Top 466 Guest service manager Jobs in Madison, Wi

Shift Manager (Auntie Anne's West Town Mall - Madison, WI)
Auntie Anne's/Cinnabon/Jamba Juice/Carvel —Madison, WI
- $16 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Basic math
- Health insurance
- Employee discount
9d
Concierge
Hovde Properties —Madison, WI
- $20 - $23 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- English
- Free parking
- Health savings account
Quick Apply
Shift Manager (Auntie Annes East Town Mall - Madison, WI
Auntie Anne's/Cinnabon/Jamba Juice/Carvel —Madison, WI
- $16 an hour
- Weekends as needed
- 18 years or older
- Computer literacy
- Basic math
- Health insurance
- Employee discount
Brand Sales Ambassador
Basecamp Fitness —Madison, WI
- $15 an hour
- Part-time
- High school diploma or GED
- POS
- Computer skills
- Paid training
- Employee discount
Quick Apply
Part-Time Weekend Athletic Club Manager
WINDSOR ATHLETIC CLUB —Windsor, WI
- $18 - $22 an hour
- Part-time
- CPR Certification
- Writing skills
- BLS Certification
- Employee discount
- Opportunities for advancement
Quick Apply
7d
Restaurant and Operations Manager
Dave & Buster's —Madison, WI
- $55,311 - $65,072 a year
- Weekends as needed
- Mid-level
- Recruiting
- Leadership
- Disability insurance
- Dental insurance
General Manager
Red Sushi —Madison, WI
- $75,000 - $85,000 a year
- Full-time
- Sales
- 3 years
- Recruiting
- Health insurance
- Dental insurance
Quick Apply
Front of house & beverage manager
Red Sushi —Madison, WI
- $55,000 - $65,000 a year
- Full-time
- Bar
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Manager(Current,or,previous,Culver's,management,Experience,required)
Culver's —Cross Plains, WI
- Part-time
- No education required
- Mid-level
- In-person
- Paid training
- Health insurance
Quick Apply
Crew + Shift Manager
Jersey Mike's Subs —Fitchburg, WI
- $19.58 - $20.58 an hour
- Part-time
- Customer service
- Mid-level
- Cash register
- Paid training
- Health insurance
Quick Apply
4d
Food Cart and Catering Manager
Soho Gourmet Cuisines —Madison, WI
- $20 - $35 an hour
- Temporary
- Customer service
- Cooking
- Mid-level
- Employee discount
- Flexible schedule
Quick Apply
Banquet Supervisor
Hilton Madison Monona Terrace —Madison, WI
- $19 an hour
- Weekends as needed
- English
- Mid-level
- Hotel
- Free parking
- Health insurance
Quick Apply
Restaurant General Manager
Border Foods LLC —Fitchburg, WI
- $50,000 - $100,000 a year
- Part-time
- 18 years or older
- ServSafe
- Mid-level
- Paid holidays
- Health insurance
Part-Time Receptionist and Office Manager
WestPoint Financial Group —Madison, WI
- $21 - $25 an hour
- Part-time
- Office
- Administrative experience
- High school diploma or GED
Quick Apply
Hotel Front Desk Night Manager
Holiday Inn Express & Suites Madison Central —Madison, WI
- $18 - $20 an hour
- Part-time
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Executive Team Leader Service & Engagement (Assistant Manager Front End)- Fitchburg, WI
Target —Fitchburg, WI
- $64,000 - $128,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Analysis skills
- Paid holidays
- Disability insurance
Operations Manager
Spare Time Entertainment —Madison, WI
- Weekends as needed
- Computer literacy
- Mid-level
- High school diploma or GED
Quick Apply
10d
Leasing Associate
RPM Living —Madison, WI
- Temporary
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Guest Service Representative (Front Desk Agent) - ECHO Madison
J&P Hospitality Management, LLC —Madison, WI
- $13 - $15 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Hotel General Manager
Madison East DoubleTree by Hilton —Madison, WI
- Full-time
- 5 years
- Hotel
- Senior level
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for guest service manager in madison, wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service manager jobs near madison, wi

