Top 283 Guest services manager Jobs in Macon, Ga

Guest Services Representative
InTown Suites —Macon, GA
- Full-time
- Computer literacy
- English
- Hotel
- Disability insurance
- Health insurance
Assistant General Manager
Hotel Management and Consulting —Macon, GA
- $43,888 - $46,388 a year
- Full-time
- Inventory management
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Assistant General Manager
HOMEWOOD SUITES - MACON NORTH —Macon, GA
- Weekends as needed
- Sales
- Computer literacy
- Mid-level
Quick Apply
3d
Store Manager
Foot Locker —Macon, GA
- From $950 a week
- Weekends as needed
- Merchandising
- Mid-level
- Analysis skills
- Paid parental leave
- Health insurance
Guest Service Representative (Front Desk Agent) - Suburban Studios
J&P Hospitality Management, LLC —Macon, GA
- $12 - $14 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
General Manager
Holiday Inn Express & Suites Warner Robins North West —Warner Robins, GA
- Full-time
- Hotel
- Contracts
- Senior level
- Flexible schedule
Quick Apply
Hospitality Manager - Mercer Univ Dining Services
Aramark —Macon, GA
- Weekends as needed
- 5 years
- Mid-level
- University
Managing Partner
Texas Roadhouse —Macon, GA
- $140,000 - $200,000 a year
- Full-time
- Casual dining restaurant
- Team management
- Organizational skills
- Profit sharing
- Paid parental leave
12d
Store Manager - Spirit
Spirit Halloween —Macon, GA
- $19.50 - $20.50 an hour
- Seasonal
- Sales
- Merchandising
- Mid-level
Front Desk Associate
Planet Fitness —Macon, GA
- Part-time
- 18 years or older
- Computer literacy
- Computer skills
- Paid holidays
- Health insurance
Department Manager Macon
McDonald’s —Macon, GA
- 18 years or older
- Mid-level
- Quick service & fast food restaurant
- Health insurance
- Dental insurance
Assistant General Manager - New Hotel Opening
Residence Inn Warner Robins, GA —Warner Robins, GA
- Weekends as needed
- Sales
- Computer literacy
- Mid-level
Quick Apply
Task Associate
Ulta Beauty, Inc. —Macon, GA
- Part-time
- Merchandising
- High school diploma or GED
- Fair chance
Store Manager (Store 5553)
GameStop Inc —Macon, GA
- Extended hours
- 18 years or older
- Spanish
- Marketing
Quick Apply
General Manager
Home2 Suites by Hilton Warner Robins —Warner Robins, GA
- $65,000 a year
- Sales
- 5 years
- Hotel
- 401(k)
- Paid time off
Quick Apply
14d
Assistant Store Manager
Jiffy Lube - Allied Automotive Group —Macon, GA
- Part-time
- Inventory management
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Full Time Assistant Store Manager (Store 5553)
GameStop Inc —Macon, GA
- Extended hours
- 18 years or older
- Spanish
- Marketing
- Health insurance
- Dental insurance
Quick Apply
Hotel Night Auditor
Hilton Garden Inn Warner Robins —Warner Robins, GA
- $13 - $14 an hour
- Computer literacy
- Hotel
- High school diploma or GED
- 401(k)
- Paid time off
Quick Apply
1d
Front Desk Supervisor
Comfort Inn Warner Robins —Warner Robins, GA
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Employee discount
Catering Manager
Aladdin —Macon, GA
- Up to $60,000 a year
- Full-time
- Mid-level
- Supervising experience
- University
- Commuter assistance
- Paid holidays
Quick Apply

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guest services manager jobs near macon, ga

Guest Services Representative

InTown Suites -
Macon, GA

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Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Computer operation
Operating systems
Handling large sums of money
Computer literacy
Upselling
In-person customer service
English
Cost control
Cross-selling
Driver's License
Math
Computer skills
Hotel and accommodations guest complaints handling
Training

Full Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Property Address:

1459 Eisenhower Parkway
Macon, Georgia 31206

The Guest Services Representative will assist the guests efficiently, courteously, and professionally in all front office related functions . The Guest Services Representative will cover all aspects of the front office when the General Manager is not present.

