Top 34 Front desk manager Jobs in Madison, Al

Front Desk Supervisor
Marriott Hotel - Huntsville —Huntsville, AL
- Sales
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Front Desk Coordinator
The Covery —Huntsville, AL
- $18 - $22 an hour
- Full-time
- Hospitality
- Clinic experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
5h
Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Huntsville, AL
- $13 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Decatur, AL
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
23h
Patient Registration Coordinator
Behavioral Health Group —Huntsville, AL
- $15 - $17 an hour
- No nights
- Addiction Medicine
- Computer literacy
- Basic math
- Paid holidays
- Relocation assistance
Quick Apply
Guest Service Representative
J&P Hospitality Management, LLC —Madison, AL
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Associate
Residence Inn Hunstville —Huntsville, AL
- Weekends as needed
- Sales
- Computer literacy
- English
Quick Apply
Radiology Patient Coordinator - full-time
Outpatient Diagnostic Center of Alabama - Madison, Athens, Decatur and Huntsville —Huntsville, AL
- Full-time
- Inventory management
- Mid-level
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
9d
Customer Service Representative/Admin
Rogers Group, Inc. —Tanner, AL
- From $21 an hour
- Overtime
- High school diploma or GED
- Organizational skills
- Entry level
- Health savings account
- AD&D insurance
12d
Guest Services Representative - Hotel/Hospitality
Waterwalk Hospitality —Huntsville, AL
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
AGM Marriott
Marriott Hotel - Huntsville —Huntsville, AL
- Weekends as needed
- Mid-level
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Badge Checker
Phoenix —Huntsville, AL
- 8 hour shift
- Background check
- Clean driving record
- Writing skills
Quick Apply
1d
Guest Services Representative / Night Audit 3rd Shift - Hotel/Hospitality
Waterwalk Hospitality —Huntsville, AL
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Operations Manager
YEDLA LLC —Huntsville, AL
- Full-time
- Sales
- Mid-level
- Hotel
Quick Apply
Badge Checker/Floater
Phoenix —Huntsville, AL
- 8 hour shift
- Background check
- Clean driving record
- Writing skills
Quick Apply
1d
Front Desk Agent 1st Shift
Super 8 by Wyndham Athens, AL —Athens, AL
- From $12 an hour
- Full-time
- Hospitality
- Customer service
- Hotel
- Employee discount
Quick Apply
5d
Sales Associate
Orangetheory - Franchise #0216 —Madison, AL
- $13 an hour
- Part-time
- Communication skills
- Marketing
- Entry level
Quick Apply
Front Desk Agent
Hampton Inn and Suites Decatur AL —Decatur, AL
- $12 - $14 an hour
- Part-time
- In person
- Hotel
- Computer skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
1d
Assistant General Manager
Fairfield Inn & Suites by Marriott Decatur —Decatur, AL
- From $48,000 a year
- Weekends as needed
- Sales
- Inventory management
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
9d
Night Auditor
YEDLA LLC —Huntsville, AL
- Part-time
- Hotel
- Entry level
Quick Apply

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front desk manager jobs near madison, al

Front Desk Supervisor

Marriott Hotel - Huntsville -
Huntsville, AL

Quick Apply

Job Details

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Computer operation
Customer communication
Serving clients
Computer literacy
Copy machines
English
High school diploma or GED
Fax machines
Computer skills

Full Job Description

Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we’re not about numbers…we’re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we’re constantly looking for individuals who work well together for a unified purpose. For our leadership, we’re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you’re all about, consider joining our Team.

Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Supervisor!

The Front Desk Supervisor is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. Effective supervision of assigned staff to ensure guest satisfaction, positive employee relations and achievement of overall financial results.

BENEFITS:

Competitive Salary!
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
401k with employer MATCH!
Paid PTO!
Uniforms Provided for most positions!
Team Member Hotel Discount Program!

ESSENTIAL FUNCTIONS:

Accountable for guest satisfaction by ensuring service standards are met and guests’ needs and concerns are responded to in a timely manner with a focus on service recovery when applicable.
Works side by side with staff to train and model appropriate guest service standards.
Responsible for holding staff members accountable for anticipating needs and exceeding guest expectations.
Anticipates and responds to guests in a friendly and positive manner.
Process check-ins and check-outs, verify billing, create reservations, and process special requests.
Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
Assists in achieving business revenue goals by developing and implementing creative service programs designed to increase guest satisfaction.
Assist with interviewing, hiring, coaching, and development of front office associates.
Evaluates staff performance and coaches to ensure standards are met.
Works in conjunction with manager to deliver discipline/corrective action and make termination decisions.
Motivates staff by setting goals, providing ongoing feedback, and rewarding/recognizing employees.
Ensures all required training for department employees is completed and training records are maintained.
Analyzes quality issues, identifies training needs, suggests changes and ensures implementation to improve results.
Utilizes available resources and adheres to Marriott training policies.
Promotes collaboration and positive, professional work environment.
Responsible for assisting in effective labor management through proper scheduling, monitoring, and adjusting based on business needs.
Follows proper selling techniques and ensures strategies are utilized to maximize room revenues.
Monitors room availability, follows restrictions, and all booking policies and procedures.
Drives sales and maximizes revenue by up-selling rooms and amenities.
Uses expertise to suggest and implement changes to front desk operations as needed, while maximizing revenue and occupancy.
Attends all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
Must have high attention to detail, good communication skills and leadership ability.
Must have excellent organization skills, a high degree of creativity to facilitate efficient problem solving.
Must be able to manage multiple priorities and work in an environment with frequent interruptions and tight deadlines Adheres to all Marriott Standard Operating Procedures.
Conduct routine inspections of front desk operations to maintain standards per Marriott, local, state and federal regulations.
Ensures a clean and safe work environment, and follows all Hotel Brand procedures for guest/employee incidents.

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:

Must have one (1) or more years’ prior guest service experience, preferably in hospitality.
Must have basic computer knowledge and excellent written and verbal skills needed.
Must have excellent communication and organizational skills.
Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments.
Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
Must have the ability to apply commonsense understanding to carry out instructions given.
Must have the ability to comply in standardized situations with only occasional or no variables.
Must have the ability to work flexible shifts
Must have excellent customer service skills.
Must be able to work without constant supervision.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
Must be capable of effectively using close vision, distance vision, and color vision.
Able to operate in mentally and physically stressful situations

QUALIFICATION STANDARDS:

High school diploma or equivalent required some college or college degree preferred.
A minimum of one (1) year related experience in hotels or customer service preferred
Must be able to work in team environment

EEO Employer

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Refine Your Search

front desk manager jobs in madison, al

Front Desk Supervisor

Front Desk Coordinator

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Patient Service/Front Desk Coordinator

Patient Registration Coordinator

Guest Service Representative

Front Desk Associate

Radiology Patient Coordinator - full-time

Customer Service Representative/Admin

Guest Services Representative - Hotel/Hospitality

AGM Marriott

Badge Checker

Guest Services Representative / Night Audit 3rd Shift - Hotel/Hospitality

Operations Manager

Badge Checker/Floater

Front Desk Agent 1st Shift

Sales Associate

Front Desk Agent

Assistant General Manager

Night Auditor

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