General Manager – FitCo Hartley Bridge - Macon
FitCo Health Clubs – Macon, Georgia
FitCo Health Clubs is seeking a motivated, dependable, and results-driven General Manager to lead our Hartley Bridge location.
This position is ideal for someone who enjoys developing people, building relationships, driving sales, and taking ownership of a business. We are not simply looking for someone to oversee a front desk. We are looking for a leader who will set expectations, coach employees, solve problems, and create an environment where members and staff feel valued.
The right candidate will be organized, proactive, comfortable holding others accountable, and willing to work alongside the team when needed.
What You Will Be Responsible For
- Leading the daily operation of the Hartley Bridge facility
- Driving new membership sales, upgrades, renewals, and other revenue opportunities
- Providing an excellent experience for every member and prospective member
- Hiring, training, scheduling, coaching, and developing employees
- Setting clear expectations and holding team members accountable
- Delegating responsibilities effectively and following up to ensure completion
- Maintaining accurate membership accounts, billing information, member photos, and contact information
- Monitoring past-due accounts and supporting collection and retention efforts
- Ensuring company policies, procedures, and operating standards are consistently followed
- Maintaining a clean, safe, organized, and welcoming facility
- Conducting facility tours and confidently presenting membership options
- Handling member concerns professionally and working toward appropriate resolutions
- Managing staff performance, attendance, appearance, and workplace conduct
- Completing required reports, audits, checklists, and administrative responsibilities
- Supporting local marketing, community outreach, and approved social media activity
- Communicating regularly with regional leadership regarding results, staffing, challenges, and opportunities
The Person We Are Looking For
Our ideal General Manager:
- Takes ownership instead of waiting to be told what to do
- Leads by example and is willing to work alongside the team
- Understands that leadership includes both encouragement and accountability
- Can manage time, establish priorities, and meet deadlines
- Delegates appropriately rather than attempting to do everything alone
- Is comfortable discussing pricing, asking for the sale, and following up with prospects
- Handles difficult conversations professionally and respectfully
- Pays close attention to details and follows established procedures
- Builds strong relationships with members, employees, and the surrounding community
- Brings solutions when identifying a problem
- Is dependable, honest, consistent, and committed to doing things the right way
Qualifications
- Previous management, supervisory, sales, hospitality, retail, fitness, or customer-service experience is preferred
- Demonstrated ability to lead and develop a team
- Strong communication and interpersonal skills
- Sales confidence and a results-oriented mindset
- Excellent organizational and time-management skills
- Basic computer, email, reporting, and social media proficiency
- Ability to work independently while remaining accountable to regional leadership
- Ability to address performance issues and enforce company standards
- Ability to work approximately 40 hours per week, including some evenings, weekends, and holidays as business needs require
- Reliable transportation and consistent attendance are required
Fitness industry experience is helpful but not required. We are willing to train the right leader who has strong character, management ability, sales potential, and a genuine desire to help people.
What FitCo Offers
- Leadership responsibility for an established health club
- A supportive regional management structure
- Opportunities to make a measurable impact on membership growth and club performance
- A team-oriented environment built around service, consistency, and accountability
- Compensation consisting of salary plus commission
- Commission opportunities based on qualifying membership and package sales
- Complimentary membership, paid time off, discounts on supplements
How to Apply
Please submit your résumé along with a cover letter of why you believe you would be a strong leader for FitCo’s Hartley Bridge location.
Applicants should be prepared to discuss their experience with:
- Leading and holding employees accountable
- Increasing sales or revenue
- Managing competing priorities
- Resolving customer concerns
- Building a positive and productive workplace culture
Pay: $25,000.00 - $50,000.00 per year
Benefits:
- Employee discount
- Paid time off
Work Location: In person
