Client Advocate
greenpath, inc. —Madison, WI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Customer Service Representative – Commercial Printing
Econoprint —Verona, WI
- From $28 an hour
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
5d
Multi-Family & Commercial Construction Superintendent
McGann Construction, Inc. —Madison, WI
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Intake RN/FT/NOC
Miramont Behavioral Health —Middleton, WI
- Full-time
- CPR Certification
- Nursing
- Psychiatry
Quick Apply
Veterinary Technician (CVT)
Chalet Veterinary Clinic —Stoughton, WI
- $22 - $26 an hour
- Full-time
- Surgery
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Service Delivery Analyst
Compeer Financial —Prairie du Sac, WI
- $64,300 - $102,200 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Computer Science
- Wellness program
- Health savings account
Employment Specialist
VARC, Inc —Madison, WI
- $43,000 a year
- Full-time
- Background check
- Clean driving record
- Experience working with individuals with disabilities
- Paid holidays
- Disability insurance
Quick Apply
Bilingual Educator
NATIONAL YOUTH ADVOCATE PROGRAM —Madison, WI
- On call
- Classroom
- Spanish
- Clean driving record
- Continuing education credits
- Mileage reimbursement
Quick Apply
Client Coordinator
Maxim Healthcare —Madison, WI
- $22 - $24 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- Profit sharing
- Commuter assistance
Quick Apply
Forensic Care Coordinator
Lutheran Social Services of WI & UP MI —Madison, WI
- $30 an hour
- Weekends as needed
- Hybrid work
- Mid-level
- Driver's License
- Driving
- Mileage reimbursement
- Paid holidays
Quick Apply
11d
Assistant to External Relations Team
Wisconsin Association of Independent Colleges and Universities —Madison, WI
- Full-time
- Microsoft PowerPoint
- Microsoft Excel
- High school
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Success Manager - SchoolCare
Findhelp —Madison, WI
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Paid training
- Paid parental leave
Quick Apply
Family Services Social Worker (Part-Time)
Catholic Charities of the Diocese of La Crosse —Madison, WI
- $24 - $32 an hour
- Part-time
- Hybrid work
- Background check
- Experience working with individuals with disabilities
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Community Resource Navigator
Humana —Madison, WI
- $41,900 - $56,600 a year
- Full-time
- Bilingual
- Mid-level
- Driver's License
- Mileage reimbursement
- Paid parental leave
5d
CCS Youth Advocate
Briarpatch Youth Services, Inc. —Fitchburg, WI
- $21.50 - $28.00 an hour
- Weekends as needed
- Spanish
- Adults
- Mid-level
- Mileage reimbursement
- Paid holidays
Quick Apply
Retail Sales Associate, Hilldale Shopping Center - Part Time
Bluemercury —Madison, WI
- $16.50 - $25.22 an hour
- Part-time
- Inventory management
- High school diploma or GED
- 1 year
- Store discount
- Health insurance
Marketing and Communication Specialist
Safe Harbor Child Advocacy Center —Madison, WI
- $21 - $24 an hour
- Part-time
- Social media management
- Bachelor's degree
- Children
- Health insurance
- Dental insurance
Quick Apply
3d
AmeriCorps Youth Advocate
Briarpatch Youth Services, Inc. —Fitchburg, WI
- Part-time
- Background check
- Caregiving
- Outpatient experience
Quick Apply
Client Experience Partner
HEARTLAND BUSINESS SYSTEMS LLC —Sun Prairie, WI
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Quick Apply
4d
Case Aide
NATIONAL YOUTH ADVOCATE PROGRAM —Madison, WI
- Extended hours
- Spanish
- Clean driving record
- Word processing
- Continuing education credits
- Mileage reimbursement
Quick Apply

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client advocate jobs near madison, wi

