Top 3 Technical support specialist Jobs in Madison, Sd

Part-Time Digital Accessibility Specialist
Dakota State University —Madison, SD
- $23.56 an hour
- Online Application
- Microsoft Excel
- Mid-level
- University
7d

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Part-Time Digital Accessibility Specialist

Dakota State University -
Madison, SD

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Job Details

Full-time
$23.56 an hour
7 days ago

Qualifications

Customer communication
Faculty collaboration
Accessibility testing
Accessibility consulting
WCAG
Document quality checks
Document viewing software
Assistive technologies
Content review
Editing

Full Job Description

Dakota State University is seeking a temporary, part-time Digital Accessibility Specialist to support campus-wide accessibility initiatives. This position plays an important role in helping ensure that digital content is accessible to all users while supporting faculty, staff, and students in creating inclusive learning and working environments.

Key Responsibilities

Assist with training and support on digital accessibility tools, techniques, and best practices.
Review and remediate digital documents, including Word, PowerPoint, PDF, and other electronic materials, to ensure compliance with accessibility standards.
Help faculty and staff create and format accessible course materials, communications, and resources.
Conduct accessibility evaluations using approved tools such as Microsoft Accessibility Checker and other accessibility testing resources.
Support the creation of accessible multimedia content by assisting with captioning, transcripts, and other accommodations.
Manage and track accessibility requests through a digital ticketing system, ensuring timely follow-up and completion.
Provide excellent customer service while supporting accessibility-related projects and initiatives.

Required Knowledge, Skills, and Abilities

Experience supporting digital accessibility initiatives in educational, professional, or other complex digital environments.
Working knowledge of digital accessibility standards and guidelines, including WCAG 2.1 Level AA guidelines.
Ability to explain accessibility concepts to individuals with varying levels of technical expertise.
Experience reviewing and remediating digital content for accessibility, including documents, presentations, PDFs, multimedia, and web-based content.
Proficiency with Adobe Acrobat Pro or similar PDF editing tools for accessibility tagging and remediation.
Proficiency with Microsoft Office applications, including Word, PowerPoint, and Excel, with the ability to create and edit accessible documents.
Strong communication and customer service skills.
Strong organizational skills and the ability to manage multiple projects, priorities, and deadlines.
Ability to work independently while also collaborating effectively with faculty, staff, and technical stakeholders.
Experience using accessibility evaluation tools, such as screen readers, automated testing tools, accessibility checkers, and captioning platforms.

How to Apply:

DSU accepts applications through an on-line employment site. To apply, visit https://yourfuture.sdbor.edu. Please submit a cover letter, resume, and a list of at least three references.

DSU is an equal opportunity employer. All qualified applicants will receive consideration without regard to, and DSU prohibits unlawful discrimination of all legally protected classes in the offering of all educational programs and employment. Arrangements for accommodations required by disabilities can be made by emailing DSU[email protected].

E-Verify, EOE.

#hc255072

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