Essential Duties and Responsibilities:

Ensures reservations are taken correctly and courteously

Represent hotel in a professional and courteous manner, check guests in and out in a timely and efficient manner

Must be proficient in computer operating system

Available at all times to deal with guest issues in a professional manner

Notify General Manager or equivalent immediately of any guest, employee, or cash concerns

Provide guidance to property staff as needed

Ensure compliance of safety and security standards

Reports to Regional Operations Manager in General Manager ’s absence

Responsible for bank deposits in General Manager ’s absence

Identify and follow up on life/safety issues and inspection issues

Notify General Manager or equivalent immediately of any safety and/or security violations of policy

Leave all desk and office areas in a clean and neat manner

Take responsibility for e nsuring that property is always clean and free of any trash and debris

Essential Qualifications:

Possess a valid driver’s license, current auto insurance and a functioning automobile

Ability to read, understand, interpret information found in a variety of reports and other internal hotel information

Read, speak, write and understand the English language to interact with guests, staff, handle administrative duties, etc.

Sufficient mathematical skills to calculate room revenue, average rate, occupancy percentage and count and balance a cash bank, etc.

General computer proficiency

Possess thorough knowledge of Front Office and related department operations, service standards and techniques, guest relations and etiquette, upselling techniques, to ensure the effective operation of the front office and related departments (examples include providing high level of service, effective staff training, proficient problem solving, effective cost controls, etc.).

Possess the knowledge and ability to perform a variety of front office and related positions in response to business needs

Ability to compose and express thoughts concisely to ensure effective communication

Ability and flexibility to work long hours on a regular basis and as business conditions demand

Ability to manage multiple activities often in stressful situations with time constraints

Ability to use time management skills to effectively get task accomplished

Ability to make effective judgment on all facets of front office operations and staff, and the ability to effectively solve guest and operational problems

Work Environment and Physical Requirements:

Indoor work with hard and carpeted surfaces

Standing for up to eight (8) hour shifts

Must be able to remain in a stationary position 50% of the time

Occasionally required to sit; climb, balance; stoop, kneel, crouch or crawl

M ust frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth p erception and ability to adjust focus.

Extensive use of hands and fingers for manipulation of keyboard, answering phone calls, calculator, copy machine, computer printer and other office productivity machinery.

May be exposed to extreme weather conditions, cold, heat, rain if at an exterior property

Use of computer terminal, which requires extensive eye contact with a video display terminal.

The person in this position frequently communicates with employees/vendors. Must be able to exchange accurate information in these situations.

T ravel to other properties within the market and to the bank

Perks & Benefits

Easy to follow training programs & supportive team throughout the onboarding process

Health, dental, vision, life and disability insurance for full-time employees

401k with company match

PTO for full-time employees

Sundays off and no late shifts!

Weekly payroll

Electronic Acknowledgement:

When selecting the “Accept” or “Acknowledge” box, I am agreeing that I have read, understand and agree to this policy. The policy is Electronically Countersigned by InTown Suites upon your Acceptance in Workday.

Disclaimer:

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by managers/supervisors as deemed appropriate . This document does not represent an expressed or implied contract of employment nor does it alter your at-will employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate .

Apply Now

Refine Your Search

guest services manager jobs in macon, ga

Guest Services Representative

Assistant General Manager

Assistant General Manager

Store Manager

Guest Service Representative (Front Desk Agent) - Suburban Studios

General Manager

Hospitality Manager - Mercer Univ Dining Services

Managing Partner

Store Manager - Spirit

Front Desk Associate

Department Manager Macon

Assistant General Manager - New Hotel Opening

Task Associate

Store Manager (Store 5553)

General Manager

Assistant Store Manager

Full Time Assistant Store Manager (Store 5553)

Hotel Night Auditor

Front Desk Supervisor

Catering Manager

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