Top 2 Java rdbms consultant Jobs in Madison, Al

Software Consultant
Octave Intelligence —Madison, AL
- Holidays
- Remote
- Computer Science
- 5 years
- Windows
- Health insurance
- Dental insurance
4d
Lead Engineering Senior Manager - PxE Consulting
Deloitte —Huntsville, AL
- $130,900 - $268,700 a year
- Full-time
- Azure
- Computer Science
- 5 years

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Software Consultant

Octave Intelligence
Madison, AL

Apply Now

Job Details

4 days ago

Benefits

Health insurance
Dental insurance
Vision insurance
401(k) matching

Qualifications

Test Automation Development (Quality assurance practices)
Linux support
Software deployment
Incident report management
Test-driven development
Windows
System deployment
SaaS
Linux administration
Database software proficiency

Full Job Description

Job Location (Short): Madison, Alabama-USA

Workplace Type: Remote

Req Id: 3181

Responsibilities

Provide our customers with world-class support when they experience issues with our products.
Ability to work with empathy and sense of urgency to deliver solutions to meet customer needs.
Support is available 24x7x365,(3rd shift US ). which involves working in shifts and on-call rotations on weekends and holidays.
Proactively manage a queue of support cases.
Identify, troubleshoot, and quickly resolve technical issues via Teams, e-mail, and phone
Maintain a high level of professionalism with customers and work to establish yourself as a trusted advisor to our customer base.
Document all customer interactions, including details of reported issues, inquiries, actions taken, and next steps.
Devise, design, and validate potential solutions for customers.
Collaborate cross-functionally with professional services, customer success, product management, R&D and other departments to achieve elegant solutions.
Provide recommendations for continual improvement.
Work alongside other engineers on the team to elevate each other’s skills.
Escalate urgent issues to appropriate internal teams.
Creation of new and maintenance of knowledgebase articles to further customer enablement.
Configuration and script review for reported issues to identify and recommend resolutions.
Contribute updating relevant procedures and processes.

Education / Qualifications

5 years’ experience working within a support role.
Preferably on global teams and within a product support team.
Bachelor’s degree in computer science, software engineering, or related field.
5+ years of direct experience in lieu of degree considered.
Linux and Windows system administration.
Python/Jython scripting.
Familiarity with basic Database Administration (preferred MySQL or MSSQL knowledge.
Familiarity with Java.
Experience with test-driven development and automated testing frameworks.
Ability to prioritize and deliver on multiple competing priorities with little supervision.
Cloud deployment and troubleshooting for Cloud hosted SaaS deployments.
Methodical technical troubleshooting skills.
Must have attention to detail: demonstrate outstanding organizational skills, maintaining accurate incident documentation, strong ability to follow through on issues until resolution
Have a strong passion for success and a positive attitude
A team player

Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and geographic region & may vary from the amount above. This range does not represent additional compensation benefits (such as sales commissions, short- and long-term incentive packages, 401K match, medical, dental or vision insurance).

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

Recruitment Fraud Alert

Octave posts all official job opportunities on either https://careers.octave.com/ or https://www.octave.com/about/careers and communicates only from email addresses ending in @octave.com. We never request payment or personal banking information during recruitment. No offers will ever be extended without a proper interview via Teams or in person, never done over email alone. If you suspect fraud, it probably is, and contact us at [email protected]

Apply Now

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java rdbms consultant jobs in madison, al

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Lead Engineering Senior Manager - PxE Consulting