Shift Manager (Auntie Anne's West Town Mall - Madison, WI)

Auntie Anne's/Cinnabon/Jamba Juice/Carvel
Madison, WI

Apply Now

Job Details

Full-time
$16 an hour
9 days ago

Benefits

Health insurance
Employee discount
Life insurance

Qualifications

Food and beverage product quality management
Food quality maintenance
Kitchen health and safety standards
Food service closing procedures
Guest relations
Food service health code compliance
Food service opening procedures
Computer literacy
Operational management
Store closing procedures
Coaching
Basic math
Handling customer inquiries
Store opening procedures
Processing cash transactions
Shift management
Mid-level
Incident Escalation
High school diploma or GED
Taste testing for quality control
Team development
Kitchen ovens
Supervising experience
Sensory evaluation
Leading team collaboration initiatives
Computer skills
Managing food service teams
POS systems
Escalation handling
Team motivation (leadership skill)

Full Job Description

Lead the Roll — Become an Auntie Anne’s Shift Manager!

Our Mission:
To create moments of joy through freshly baked pretzels and exceptional guest experiences.

Your Mission:
Bring that mission to life—every single shift.

Since day one, Auntie Anne’s has been known for golden brown pretzels, fresh flavors, and that unmistakable aroma that turns everyday moments into something special. Now we’re growing our team and inviting motivated, people-first leaders to step into a Shift Manager role.

If you’re ready to blend leadership with positivity and pride, this is your moment.

As a Shift Manager, you’re more than a supervisor—you’re the heartbeat of the store. When the General Manager or Assistant Manager is away, you keep operations running smoothly, the team energized, and guests leaving happy (and satisfied!).

What You’ll Do:

Lead the team and serve as the go-to leader during your shift
Maintain high standards for product quality, service, cleanliness, and food safety
Motivate and coach team members to deliver excellent guest experiences
Handle challenges confidently—from team needs to guest concerns
Know when to escalate issues to store leadership

Perks You’ll Love:

Key holder opportunities with open/close responsibilities
Flexible scheduling with 20–40 hours per week
Free on-duty shift meals + employee discounts on Auntie Anne’s favorites
Training and development opportunities to support career growth
Free uniforms
Eligible benefits may include: health insurance, life insurance, and 401(k)

What We’re Looking For:

Must be 18 years or older
3–6 months of first-line supervisory experience preferred
Flexible availability (weeknights, weekends, and holidays)
TB clearance required (if applicable by location)
0–1 year of food service or retail experience
Ability to stand, bend, scoop, and stay active throughout your shift
Comfortable working in warm and cold environments (ovens, prep areas, walk-ins)
Basic math and computer skills (Microsoft, POS systems)
Ability to taste-test products for quality
Cash handling and customer service experience a plus
Food handler certification (current or obtained within 30 days)
High school diploma or equivalent experience
Comfortable using smartphones, tablets, and POS technology
General knowledge of food service or pretzel operations is a bonus

Ready to Lead with Flavor?

Join the Auntie Anne’s team and roll your passion, leadership, and future into one great opportunity.

Apply today and help us serve joy—one pretzel at a time!

Apply Now

Refine Your Search

guest service manager jobs in madison, wi

Shift Manager (Auntie Anne's West Town Mall - Madison, WI)

Concierge

Shift Manager (Auntie Annes East Town Mall - Madison, WI

Brand Sales Ambassador

Part-Time Weekend Athletic Club Manager

Restaurant and Operations Manager

General Manager

Front of house & beverage manager

Manager(Current,or,previous,Culver's,management,Experience,required)

Crew + Shift Manager

Food Cart and Catering Manager

Banquet Supervisor

Restaurant General Manager

Part-Time Receptionist and Office Manager

Hotel Front Desk Night Manager

Executive Team Leader Service & Engagement (Assistant Manager Front End)- Fitchburg, WI

Operations Manager

Leasing Associate

Guest Service Representative (Front Desk Agent) - ECHO Madison

Hotel General Manager

I want to receive the latest job alert for guest service manager in madison, wi

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected