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Job category:
Academic Staff
Employment type:
Regular
Job profile:
Bus Systems Analyst III (Inst)
Job summary:
Common: Makes final determinations on systems requirements and technology selection and performs complex data analysis to ensure data management objectives are met. Provides guidance to lower level staff and serves as a subject matter expert to leadership.
Unique: The Workday Enterprise Solutions Team (WEST) is responsible for the administration and optimization of Workday and related systems (including, but not limited to, Adaptive Planning, Jaggaer / ShopUW+, Huron Research Suite) for Finance, Human Resources, and Research Administration across the Universities of Wisconsin System, while focusing on people, processes, and technology. This team concentrates on continuous improvement, system maintenance, projects, release enhancements, support, and strategic integration of the Workday ERP and related systems to achieve business objectives.
The Campus Partnership Business Analyst provides advanced embedded support to assigned units, taking direction from both WEST leadership and their assigned business units. They serve as a liaison for their units, leading process improvement projects, supporting business needs, and ensuring alignment with WEST and unit priorities.
In addition to these core responsibilities, this role has a strong focus on data, reporting, and analytics. The Business Analyst leads complex data analysis efforts, resolves reporting challenges, and provides strategic guidance on the selection and use of reporting tools such as Workday Reporting, Tableau dashboards, and other analytics solutions. This role requires experience working with ERP data, as well as the ability to translate data into actionable insights that drive decision-making.
The Business Analyst collaborates across functions to design and implement sustainable solutions, while also providing support to other members of the team. The Business Analyst builds strong relationships, demonstrates an understanding of business and enterprise application operations, and delivers hands-on support for process improvements and problem-solving. Analysts collaborate within the team and across functions to ensure sustainable, cross-functional solutions.
The ideal candidate has strong analytical, technical, and communication skills; advanced critical thinking and problem-solving abilities; and experience working independently and collaboratively. They bring expertise in data analysis, reporting strategy, and ERP systems, along with experience supporting organizational change or process improvement initiatives. The Business Analyst plays an important part in supporting the ongoing effectiveness of the WEST team and the assigned unit
Key Responsibilities:
This position involves the following duties:
- Build and sustain strong relationships with business leaders, process owners, and end users in a matrixed environment to ensure alignment between unit needs and system capabilities.
- Develop a deep understanding of business processes, workflows, and challenges across assigned functional areas.
- Perform complex data analysis to identify trends, issues, and opportunities, and translate findings into actionable recommendations.
- Troubleshoot and resolve reporting issues, ensuring data accuracy, integrity, and consistency across systems and outputs.
- Provide strategic guidance on reporting solutions, including selecting and designing tools such as Workday reports, Tableau dashboards, or other platforms to best meet business needs.
- Translate complex business requirements into clear functional specifications for system configuration and development.
- Partner with WEST teams and vendors to design, implement, test, and deploy enhancements.
- Lead change management efforts, including impact assessment, communication strategies, and end-user training.
- Facilitate workshops, requirement-gathering sessions, and user acceptance testing (UAT) to ensure solutions meet business expectations.
- Monitor business process performance and adoption, proactively identifying and driving opportunities for improvement.
- Collaborate with cross-functional teams to deliver sustainable, campus-wide solutions.
To be successful in this position, you will need to intentionally collaborate with peers across WEST and work to actively foster a respectful, inclusive and safe team environment.
Schedule will be determined with the selected finalist upon hire. Primary schedule will be during business hours on Monday through Friday, beginning no later than 9:00AM CST and ending no earlier than 3:00PM CST, with an on-call or weekend rotation as required by the department.
*Note* The official job responsibilities that are listed below will be assigned to any candidate that is hired into the Business Systems Analyst III (Inst) title. To see the responsibilities that will be assigned to any candidate hired into the Business Systems Analyst II title, please see the standard job description here: https://hr.wisc.edu/standard-job-descriptions/?q=IT013
Key job responsibilities:
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Makes recommendations in the selection of technology solutions to align with business strategies
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Provides guidance to lower level staff in the design, development, and implementation of data reporting and business intelligence systems
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Provides advanced procedural and technical guidance to unit staff regarding technology usage and management
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Develops and assesses opportunities for new unit staff training opportunities
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Serves as a subject matter expert to institutional and unit leadership on critical technology issues
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Provides direction for the mapping of business processes using advanced process-mapping methodologies
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Serves as a project lead for lower level IT staff providing guidance on specific project goals, outcomes, and technological components
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Designs, develops, and implements complex data reporting and business intelligence systems
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Performs complex data analyses and reporting
Department:
Workday and Enterprise Solutions Team (WEST)
Compensation:
Well qualified applicants offered the Business Systems Analyst III (Inst) position can expect to earn between $104,726 - $126,866. candidates offered the Business Systems Analyst II position can expect to earn between $95,219 - $115,352. Final salary and title will be determined at hire and based on experience and qualifications.
In addition to salary, this position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund. For a summary of benefits, please see: https://www.wisconsin.edu/ohrwd/benefits/download/fasl.
Standard job descriptions:
This recruitment will be conducted at both the Business Systems II and Business Systems III (Inst) titles. Final title will be determined based on applicants experience, knowledge, skills & abilities.
Business Systems Analyst II Standard Job Description: https://hr.wisc.edu/standard-job-descriptions/?q=IT013
Business Systems Analyst III (Inst) Standard Job Description: https://hr.wisc.edu/standard-job-descriptions/?q=IT164
Required qualifications:
- Demonstrated experience analyzing complex business processes, requirements gathering, and developing business solutions
- Ability to perform complex data analysis
- Experience working with ERP data (e.g., Workday), including understanding data models, relationships, and table structures.
- Demonstrated ability to troubleshoot reporting issues and ensure data accuracy and integrity across systems.
- Attention to detail with the ability to synthesize data and information into presentations and materials
- Strong communication skills (written and verbal) to interact effectively with stakeholders at all levels.
- Knowledge of methods to analyze business needs and recommend relevant solutions including policy, process, or system improvements.
Preferred qualifications:
- 5+ years experience as a Business Analyst with progressively increasing responsibilities, or 3+ years experience supporting Workday as a Business Analyst
- Proven experience leading process improvement projects or initiatives in higher education, government, or other complex organizations.
- Experience developing or supporting data visualization and reporting solutions (e.g., Workday Reporting, Tableau, or similar tools).
- Proven ability to recommend and implement reporting strategies or tools to support business decision-making
- Advanced knowledge of business processes and enterprise system implementations (preferably Workday).
- Demonstrated ability to act as a strategic liaison between technical and business teams, advocating for unit needs.
- Strong project management skills, with the ability to guide initiatives from analysis through implementation.
- Experience mentoring or coaching junior analysts or team members.
- Ability to engage with senior stakeholders to influence decision-making and drive sustainable, cross-functional solutions.
How to apply:
To apply for this position, please click on the "I am a current employee" button or "I am not a current employee" button under Apply Now. Please upload documents that includes your resume and responses to the prompts below.
Provide specific examples of:
1. How will your experience help you to build strong relationships that will result in successful partnerships across campus business leaders?
2. Provide us with the philosophy that guides your approach to gathering and utilizing data to inform decisions.
3. Tell us about a time you had to translate and interpret complex business requirements into a usable format for the use of system configuration or development.
Your responses to the prompts will help us better understand your motivation, interests, and potential success in the role.
If you have any questions about the application process, please contact Daniel McCusky at [email protected].
References will be requested of final candidates. All applicants will be notified after the search is complete and a candidate has been selected.
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. UW-Madison is not an E-Verify employer, and therefore, is not eligible to employee F1 STEM OPT Extension participants.
Contact information:
Daniel McCusky, HR Generalist
[email protected]
Institutional statement on diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