Client Advocate

greenpath, inc. -
Madison, WI

Quick Apply

Job Details

Full-time
$15.00 - $17.57 an hour

Qualifications

Customer records maintenance
Financial services customer support
Confidential information handling
Email customer support
Serving clients
Phone communication
Service scheduling
Phone call screening
Financial assistance support services
Organizational skills
Typing
Phone triage
Communication skills
Email support
Entry level
Quality data entry
Under 1 year
Customer data entry

Full Job Description

Join Our Mission‑Driven Team as a Client Advocate

Location: Remote
Employment Type: Full-Time
Department: Client Services
Training Start Date: September 14th, 2026 (Training is mandatory)

About the Role:

As a Client Advocate, you’ll be the first point of contact for individuals seeking financial support and guidance through GreenPath’s services. This role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness.

You’ll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources. If you’re someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit.

What You’ll Do

Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call). Delivering timely email support while managing and completing assigned tasks.
Deliver excellent customer service and support to potential and current GreenPath clients.
Enter and update client data with accuracy and attention to detail.
Schedule appointments for prospective clients with Financial Counselors.
Triage incoming calls from existing clients and creditors, routing them appropriately.
Professionally intake and review client complaints.
Maintain strict confidentiality regarding client financial information.
Perform role duties primarily while seated and using standard office equipment (phone and computer).

What You Bring

Ability to type 40 WPM at 80% accuracy.
Strong customer service skills, ideally in a fast‑paced environment. *Call center experience preferred but not required.
Professionalism and empathy when interacting with clients experiencing financial stress.
Excellent communication skills — clear, courteous, and efficient.
Ability to follow structured workflows and meet performance expectations.
U.S. Citizenship (required due to contract requirements).

Remote Work From Home Requirements

A private, enclosed room with a door.
Hard‑wired internet connection (ethernet required) and standard broadband internet.
Security camera in addition to standard computer setup.
Home environment must support productivity; remote work is not a replacement for caregiving.

Internet Requirements- Standard Broadband Internet

200 Mbps minimum for a single‑person residence
400 Mbps minimum for residences with 2+ people

Why GreenPath?

A mission‑driven organization with over 60 years of impact in financial wellness.
A culture rooted in Integrity, Quality, and Teamwork.
Growth and development opportunities.
Supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.

Starting Pay:
– $15.00/hour for most locations up $17.57/hour for higher‑cost markets (e.g., Los Angeles, CA). Based on where you are located.

Additional Details

Full‑Time | 40 hours/week
Work Schedule

This role follows a Monday–Friday schedule, with occasional Saturday rotations (approximately every 6–8 weeks) based on business needs. Flexibility with weekend coverage is required.

EST: Mon–Thu: 1:00 PM – 10:00 PM & Fri: 11:00 AM – 8:00 PM

CST: Mon–Thu: 12:00 PM – 9:00 PM & Fri: 10:00 AM – 7:00 PM

MST: Mon–Thu: 11:00 AM – 8:00 PM & Fri: 9:00 AM – 6:00 PM

PST: Mon–Thu: 10:00 AM – 7:00 PM & Fri: 8:00 AM – 5:00 PM

Training:

Begins September 14th, 2026
Mandatory, full‑time for approximately 8 business days
After training, you transition into your regular schedule.

Ready to Support Clients on Their Path to Financial Wellness?

Apply today and become part of a team committed to making a difference; one call at a time.

Quick Apply

Refine Your Search

client advocate jobs in madison, wi

Client Advocate

Customer Service Representative – Commercial Printing

Multi-Family & Commercial Construction Superintendent

Intake RN/FT/NOC

Veterinary Technician (CVT)

Service Delivery Analyst

Employment Specialist

Bilingual Educator

Client Coordinator

Forensic Care Coordinator

Assistant to External Relations Team

Customer Success Manager - SchoolCare

Family Services Social Worker (Part-Time)

Community Resource Navigator

CCS Youth Advocate

Retail Sales Associate, Hilldale Shopping Center - Part Time

Marketing and Communication Specialist

AmeriCorps Youth Advocate

Client Experience Partner

Case Aide

I want to receive the latest job alert for client advocate in madison, wi

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