Top 13 Account login Jobs in Madison, Wi

211 PLATFORM TECHNICIAN AND SUPPORT SPECIALIST
United Way —Madison, WI
- $55,000 - $60,000 a year
- Full-time
- English
- Mid-level
- SQL
12d
Paralegal
Navitus Health Solutions, LLC —Madison, WI
- $28.95 - $34.88 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- Paid holidays
Paralegal- Contracts
Navitus Health Solutions, LLC —Madison, WI
- $28.95 - $34.88 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- Paid holidays
Sr. Executive Assistant II
Navitus Health Solutions, LLC —Madison, WI
- $71,716.18 - $86,405.04 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
- Paid parental leave
- Paid holidays
Paralegal (Specialty Pharmacy)
Navitus Health Solutions, LLC —Madison, WI
- $28.95 - $34.88 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid parental leave
- Paid holidays
Specialist, Drug Procurement
Navitus Health Solutions, LLC —Madison, WI
- $26.08 - $31.04 an hour
- 8 hour shift
- Hybrid work
- Finance
- Bachelor's degree
- Accounting
- Paid parental leave
- Paid holidays
2d
Sr. Manager, Accounting
Navitus Health Solutions, LLC —Madison, WI
- $101,335.13 - $126,668.91 a year
- Full-time
- CPA
- Office
- 3 years
- Paid parental leave
- Paid holidays
Pharmacist Operations Manager
Navitus Health Solutions, LLC —Madison, WI
- $155,200 - $186,200 a year
- Full-time
- Bachelor of Science
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Lead, AI Governance & Enablement
Navitus Health Solutions, LLC —Madison, WI
- $96,482 - $118,382 a year
- Full-time
- Hybrid work
- 6 years
- Computer Science
- Bachelor's degree
- Paid parental leave
- Paid holidays
Pharmacist, Clinical Operations Specialty Pharmacy
Navitus Health Solutions, LLC —Madison, WI
- $101,335.35 - $139,350.00 a year
- 8 hour shift
- Bachelor of Science
- Team management
- Patient care
- Continuing education credits
- Paid parental leave
Pharmacist Fulfillment Manager
Navitus Health Solutions, LLC —Madison, WI
- Full-time
- Bachelor of Science
- Supervising experience
- Bachelor's degree
- Paid parental leave
- Paid holidays
Transportation Security Officer
US Transportation Security Administration —Madison, WI
- $46,105 - $56,844 a year
- Overtime
- Background check
- 18 years or older
- Ability to walk for extended periods
- Travel reimbursement
- Paid holidays

More jobs to discover

Find similar jobs that you might be interested in.

Legal Assistant
von Briesen & Roper, s.c. —Madison, WI
*Legal & Administrative Support:* Provide comprehensive administrative support to attorneys, including document preparation, formatting, filing, and…
Quick Apply
2d
Litigation Docket & Case Management Specialist (Madison)
Godfrey & Kahn —Madison, WI
Assist with electronic filing in state and federal courts and with compliance with applicable court filing procedures and requirements.
Quick Apply
8d

Show more similar jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Medical Support Assistant
US Veterans Health Administration —Columbus, OH
Responsible for answering phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including…
$36,962 - $60,349 a year
5d
HRIS Administrator
United Church Homes, Inc. —Columbus, OH
Develop, maintain, and modify Workday reports, dashboards, and related reporting tools to support HR operations, compliance, leadership reporting, workforce…
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for account login in madison, wi

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

account login jobs near madison, wi

211 PLATFORM TECHNICIAN AND SUPPORT SPECIALIST

United Way -
Madison, WI

Apply Now

Job Details

Full-time
$55,000 - $60,000 a year
12 days ago

Qualifications

Optimizing workflow processes
English
Internal employee customer service
Continuous improvement
Software documentation
CRM system proficiency
Cybersecurity
Database software proficiency

Full Job Description

Reports ToPlatform AdministratorPosition TypeFull-timeFLSA StatusExemptSalary Range$55,000-$60,000 annuallyLocationMadison, WI / HybridRevision DateAugust 2026

Position Summary

The 211 Platform and IT Support Specialist supports the day-to-day administration, maintenance, and user support needs of United Way of Wisconsin’s technology platforms. This role provides hands-on support to the Platform Administrator and helps ensure that staff, partners, and other users have reliable access to the tools, database and telephony systems, data, and technology resources they need.

This position is designed as a platform and technology support role. It supports platform maintenance, user troubleshooting, documentation, data quality assistance, reporting support, internal IT coordination, and routine technology workflows under the direction of the Platform Administrator. The ideal candidate is detail-oriented, service-minded, comfortable learning multiple systems, and able to support users with patience, professionalism, and follow-through.

