Top 3 Customer support coordinator Jobs in Macon, Ga

Coordinator
Fire Protection Services, LLC —Perry, GA
- Full-time
- QuickBooks
- Computer skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

Remote Customer Service Representative
Call Control, LLC —Macon, GA
Receive inbound calls on behalf of dealership clients and follow required scripting to assist customers. Conduct outbound calls following a pre-designed script…
Call Center/Customer Service Rep
Automated Health Systems —Macon, GA
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. Providing quality customer service and support.
$14 - $17 an hour
Quick Apply
10d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Client Resource Coordinator 2
Johnson Controls —Dublin, OH
Under direct supervision of the Area Resource Manager, the HVAC Customer Resource Coordinator receives and schedules customer calls for service.
$26.06 - $35.79 an hour
Customer Service Lead Coordinator
Aramark —Groveport, OH
The Customer Service Lead Coordinator is responsible for following and implementing company policies and procedures that guide and support a positive customer…
$22 - $25 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for customer support coordinator in macon, ga

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Coordinator

Fire Protection Services, LLC -
Perry, GA

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Google Sheets
Phone communication
QuickBooks
Computer skills
Sales follow-up
Client interaction via phone calls

Full Job Description

Are you the person everyone goes to when something needs to get done? Is keeping people and things organized the best part of your day? Do you possess great attention to detail and a desire to deliver excellent internal and external customer service? Then this could be the chance you’ve been waiting for.

If you like to work with others to tackle challenges with a can-do approach, are a quick learner, and can move quickly and easily from one task to another, then we want to chat!

Fire Protection Services, LLC is seeking a dedicated and organized Client Coordinator to support our recurring inspection & service scheduling across our Perry and Atlanta, GA locations. Working closely with our Field Leadership and the Field Technicians this role focuses on persistent customer outreach to schedule annual inspections, recommend additional services, and assist with administrative tasks.

Key Responsibilities

Customer Outreach: Make persistent calls to approximately up to 50 current clients daily across Atlanta and Perry to schedule recurring inspections (sprinkler, extinguisher, kitchen hood, hydrant, pump) as they come due, ensuring consistent follow-up until booked.
Scheduling Coordination: Partner with two Inspections Coordinators (covering sprinkler, extinguisher, kitchen hood, hydrant, and pump inspections) to prioritize and confirm appointments for technicians.
Service Recommendations: Identify opportunities to recommend additional services (e.g., bundling, new offerings) during client calls, testing the waters for account expansion.
Administrative Support: Assist coordinators with email correspondence, update client records in ServiceTrade and QuickBooks, and maintain inspection schedules using Excel/Google Sheets.
Flexible Duties: Support the Client Advocate as needed and adapt to evolving tasks, with calling remaining the top priority.

Qualifications

Experience: 1-2 years in customer service, scheduling, or outreach roles (fire protection or service industry experience a plus).
Skills:
- Excellent phone communication and persistence in follow-up calls.
- Organized, detail-oriented, and able to manage tasks across two locations remotely.
- Proficiency in ServiceTrade, QuickBooks, Excel, and Google Sheets.
Attributes: Self-motivated, adaptable, and collaborative in a team setting.
Availability: Choose Atlanta, GA, or Perry, GA as home base, with ability to split time remotely supporting the other location (schedule TBD).

Preferred Qualifications

Experience with low-volume, high-persistence calling campaigns.
Familiarity with fire safety inspections or recommending service upsells.

Benefits

Competitive salary based on experience.
Quarterly bonus opportunities
Flexible home base option (Atlanta or Perry) with remote work capabilities.
Opportunity to grow into broader client support roles.
PTO, paid holidays, 401k with match, medical, dental, vision, life insurance.

2185y5tgez

Quick Apply

Refine Your Search

customer support coordinator jobs in macon, ga

Coordinator

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for customer support coordinator in macon, ga

Job Seeker Tools

Employer Tools

Browse

Stay Connected