Top 3 Content writer Jobs in Madison, Al

Senior Content Writer
Octave Intelligence —Madison, AL
- Remote
- 5 years
- Bachelor's degree
- Continuous improvement

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Senior Content Writer

Octave Intelligence
Madison, AL

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Job Details

Qualifications

Document change management
Cross-functional collaboration
Project stakeholder communication
Cross-functional communication

Full Job Description

Job Location (Short): Madison, Alabama-USA

Workplace Type: Remote

Req Id: 3071

Responsibilities

Octave is hiring a Senior Content Writer to support the North American Public Safety Regional Development and Integration team. In this role, you’ll help turn complex integration work into clear, consistent documentation for public safety customers and internal teams—supporting call-taking, dispatch (CAD), records management (RMS), mobile operations, and analytics. You’ll collaborate closely with Solution Architects and other subject matter experts (who own the technical decisions and source material) and take ownership of how the content is organized, written, and presented to meet Octave standards and templates. If you enjoy bringing clarity to cross-functional work, driving reviews to completion, and delivering polished, customer-ready content, this role is a great fit.

Key Responsibilities:

Own, produce, edit, and maintain content for North American Public Safety regional product and site-specific deliveries, including CAD and RMS integrations. Solution Architects own the technical deliverables; this role ensures those deliverables are presented in clear, consistent, and reusable formats.

Partner with Solution Architects and cross-functional stakeholders to plan, draft, edit, and finalize integration content; drive reviews to closure and confirm readiness for publication

Manage and apply documentation standards, templates, and style guidance; ensure consistent structure, terminology, and formatting across CAD/RMS integration deliverables

Coordinate multiple projects, deliverables, and deadlines with minimal supervision; communicate status, risks, and dependencies and keep stakeholders aligned

Integration overviews and summaries (what’s included, who it impacts, and key assumptions)

Implementation and configuration guides written for agency IT, project teams, and partners

Installation or deployment checklists and readiness materials

Administration and maintenance guides for regional and agency-specific setups

Release notes and change summaries tailored for public safety stakeholders

Enablement materials that explain integration value, scope, and differentiators for internal teams

Proposal and response content that packages approved integration information in standard formats

Education / Qualifications

Work independently to solve diverse content and documentation problems, applying sound judgment and established standards; seek input at key milestones

Build effective working relationships across functions; coordinate review cycles, manage feedback, and maintain versioned deliverables through planned release milestones

Translate complex input from Solution Architects and SMEs into clear, audience-appropriate content; demonstrate strong attention to detail to ensure deliverables are complete, easy to follow, and consistent in voice and structure

Preferred Qualifications:

Bachelor’s degree in Technical Communication, Professional Writing, English, or a related field (or equivalent practical experience)

5+ years of professional writing experience, including technical/software content

Excellent interpersonal, verbal, and written communication skills, including the ability to influence review outcomes and align stakeholders

Experience supporting software or systems integrations through documentation—editing and packaging SME-authored content into customer-ready deliverables

Demonstrated ability to improve documentation quality through reusable templates, peer review, and iterative process improvements

Public Safety knowledge/background is highly valued

#LI-Remote

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Recruitment Fraud Alert

Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at [email protected]

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