About United Way Of Wisconsin

United Way of Wisconsin strengthens communities by bringing partners, donors, volunteers, and local leaders together to address disparities, expand opportunity, and improve lives across the state. Through statewide initiatives including 211 Wisconsin, Wisconsin Information and Referral Exchange, Volunteer Wisconsin, and Techquity Wi, we help connect people to resources, strengthen local United Ways, and support regional 211 contact centers serving communities throughout Wisconsin.

Essential Responsibilities

Platform Support

Support the Platform Administrator with routine maintenance, user support, testing, documentation, and daily operations.
Provide second-level support for login, access, workflow, reporting, and system navigation issues.
Maintain website content, functionality, and related updates.
Post timely website content during emergency or disaster response periods.
Manage user accounts, permissions, roles, and access changes as directed.
Use API tools to build endpoints that exchange information with external systems.
Develop forms, reports, search tools, and technical configurations using established policies and practices.
Support user workflow planning for new technical configurations
Escalate complex technical, configuration, integration, or vendor issues as appropriate.
Resolve complex problems, identify new solutions to recurring issues, and apply sound judgment informed by system knowledge, team input, and established practices.
Identify opportunities to improve platform processes and workflows.

Data Quality and Reporting Support

Assist with routine data review, cleanup, validation, and quality assurance.
Support assigned reports, BI tools and dashboards, exports, and platform information requests.
Monitor platform data for completeness, consistency, and accuracy.
Partner with 211 staff to identify data issues and support corrective action.
Maintain documentation for data standards, system fields, reporting processes, and user workflows.

Internal Systems Support

Provide basic internal IT support for UWWi staff, including common hardware issues.
Coordinate with external IT vendors, consultants, or internal leads when issues need escalation.
d workspaces, and access management.
Help staff use technology tools effectively and consistently.

Vendor and Issue Coordination

Track vendor communications, platform issues, and technology follow-up items.
Collect information needed to resolve technical issues or support vendor escalation.
Keep organized records of system changes, support requests, recurring issues, and resolutions.
Coordinate communication among staff, vendors, and internal technology partners as assigned.

Required Qualifications

Associate degree, technical certification, or equivalent experience in information technology, data systems, nonprofit technology, customer support, or a related field.
Two to four years of experience providing technology, platform, database, help desk, user support, or related services.
Experience building forms and/or end-user workflows.
Comfortable working with web-based platforms, databases, CRM-style systems, reporting tools, and Microsoft 365.
Strong troubleshooting skills and ability to learn new systems quickly.
Excellent attention to detail and ability to follow established processes.
Service-oriented approach with the ability to support users patiently, professionally, and clearly.
Ability to clearly document steps, issues, decisions, and resolutions.
Ability to manage multiple support requests and prioritize work effectively.
Commitment to confidentiality, data security, and responsible handling of user and system information.
Ability to explain complex technical information clearly to technical and non-technical audiences, including written and visual documentation needed for project work, processes, and policies.
Willingness to follow change-control processes, guidelines, and related procedures.
Experience identifying and evaluating improvements to processes, technologies, or technology use.

Preferred Qualifications

Experience supporting 211, information and referral systems, community resource databases, CRM systems, or human services technology platforms.
Knowledge of database structures; SQL experience preferred.
Experience integrating separate software components into a unified system preferred.
Help desk experience diagnosing, troubleshooting, and resolving technical support issues.
Point, Teams, OneDrive, or basic Entra ID/Azure Active Directory functions.
Experience supporting technology environments in nonprofit, health, human services, call center, or member-service settings.
Familiarity with data quality, reporting, dashboards, community resource directories, or partner-facing systems.
Experience working with vendors and submitting, tracking, or resolving technical support tickets.
Basic understanding of cybersecurity, device management, access controls, and user permissions.

Core Competencies

Technical troubleshooting and customer service
Platform and user support
Data accuracy and documentation
Confidentiality and security awareness
Process orientation and follow-through
Attention to detail
Adaptability and continuous learning
Team collaboration and service mindset
Clear communication with technical and non-technical users

rks best for the team.

[NR11]Adding this to indicate some build experience would be needed.

Years of experience

1 - 2 years of experience

Salary range

$55,000 - $60,000 per year

Required languages

English

Skills and Competencies

Adaptability and Change Management
Optimizes Work Processes
SQL
Database Configuration
BI and Reporting
Cloud-Based Form Building

Apply Now

Refine Your Search

account login jobs in madison, wi

211 PLATFORM TECHNICIAN AND SUPPORT SPECIALIST

Paralegal

Paralegal- Contracts

Sr. Executive Assistant II

Paralegal (Specialty Pharmacy)

Specialist, Drug Procurement

Sr. Manager, Accounting

Pharmacist Operations Manager

Lead, AI Governance & Enablement

Pharmacist, Clinical Operations Specialty Pharmacy

Pharmacist Fulfillment Manager

Transportation Security Officer

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for account login in madison, wi

Explore jobs in more locations

Position Summary

Essential Responsibilities

Required Qualifications

Preferred Qualifications

Core Competencies

Job Seeker Tools

Employer Tools

Browse

Stay Connected