Top 15 General and operations managers Jobs in Madison, Wi

Operations Manager
WINDSOR ATHLETIC CLUB —Windsor, WI
- $45,000 - $55,000 a year
- Weekends as needed
- CPR Certification
- Inventory management
- Ability to walk for extended periods
- Health insurance
- Dental insurance
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10d
Production Supervisor, Recycling Operations, Madison, WI
Capstone Logistics LLC —Madison, WI
- $60,000 - $70,000 a year
- Urgently hiring
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid time off
- Opportunities for advancement
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Operations Manager
Spare Time Entertainment —Madison, WI
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
9d
Operations Manager
SustainableHR —Verona, WI
- $75,000 - $100,000 a year
- Hybrid work
- 5 years
- Office
- Recruiting
Quick Apply
Rental Branch Operations Manager
Fabick Cat —McFarland, WI
- Microsoft Excel
- Microsoft Outlook
- Writing skills
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Retail Manager - Operations
Bass Pro Shops —Sun Prairie, WI
- Full-time
- Word processing
- Merchandising
- Mid-level
- Health savings account
- Paid holidays
General Manager, Director of Operations
Chick-fil-A —Madison, WI
- Overtime
- Sales
- High school diploma or GED
- Quick service & fast food restaurant
- Paid training
- Health insurance
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Trail Manager, Operations Specialist I (NCS) - Baltimore City Recreation and Parks
City of Baltimore, MD —Madison, WI
- $61,163 - $97,712 a year
- Full-time
- Background check
- Management
- Local
- AD&D insurance
- Health insurance
Operations Manager
Camping World —DeForest, WI
- $20,000 - $40,000 a year
- Full-time
- Sales
- Dealership
- Basic math
- Paid parental leave
- Health insurance
Quick Apply
7d
General Manager of Sales & Operations
Serendipity Labs —Madison, WI
- $75,000 - $85,000 a year
- Full-time
- Microsoft Outlook
- Recruiting
- Organizational skills
Quick Apply

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general and operations managers jobs near madison, wi

Operations Manager

WINDSOR ATHLETIC CLUB
Windsor, WI

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Job Details

Full-time
$45,000 - $55,000 a year
10 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Retirement plan

Qualifications

CPR Certification
Customer communication
Staff supervision
Teamwork
Team supervision
Team development
First Aid Certification
Productivity software
Associate's degree
General management
First aid and CPR

Full Job Description

Operations Manager

Position Summary

The Operations Manager is responsible for overseeing the daily operations of Windsor Athletic Club, ensuring exceptional member experiences, efficient facility operations, and outstanding customer service. This leadership position supervises, housekeeping, facility presentation, and operational staff while working closely with department directors to maintain a clean, safe, and welcoming environment.

The Operations Manager serves as the primary leader during assigned shifts and is responsible for ensuring club policies, procedures, and service standards are consistently upheld.

Reports To

General Manager

Supervises

Housekeeping Staff
Facility Attendants
Building Supervisors

Essential Duties & Responsibilities

Daily Club Operations

Oversee the daily operation of the facility during assigned shifts.
Ensure the club is clean, organized, and operating efficiently at all times.
Conduct daily facility walkthroughs to identify operational or maintenance concerns.
Maintain high standards for cleanliness, safety, and member satisfaction.
Ensure all departments are prepared for daily programming and events.

Member Experience

Deliver exceptional customer service to members and guests.
Respond promptly and professionally to member questions, concerns, and complaints.
Build positive relationships with members to promote retention and satisfaction.
Assist with member check-ins and front desk operations during peak times.

Staff Leadership

Recruit, hire, train, coach, and supervise operational staff.
Prepare and manage employee schedules.
Conduct performance evaluations and ongoing coaching.
Hold staff accountable for attendance, appearance, and customer service standards.
Foster a positive, team-oriented work environment.

Facility Management

Coordinate with maintenance personnel on repairs and preventative maintenance.
Ensure all equipment and building systems are functioning properly.
Monitor inventory of operational supplies and place orders as needed.
Ensure compliance with health, safety, and cleanliness standards.

Safety & Risk Management

Enforce club policies and procedures.
Respond to emergencies and complete incident reports.
Ensure staff maintain CPR/AED and First Aid certifications where required.
Conduct regular safety inspections throughout the facility.

Administrative Responsibilities

Assist with budgeting and expense management.
Maintain operational reports and daily logs.
Monitor labor costs and staffing levels.
Support payroll approval and scheduling accuracy.
Assist with developing and updating operational policies and procedures.

Collaboration

Work closely with the Director of Fitness, Director of Sports & Recreation, Membership Director, Aquatics staff, and General Manager.
Coordinate special events, facility rentals, and member programs.
Support marketing initiatives and promotional events.

Qualifications

Associate's or Bachelor's degree in Business Management, Recreation, Hospitality, Sports Management, or related field preferred.
Minimum 1 years of management or supervisory experience.
Excellent leadership and communication skills.
Strong organizational and problem-solving abilities.
Ability to multitask in a fast-paced environment.
Proficiency with Microsoft Office and club management software.
CPR/AED and First Aid certification (or ability to obtain).

Preferred Experience

Health club or fitness center operations
Customer service management
Staff scheduling and supervision
Facility operations and maintenance coordination
Budget management
Event coordination

Physical Requirements

Ability to stand and walk for extended periods.
Ability to lift up to 50 pounds.
Ability to respond quickly to emergencies.
Ability to work evenings, weekends, and holidays as business needs require.

Core Competencies

Leadership
Accountability
Customer Service Excellence
Communication
Organization
Team Development
Problem Solving
Time Management
Decision Making
Adaptability

Work Schedule

This is a full-time exempt leadership position. The schedule includes mornings, evenings, weekends, and holidays as needed to support club operations.

Mission

The Operations Manager is responsible for ensuring Windsor Athletic Club delivers a safe, clean, welcoming, and exceptional experience for every member and guest. Through effective leadership, operational excellence, and outstanding customer service, this position plays a vital role in supporting the club's mission of providing the premier health, fitness, and recreation experience in the community.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

general and operations managers jobs in madison, wi

Operations Manager

Production Supervisor, Recycling Operations, Madison, WI

Operations Manager

Operations Manager

Rental Branch Operations Manager

Retail Manager - Operations

General Manager, Director of Operations

Trail Manager, Operations Specialist I (NCS) - Baltimore City Recreation and Parks

Operations Manager

General Manager of Sales & Operations

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