GA S25044

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