Top 144 Client relations manager Jobs in Madison, Tn

Client Success Manager
GeneDx —Nashville, TN
- $90,000 - $120,000 a year
- Overtime
- Remote
- 5 years
- Bachelor's degree
- Ability to sit for extended periods
Client Relations Manager
My Real Estate Solutions —White House, TN
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Travel
- Reliable transportation
- Paid holidays
- Relocation assistance
Quick Apply
14d
Customer Success Manager -(National) HCA
Siemens Healthineers —Nashville, TN
- $112,420 - $154,572 a year
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
- Disability insurance
- Health insurance
8d
Senior Customer Success Manager
Zeta Global —Nashville, TN
- $75,000 - $90,000 a year
- Remote
- 3 years
- Analysis skills
- Travel
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager
Cloud Range —Nashville, TN
- Full-time
- Remote
- Mid-level
- Organizational skills
- Communication skills
- Dental insurance
- 401(k)
Quick Apply
Delivery Manager II
GHX —Nashville, TN
- $32.21 - $43.26 an hour
- Monday to Friday
- Remote
- Computer literacy
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Customer Success Manager II (RapidScale)
Cox Communications —Nashville, TN
- $81,400 - $122,000 a year
- Full-time
- Azure
- Mid-level
- Master's degree
- Paid jury duty
- Paid holidays
4d
District Account Manager
InSite Health —Nashville, TN
- $80,000 - $95,000 a year
- Full-time
- School experience
- Mid-level
- 3 years
Quick Apply
Client Relationship Manager
Encore Solutions Ltd —Nashville, TN
- $130 - $133 a year
- Full-time
- Mid-level
- Communication skills
- Time management
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10d
Account Manager
HireRight —Nashville, TN
- Full-time
- Remote
- Background check
- Mid-level
- High school diploma or GED
- AD&D insurance
- Paid holidays
Client Relations Manager
TECHNOLOGY LAB, LLC —Nashville, TN
- Full-time
- Mid-level
- Office
- 3 years
Quick Apply
Client Services Manager-Waste Market Sector
Brown and Caldwell —Nashville, TN
- $95,000 - $155,000 a year
- Full-time
- Remote
- Background check
- 5 years
- Engineering
- Paid holidays
- Disability insurance
Associate Success Manager
HEALTHSTREAM INC —Nashville, TN
- $61,712 - $73,000 a year
- Hybrid work
- Mid-level
- SQL
- Analysis skills
- Free parking
- Health savings account
Quick Apply
1d
Regional Account Manager Nashville, TN
James Hardie —Nashville, TN
- $71,000 - $95,000 a year
- Remote
- Mid-level
- Driver's License
- Bachelor's degree
- Employee stock purchase plan
- Paid holidays
Account Manager
PolyAI —Nashville, TN
- $120,000 - $192,500 a year
- Remote
- Mid-level
- Commercial
- Disability insurance
- Health insurance
Quick Apply
Account Manager, Provider
Datavant —Nashville, TN
- $72,000 - $84,000 a year
- HIPAA
- Mid-level
- 3 years
4d
Account Manager - Residential
Lowe's —Nashville, TN
- $50,100 - $83,700 a year
- Full-time
- Mid-level
- Residential
- High school diploma or GED
- Employee stock purchase plan
- Parental leave
11d
Solution Outcome Manager @Advizex (Remote)
Myriad360 —Nashville, TN
- $110,000 - $130,000 a year
- Remote
- Computer Science
- Master's degree
- 8 years
- Profit sharing
- Disability insurance
Quick Apply
National Healthcare Manager -Security Operations
Allied Universal —Nashville, TN
- $70,000 - $100,000 a year
- Full-time
- Military
- High school diploma or GED
- Travel
- AD&D insurance
- Paid holidays
Strategic Account Manager
Fooda —Nashville, TN
- $70,000 - $85,000 a year
- Full-time
- Supervising experience
- Travel
- US work authorization
- Paid parental leave
- Health insurance
Quick Apply

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Client Success Manager

GeneDx -
Nashville, TN

Apply Now

Job Details

$90,000 - $120,000 a year

Qualifications

Managing customer accounts
Customer communication
Stakeholder engagement
Customer relationship building
Client onboarding
5 years
Account development
Managing clients in a customer support role
Cross-selling
Inside sales
Salesforce Cloud
Bachelor's degree
Client retention
Decision making
Client services
Customer engagement
Sales management systems proficiency
Client growth strategy
CRM system proficiency
Order issue resolution
Root cause analysis
Senior level
Training
Cross-functional collaboration
Customer growth strategy
Account management
Cross-functional communication
Stakeholder management

Full Job Description

GeneDx (Nasdaq: WGS) delivers personalized and actionable health insights to inform diagnosis, direct treatment, and improve drug discovery. The company is uniquely positioned to accelerate the use of genomic and large-scale clinical information to enable precision medicine as the standard of care. GeneDx is at the forefront of transforming healthcare through its industry-leading exome and genome testing and interpretation services, fueled by the world's largest, rare disease data sets. For more information, please visit www.genedx.com.

