Top 327 Client services specialist Jobs in Madison, Wi

Customer Service Representative – Commercial Printing
Econoprint —Verona, WI
- From $28 an hour
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
3d
Patient Service Specialist - Madison
Nova Medical Centers —Madison, WI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Benefits Specialist
University of Wisconsin System —Madison, WI
- $58,000 - $68,000 a year
- Online Application
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- 403(b)
Student Assistance Specialist
University of Wisconsin–Madison —Madison, WI
- $58,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Master's degree
- University
- Dental insurance
- Paid time off
Commercial Loan Specialist
Oak Bank —Fitchburg, WI
- Full-time
- Microsoft Excel
- Mid-level
- Office
10d
Loan Operations Specialist
Oak Bank —Fitchburg, WI
- Full-time
- Microsoft Excel
- Research
- Mid-level
9d
Certified Veterinary Technician - Emergency Day Shift
Madison Veterinary Specialists —Monona, WI
- $24 - $27 an hour
- Full-time
- CPR Certification
- 5 years
- Computer literacy
Quick Apply
Commercial Lines Insurance Carrier Placement Specialist
TRICOR Insurance —Madison, WI
- Full-time
- Hybrid work
- High school diploma or GED
- Communication skills
- Negotiation
- Paid training
- Health insurance
Certified Veterinary Technician - Nephrology & Dialysis
Madison Veterinary Specialists —Monona, WI
- Full-time
- 5 years
- High school diploma or GED
- Ability to lift 50 pounds
- Continuing education credits
- Relocation assistance
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Certified Veterinary Technician - Oncology
Madison Veterinary Specialists —Monona, WI
- $24 - $27 an hour
- Part-time
- Mid-level
- Surgery
- Math
- Continuing education credits
- Paid holidays
Quick Apply
Insurance Sales Support Specialist
Spherion WI & Northern IL —Prairie du Sac, WI
- $30 an hour
- Full-time
- Mid-level
- Office
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
Associate Veterinarian - Madison, WI - Fantastic GP role!
Global Veterinary Careers —Madison, WI
- $140,000 - $170,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
- Continuing education credits
- Paid parental leave
Quick Apply
3d
Chromebook Sales Specialist
2020 Companies, Inc. —Madison, WI
- $18 an hour
- Full-time
- Google Workspace
- Merchandising
- Mid-level
- Paid holidays
- Dental insurance
Quick Apply
Float ER CVT - Procedure and Anesthesia Support
Madison Veterinary Specialists —Monona, WI
- $24 - $27 an hour
- Overnight shift
- Medication administration
- Mid-level
- High school diploma or GED
- Health insurance
- 401(k) matching
Quick Apply
Retailer Relationship and Execution Specialist
ACO-US —Madison, WI
- $17.98 - $24.00 an hour
- Full-time
- Microsoft Outlook
- Sales
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Home Cleaning Specialist
4 Senses Luxury Home Services —Madison, WI
- $20 - $26 an hour
- Full-time
- Background check
- Residential
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
Veterinary Assistant- Oncology
Madison Veterinary Specialists —Monona, WI
- Email
- Patient care
- 1 year
- Communication skills
- Continuing education credits
- Health insurance
Quick Apply
Veterinary Assistant - Ophthalmology
Madison Veterinary Specialists —Monona, WI
- Full-time
- Operating room
- Patient care
- Organizational skills
- Flexible spending account
- Paid time off
Quick Apply
Certified Veterinary Technician - Emergency Swing Shift
Madison Veterinary Specialists —Monona, WI
- $24 - $27 an hour
- Overnight shift
- Medication administration
- Customer service
- Mid-level
- Health insurance
- 401(k) matching
Quick Apply
Inside Sales & Rental Specialist - Construction Equipment
Skidloaders Plus LLC —DeForest, WI
- $80,000 - $120,000 a year
- Full-time
- Mid-level
- Continuous improvement
- Contracts
- Paid training
- Health savings account
Quick Apply

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Customer Service Representative – Commercial Printing

Econoprint
Verona, WI

Quick Apply

Job Details

Full-time
From $28 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Teamwork
Interpersonal skills
Customer relationship management
Organizational skills
Client email correspondence

Full Job Description

Position Overview

Econoprint is seeking a Client Experience Specialist to serve as a strategic partner to our clients, helping them identify opportunities, solve business challenges, and maximize the impact of their visual communications. This role blends client success, project leadership, and business development, requiring someone who can build trusted relationships, guide decision-making, and uncover opportunities that drive long-term value.

