Top 81 Guest service agent Jobs in Madeira Beach Fl

Guest Service Agent
Hilton St. Petersburg Carillon Park —Saint Petersburg, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent
Hersha Hospitality Management, LP —Saint Petersburg, FL
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent
Postcard Inn on the Beach —Saint Petersburg, FL
- Weekends as needed
- Research
- Hotel
- Negotiation
- Free parking
- 401(k)
Quick Apply
Front Desk Agent
Sandpearl Resort —Clearwater, FL
- $16 an hour
- Full-time
- High school diploma or GED
- Criminal background check
- Organizational skills
- Free parking
- Disability insurance
Quick Apply
Front Desk Agent
The Don CeSar —Saint Pete Beach, FL
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
1d
Front Desk Agent
AC Hotel By Marriott Downtown St. Petersburg —Saint Petersburg, FL
- $15 - $17 an hour
- 8 hour shift
- Hospitality
- Customer service
- Hotel
- Free parking
- Paid holidays
Quick Apply
Front Desk Agent
Courtyard St. Petersburg —Saint Petersburg, FL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
2d
Hotel Front Desk Agent
Holiday Inn Express & Suites St. Petersburg —Saint Petersburg, FL
- Weekends as needed
- Hotel
- Typing
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Front Desk Agent
Provident Oceana Beachfront Suites —Treasure Island, FL
- $15 - $16 an hour
- Part-time
- In-person
- Entry level
- Resort
- Paid jury duty
- Health insurance
Guest Service Agent
Hilton —Tampa, FL
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Front Desk Agent
Courtyard St. Pete —Saint Petersburg, FL
- Part-time
- Hotel
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
Crestview Management, LLC —Saint Pete Beach, FL
- Weekends as needed
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Moxy St.Pete —Saint Petersburg, FL
- Full-time
- Hotel
- High school diploma or GED
- Accounting
Quick Apply
Front Desk Agent
Marriott International, Inc —Saint Petersburg, FL
- Full-time
- Hotel
- High school diploma or GED
- Front desk
Front Desk- Resort Hospitality Specialist
Capital Vacations —Treasure Island, FL
- $17 an hour
- In-person
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Reservations Agent
The Don CeSar —Saint Pete Beach, FL
- Weekends as needed
- Background check
- Customer service
- Pass drug screening
- Health insurance
- Dental insurance
7d
Front Desk Agent
Legacy Vacation Club LLC —Indian Shores, FL
- $15 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Entry level
Quick Apply
12h
Front Desk Agent
Courtyard by Marriott —Clearwater, FL
- Ability to walk for extended periods
- Computer literacy
- Writing skills
Quick Apply
1d
Guest Service Agent- Part Time
Country Inn and Suites —Tampa, FL
- $14 - $16 an hour
- Part-time
- Customer service
- Hotel
- US work authorization
- Employee discount
Quick Apply
Guest Services Agent - Front Desk Operations
Courtyard by Marriott —Clearwater, FL
- $17 an hour
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Hotel
Quick Apply

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guest service agent jobs near madeira beach fl

Guest Service Agent

Hilton St. Petersburg Carillon Park -
Saint Petersburg, FL

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Job Details

Full-time

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Financial audits
Safety data sheets (SDS)
Hotel and accommodations payment processing
Serving clients
Phone reception
Phone communication
Payment processing
Greeting customers
Customer satisfaction tracking
Hotel and accommodations guest luggage handling
Answering guest questions
High school diploma or GED
Hotel room assignment management
Making change
Financial record maintenance
Property management systems (PMS)
Handling customer service requests
Safety equipment
Telephone systems
Hotel and accommodations guest complaints handling
Safety standard operating procedures
Bookkeeping
Entry level

Full Job Description

Overview:

Opportunity: Guest Service Agent

Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.

Your Growth Path

Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager

Your Focus

Immediately greet guests and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish methods of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or the PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.

Your Background and Skill

High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.

HHM Hotels Benefits and Perks

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource.
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment and Context

Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us :

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

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