Essential Duties and Responsibilities:
· Prepares food for special events in accordance with customer requests.
· Follows applicable sanitation procedures with respect to personal hygiene, proper hand washing, food preparation and service, etc.
· Create and maintain an environment of hospitality ensuring customer satisfaction and addressing concerns quickly, solving guest issues with professionalism and while promoting positive morale and friendly attitude at all times.
· Preparing the banquet room or area for the event. Arranges buffet tables with decoration, food, beverage and service items according to standards.
· Assist with set up and break down of special events.
· Sets up and serves at events; inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean during and after events; breaks down the setup and leaves the area neat and clean.
· Maintain cleanliness and organization and stocking of dining areas, catering and other storage rooms and equipment.
· Have excellent attention to detail and service knowledge.
· Communicate any maintenance and housekeeping needs to maintenance, housekeeping and/or management.
· Arrives at work when scheduled.
· Willing to be flexible
· Willing to work weekends and holidays as needed
· May include both AM and PM shifts.
· Work until shift ends
· Other duties to include: Filling in at Reception Desk and Thrift Store. Answering phones, greeting and directing guests.
· Maintains open communication with supervisor. Works well with other employees by asking for help when needed and assisting others as needed.
· Work with other employees to complete assignments as directed by the VP of Facilities.
· Willing to discuss Food Service needs with Supervisor.
· Makes effort to correct problems when given constructive criticism.
· Ability to follow instructions without supervisor being present. Continues high quality work when supervisor is absent.
· Complete all job responsibilities.
· Stay on schedule with meal and hour breaks.
· Update supervisor with information about shift.
· Maintains a safe and healthy work environment.
· Leadership: Role model and mentor for staff as indicated by:
· Takes initiative to implement good practice and meet licensing and accreditation standards.
· Interacts professionally and cooperatively with other parts of the agency (i.e. Human Resources, Finance, etc.)
· Completes assignments in a timely and accurate manner.
· Have the ability to work an online platform to access the events calendar.
· Basic knowledge to run, start, setup a/v needs in event rooms (i.e. zoom, teams PowerPoint etc.).
· Is willing to take on additional responsibility in a positive manner.
· Complete training necessary to perform position consistent with program and agency staff development plans as indicated by:
· Identifies training appropriate to this position.
· Takes responsibility for scheduling and attending appropriate training.
· Upholds the mission and values of The Methodist Home.
Education and/or Work Experience Requirements:
· Minimum of a High School diploma.
· Demonstrated experience in catering and hospitality.
· Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
· Must possess the ability to identify problems, evaluate options and implement solutions.
· Ability to meet and handle the public with poise and tact.
· Pleasant telephone voice.
· Ability to appropriately handle confidential information.
· Valid Georgia Drivers License.
· The ability to communicate information and ideas in speaking so others will understand.
· The ability to apply general rules to specific problems to produce answers that make sense.
· Ability to understand and consistently implement policies and procedures of the Agency.
· Ability to interact and work cooperatively and effectively with other personnel and residents.
· Ability to show sensitivity and responsiveness to cultural difference in the service population.
Essential Physical Requirements:
· Duties are performed in a variety of environments ranging from highly stressful to calm and leisurely.
· Duties include the need for physical dexterity including fine motor skills, rotating of wrists and/or arms.
· Duties include pushing, pulling, lifting, and carrying, stooping, bending and/or prolonged standing.
· Duties include the ability to lift/push/pull up to 25 pounds (occasionally up to 50 pounds).
· Duties may also be performed both indoors and outdoors.
· The ability to see details at close range (within a few feet of the observer).
· The ability to see details at a distance.
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Preferred)
Experience:
- Catering: 1 year (Preferred)
Work Location: In person