This position is based in Verona, Wisconsin, with regular travel to our Lake Delton location during the initial training period. It offers the opportunity to build meaningful client relationships while contributing to business growth. Successful candidates will enjoy collaborating with clients, solving problems, coordinating projects, and identifying opportunities to create long-term value for both the client and Econoprint.

As a client experience specialist, you will act as the bridge between clients, internal teams, and third-party resources, ensuring projects are executed successfully while helping clients achieve their broader business objectives.

Client Success & Account Consulting

Project Coordination

Utilize estimating and production management systems to coordinate project deliverables.
Serve as the central point of project alignment by validating all project communication, documentation, and specifications to ensure accuracy, quality, and mutual understanding of project objectives, deliverables, timelines, and success criteria.
Track project progress across design, proofing, production, installation, and fulfillment teams.
Ensure seamless communication as liaison between clients and operational departments throughout the project lifecycle.

Strategic Relationship Management

Serve as the primary strategic advisor for assigned client accounts.
Build and maintain long-term relationships based on trust, responsiveness, and measurable results.
Develop an understanding of each client's business, industry, goals, challenges, and growth initiatives.
Advocate for client needs internally while balancing operational capabilities and business objectives.
Guide clients through project planning, execution, and implementation.
Monitor project performance, client satisfaction, and overall account health.
Lead client introductory meetings, project kickoff sessions, and ongoing needs assessments.
Collaborate with clients to develop long-term visual communication strategies.
Identify opportunities for clients to improve efficiency, brand consistency, customer engagement, and market presence.

Development & Growth Consulting

Collaborative Solution Development

Partner with internal and external creative, production, installation, and vendor teams to develop customized client solutions.
Align internal resources around client objectives to ensure recommendations are practical, scalable, and profitable.
Translate client challenges into actionable solutions that drive both client success and business growth.

Account Growth

Proactively identify new and expanded solution opportunities within existing accounts.
Support the acquisition of new clients through relationship-building, networking, referrals, and prospect engagement.
Maintain awareness of industry trends and competitive activity to uncover new opportunities.
Analyze account performance and project outcomes to provide proactive recommendations.
Develop and present tailored recommendations for Econoprint’s visual tools based on client needs, market conditions, and organizational goals.

Key Attributes for Success

Strong project coordination and organizational abilities.
Excellent relationship-building and communication skills.
Consultative mindset focused on problem-solving and value creation.
Ability to balance client advocacy with operational execution.
Comfortable identifying growth opportunities and guiding clients toward successful outcomes.
Strategic thinker with strong business acumen.

Education and Experience:

Consulting or sales experience in a print, sign, or visual communication related industry preferred.
3-5 years of customer service, account management, client success, project coordination, or related experience preferred.
Associate's degree in business administration, marketing, communications, or related field preferred, or equivalent combination of education and experience.

Preferred Qualifications:

Experience in commercial printing, signage, marketing services, or visual communications.
Experience managing multiple client accounts simultaneously.
Experience with estimating, CRM, ERP, or project management software.
Experience coordinating projects in a manufacturing or production environment.
Experience presenting recommendations, solutions, or business strategies to clients.
Demonstrated ability to identify opportunities for account growth and long-term client success.

Schedule & Compensation:

Full-time position (37+ hours per week)
Monday-Friday schedule
Starting at $28/hour, with higher compensation available based on experience and qualifications.
As experience, client relationships, and account responsibilities grow, this position offers the opportunity to transition into a performance-based compensation structure that rewards account growth and client success.

Training & Travel Requirements:

During the onboarding and training period (typically 4–6 months, depending on individual progress), employees will regularly work from both our Verona and Lake Delton locations.
Training will include scheduled travel to our Lake Delton office multiple days per week to support hands-on learning, mentorship, and collaboration with experienced team members.
Reliable transportation and the ability to commute between locations is required.

Econoprint is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client services specialist jobs in madison, wi

Customer Service Representative – Commercial Printing

Patient Service Specialist - Madison

Benefits Specialist

Student Assistance Specialist

Commercial Loan Specialist

Loan Operations Specialist

Certified Veterinary Technician - Emergency Day Shift

Commercial Lines Insurance Carrier Placement Specialist

Certified Veterinary Technician - Nephrology & Dialysis

Certified Veterinary Technician - Oncology

Insurance Sales Support Specialist

Associate Veterinarian - Madison, WI - Fantastic GP role!

Chromebook Sales Specialist

Float ER CVT - Procedure and Anesthesia Support

Retailer Relationship and Execution Specialist

Home Cleaning Specialist

Veterinary Assistant- Oncology

Veterinary Assistant - Ophthalmology

Certified Veterinary Technician - Emergency Swing Shift

Inside Sales & Rental Specialist - Construction Equipment

I want to receive the latest job alert for client services specialist in madison, wi

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