Top 96 Member service representative Jobs in Madison, Oh

Patient Access Representative Gastroenterology- Concord
University Hospitals —Concord, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
6d
Patient Access Representative - Geauga Medical Center
University Hospitals —Chardon, OH
- $15.00 - $23.14 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Organizational skills
6d
Customer Service Representative
TT Electronics plc —Perry, OH
- Full-time
- Word processing
- ERP systems
- Mid-level
Sales Consultant
Ken Ganley Kia Mentor —Mentor, OH
- $50,000 - $150,000 a year
- Weekends as needed
- CRM software
- 18 years or older
- Clean driving record
- Paid training
- Paid holidays
Quick Apply
Retail Merchandising Field Specialist
Channel Partners —Mentor, OH
- $18 an hour
- Part-time
- 18 years or older
- Customer service
- Merchandising
- Paid training
- 401(k)
6d
Outside Sales Representative
SPECTRUM —Mentor, OH
- $27,600 - $45,800 a year
- Weekends as needed
- English
- Mid-level
- Office
- Opportunities for advancement
Guest Service Representative
Ashtabula Regional Medical Center —Ashtabula, OH
- Full-time
- Hospital
- High school diploma or GED
- Communication skills
5d
Medical Services Coordinator
LifeStance Health —Mentor, OH
- From $21.75 an hour
- Full-time
- Psychiatry
- HIPAA
- Mid-level
- Paid parental leave
- AD&D insurance
Quick Apply
3d
Patient Care Coordinator
Specialty1 Partners —Mentor, OH
- $18 - $25 an hour
- Dental office
- OSHA
- High school diploma or GED
- Health savings account
- Disability insurance
Quick Apply
Customer Service Representative
Transcat, Inc. —Painesville, OH
- Mid-level
- High school diploma or GED
- US work authorization
- Employee stock purchase plan
- Health insurance
Customer Experience Representative
Process Technology —Willoughby, OH
- $26 - $30 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick Apply
Account Representative - State Farm Agent Team Member
Debbie George - State Farm Agent —Mentor, OH
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Multi-Line Representative - State Farm Agent Team Member
Debbie George - State Farm Agent —Mentor, OH
- $50,000 - $75,000 a year
- Full-time
- Office
- Organizational skills
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
Customer Service Representative
Alloy Precision Manufacturing —Mentor, OH
- $50 - $55 a year
- Mid-level
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
3d
Part-Time Patient Service Representative (Medical Receptionist)
University Hospitals Urgent Care —Ashtabula, OH
- Part-time
- Urgent Care
- HIPAA
- High school diploma or GED
- Employee assistance program
- 401(k) matching
Quick Apply
15h
Patient Service Representative (Medical Receptionist)
University Hospitals Urgent Care —Mentor, OH
- $18 an hour
- 12 hour shift
- Urgent Care
- HIPAA
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Aftermarket Sales Representative
Timbers-Kovar & Co —Mentor, OH
- From $50,000 a year
- Full-time
- Hybrid work
- Ability to sit for extended periods
- Entry level
- Commercial
- Health savings account
- Health insurance
Quick Apply
Overnight Member Services
Planet Fitness - TG3E/CM3 —Ashtabula, OH
- Part-time
- Background check
- 18 years or older
- High school diploma or GED
Store Manager - #986 - Madison, OH
Majors Management —Madison, OH
- Weekends as needed
- Inventory management
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Garrett Estes - State Farm Agent —Mentor, OH
- $40,000 - $55,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Tuition reimbursement
- Paid time off
Quick Apply

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Patient Access Representative Gastroenterology- Concord

University Hospitals -
Concord, OH

Apply Now

Job Details

$15.00 - $23.14 an hour
6 days ago

Qualifications

Patient question and concern management
High school diploma or GED
Patient data collection
Clinical confidentiality policies

Full Job Description

A Brief Overview

The Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience.

What You Will Do

Checking patients in and/or out for medical visits
Answering the phone to address patient inquiries and scheduling appointments.
Assists patients with enrolling and utilizing MyChart.
Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration
Communicating information and important details to other medical care team
May contact insurance companies regarding coverage, preapprovals, billing and other issues
Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.
Assist with completion of various types of paperwork and forms.
Effectively work EPIC workques, worklist and inbasket messages.
Schedules referrals and follow-up visits.
Accurate and timely scanning of documents into EPIC

Additional Responsibilities

Functions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.
Actively participates in UH emergency preparedness.
Maintains a clean and organized work area.
Will be cross-trained to perform other duties as assigned.
May be scheduled to work at off-sites.
Performs other duties as assigned.
Complies with all policies and standards.
For specific duties and responsibilities, refer to documentation provided by the department during orientation.
Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace.

Education

High School Equivalent / GED (Required)
Associate's Degree or progress towards degree (Preferred)
Medical Terminology (Preferred)

Work Experience

1+ years Customer Service (Required)
1+ years Customer Service in healthcare (Preferred)

Knowledge, Skills, & Abilities

Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency)
Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency)
Strong organizational skills (Required proficiency)
Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency)
Attention to detail to ensure all patient information is accurate and available (Required proficiency)
Compassion to help patients and caregivers in difficult situations (Required proficiency)
Understanding of the importance of confidentiality (Required proficiency)
Basic knowledge of electronic health records and basic medical terminology (Preferred proficiency)

Physical Demands

Standing Occasionally
Walking Occasionally
Sitting Constantly
Lifting Rarely up to 20 lbs
Carrying Rarely up to 20 lbs
Pushing Rarely up to 20 lbs
Pulling Rarely up to 20 lbs
Climbing Rarely up to 20 lbs
Balancing Rarely
Stooping Rarely
Kneeling Rarely
Crouching Rarely
Crawling Rarely
Reaching Rarely
Handling Occasionally
Grasping Occasionally
Feeling Rarely
Talking Constantly
Hearing Constantly
Repetitive Motions Frequently
Eye/Hand/Foot Coordination Frequently

Travel Requirements

Apply Now

Refine Your Search

member service representative jobs in madison, oh

Patient Access Representative Gastroenterology- Concord

Patient Access Representative - Geauga Medical Center

Customer Service Representative

Sales Consultant

Retail Merchandising Field Specialist

Outside Sales Representative

Guest Service Representative

Medical Services Coordinator

Patient Care Coordinator

Customer Service Representative

Customer Experience Representative

Account Representative - State Farm Agent Team Member

Multi-Line Representative - State Farm Agent Team Member

Customer Service Representative

Part-Time Patient Service Representative (Medical Receptionist)

Patient Service Representative (Medical Receptionist)

Aftermarket Sales Representative

Overnight Member Services

Store Manager - #986 - Madison, OH

Customer Service Representative - State Farm Agent Team Member

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