Must be located in Central or Eastern Time zone

Summary

The Client Success Manager is responsible for working with our largest and highest potential accounts, as well as teammates in Sales and Client Services to ensure the best possible client experience.

Job Responsibilities

Work with clients in conjunction with our Sales and Client Services teams to:

Deepen existing client relationships:

Build lasting relationships across key accounts
Identify areas of potential growth with existing customers by working with clients to find upsell and cross-sell opportunities
Work across Client Services, Sales and Medical Affairs groups to provide clients access to people who can answer their questions and issues as they arise

Ensure seamless customer experiences:

Help new accounts get set up for success from their first order
Educate and train new accounts on how to work well with GeneDx and help develop workflows, practices, etc. in conjunction with the customer to make our testing work for them
Work proactively to identify potential issues or areas of dissatisfaction within an account and address them head-on before they become a problem
Handle individual cases relating to orders in conjunction with Client Services, Billing, and other cross functional teams
Partner with colleagues in Sales and Client Services to ensure clients have their needs met in a seamless fashion that's efficient while maximizing their satisfaction

Help grow high potential accounts

Collaborate with Sales to identify opportunities for growth within high potential accounts
Work with Sales to identify issues that may prevent accounts from working with GeneDx more and work with internal stakeholders to resolve those issues
Develop strategies for how you and Sales can work together to drive growth within your accounts
Build relationships with customer stakeholders to ensure broad, lasting satisfaction and buy-in

Education, Experience, and Skills

Bachelor's degree preferred
Experience in healthcare a plus
5+ years of work experience on the front lines in relevant customer-facing functions, including customer/client success, account management, customer support and/or sales (including field, inside and national accounts)
A track record across your work history of solving complex, cross-functional customer facing problems
Excellent relationship development and management skills
Active listener who can help clients feel heard while also getting to the root cause of the issues a customer is facing
Dynamic problem-solving mindset oriented towards finding creative solutions to customer issues
A truly great teammate who works well with others cross functionally to find common ground and constructively solve issues as they arise
Ability to think big picture while also focusing on the details of a situation that are causing problems for a client
Knowledge of Salesforce and other relevant tools highly desirable

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds.

Work Environment

Work is primarily performed in remote office setting
Standard work hours are Monday through Friday, 9 AM to 5 PM, with occasional overtime required during peak periods
May require flexibility to work multiple time zones

#LI-REMOTE

A culture that plays to win, because patients are counting on us

At GeneDx, we're driven by urgency and purpose: helping patients get diagnosed earlier. Our mission, to empower everyone to live their healthiest life through genomics, drives our team to make a tangible impact each day – and shapes our culture where high standards, strong teamwork, and meaningful ownership are the norm. We act with intention, support one another, and deliver work we're proud to put our names on.

Here's what you can expect day to day:

1. Play like a champion (step up, redefine what's possible, own it)

We bring energy, focus, and a bias for action. We step up, take initiative, and deliver on our commitments – with quality, speed, and care.

2. Think bigger (stretch beyond, courage not consensus)

We push past the obvious. We challenge assumptions, raise the bar, and make thoughtful, decisive calls — choosing progress over perfection.

3. Grow fast (be curious, speak up, be agile)

We stay curious, ask questions, and share direct feedback with respect. We adapt quickly and keep learning through collaboration and continuous improvement.

If you're motivated by meaningful work, a fast-moving environment, and teammates who care deeply about outcomes, you'll thrive at GeneDx.

At GeneDx, we believe in taking care of our people. We provide competitive compensation and benefits that reflect local market practices and legal requirements in each country where we operate, helping employees thrive both professionally and personally.

We welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.

GeneDx is a place where people from all backgrounds can make an impact.

All privacy policy information can be found here.

Apply Now

Refine Your Search

client relations manager jobs in madison, tn

Client Success Manager

Client Relations Manager

Customer Success Manager -(National) HCA

Senior Customer Success Manager

Customer Success Manager

Delivery Manager II

Customer Success Manager II (RapidScale)

District Account Manager

Client Relationship Manager

Account Manager

Client Relations Manager

Client Services Manager-Waste Market Sector

Associate Success Manager

Regional Account Manager Nashville, TN

Account Manager

Account Manager, Provider

Account Manager - Residential

Solution Outcome Manager @Advizex (Remote)

National Healthcare Manager -Security Operations

Strategic Account Manager

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