Top 268 Crm manager Jobs in Madison, Wi

Warranty Manager
Encore Homes Inc —Middleton, WI
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Residential
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
8d
General Manager - Freightliner Western Start Dealership
Stoops Freightliner —Madison, WI
- Full-time
- Dealership
- Customer service
- 5 years
- Health insurance
- Dental insurance
Quick Apply
9d
Account Manager
MIDWEST FOODS —Madison, WI
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Technical Sales Support Manager
Renewaire —Waunakee, WI
- Full-time
- Background check
- 6 years
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Window Department Manager
The Exteriors Company —Madison, WI
- $65,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- OSHA
- Paid time off
- 401(k) matching
Quick Apply
Accounting Manager CPA
Paul Davis Restoration & Remodeling of South Central Wisconsin —Cottage Grove, WI
- Full-time
- Microsoft Outlook
- CPA
- 5 years
- Profit sharing
- Paid holidays
Quick Apply
Exhibition Marketing Manager
Amlat —Belleville, WI
- $18 - $21 an hour
- Full-time
- Mid-level
- Recruiting
- Contracts
Quick Apply
14d
Product Manager, CRM
Insperity —Middleton, WI
- Full-time
- Computer science
- Computer Science
- Marketing
- Health insurance
- Dental insurance
11d
Customer Service Account Consultant
ACD Distribution, LLC —Middleton, WI
- From $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Disability insurance
- Health insurance
Quick Apply
SAP Project Manager
Johnson Health Tech North America Inc —Cottage Grove, WI
- Full-time
- Computer Science
- Mid-level
- 3 years
Quick Apply
Sales & Marketing Coordinator
Woodward Communications, Inc. —Madison, WI
- $20.19 - $24.04 an hour
- Full-time
- Inventory management
- Mid-level
- Administrative experience
- Health savings account
- Health insurance
Quick Apply
Territory Manager, Interventional Pain - Wisconsin (Madison, Stevens Point, Marshfield)
Avanos Medical —Wisconsin
- $70,000 - $130,000 a year
- Weekends as needed
- Remote
- Marketing
- Hospital
- 5 years
- Health insurance
- 401(k) matching
Commercial Account Executive
Tradesmen International, LLC —Madison, WI
- Full-time
- Mid-level
- Office
- Driver's License
- Paid holidays
- Disability insurance
Virtual - Regional Sales Manager (Southwest & Rockies)
TechniBlend LLC —Wisconsin
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Business-to-Business Account Manager
TDS Telecom —Middleton, WI
- From $86,135 a year
- Full-time
- Computer literacy
- Mid-level
- Office
- Paid parental leave
- Paid holidays
5d
Construction Project Sales Manager
Hilti —Madison, WI
- $90,000 - $105,000 a year
- Construction site
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Customer Service Representative
Quest Industrial LLC —Middleton, WI
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
5d
Account Manager - Retail
GSP Marketing Technologies —Madison, WI
- Hybrid work
- Microsoft Excel
- Marketing
- Computer literacy
Quick Apply
4d
Digital Performance Marketing Manager
Johnson Health Tech North America Inc —Cottage Grove, WI
- Full-time
- Marketing
- Writing skills
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Marketing Communications Project Manager
TeamSoft IT Solutions —Madison, WI
- $22 - $24 an hour
- Contract
- Hybrid work
- Marketing
- Mid-level
- 3 years
Quick Apply
10d

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Warranty Manager

Encore Homes Inc -
Middleton, WI

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
8 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Teamwork
Bachelor's degree
Attention to detail
Organizational skills
Business Administration

Full Job Description

Home Builders Warranty Manager

Encore Homes is a single-family construction company that was started in 1979. Our office is in Middleton, WI. Encore builds 100 homes a year throughout Dane County. Encore’s mission is building attainable, sustainable homes so families can thrive with stability, pride and endless opportunity. We are seeking a Warranty Manager to join our team.

Position Summary the Warranty Manager is responsible for overseeing the entire warranty program for new residential construction. This role ensures timely, fair, and professional resolution of homeowner warranty claims while protecting the company’s reputation, controlling costs, and maintaining compliance with contractual obligations, manufacturer warranties, and applicable building codes. The manager serves as the primary point of contact between homeowners, construction teams, subcontractors, and senior leadership on all post-closing warranty matters.

Key Responsibilities

Manage the full lifecycle of homeowner warranty claims from initial intake through final resolution.
Respond promptly and professionally to homeowner inquiries and service requests; set clear expectations and provide regular status updates.
Investigate claims thoroughly, determine coverage under the company’s limited warranty, manufacturer warranties, and applicable law, and document decisions.
Coordinate and schedule repairs with internal construction teams, subcontractors, and third-party service providers; track work quality and completion.
Maintain accurate digital and physical records of all claims, correspondence, photos, work orders, and costs.
Monitor warranty performance metrics (response times, claim volume, cost per home, recurring issues) and prepare regular reports for leadership.
Identify systemic construction or product issues and collaborate with construction, purchasing, and design teams to implement corrective actions and process improvements.
Train and coach field staff, superintendents, and customer service personnel on warranty policies, procedures, and customer communication standards.
Administer and track manufacturer warranties, extended service agreements, and any third-party warranty programs.
Ensure compliance with local, state, and federal requirements related to residential construction warranties.
Manage warranty reserves, budgets, and cost recovery from subcontractors or manufacturers where appropriate.
Handle escalated or complex claims with diplomacy and firmness, escalating to senior management or legal counsel when necessary.
Continuously review and update the company’s warranty policies, procedures, and homeowner documentation for clarity and legal compliance.

Qualifications

Bachelor’s degree in construction management, business administration, or a related field preferred or equivalent experience.
5+ years of progressive experience in residential construction, customer service, warranty administration, or project management within a home-building company.
Strong working knowledge of residential construction methods, building codes, common defect issues, and limited warranty structures. Will train.
Proven experience managing customer claims and coordinating multiple contractors/subcontractors.
Excellent written and verbal communication skills with the ability to de-escalate tense situations.
Proficiency with construction management software, CRM systems, Microsoft Office Suite, and digital documentation tools.
Strong organizational skills, attention to detail, and ability to manage high volumes of concurrent claims.
Valid driver’s license and willingness to travel to job sites and completed homes as needed.

Preferred Skills & Attributes

Familiarity with industry warranty standards (e.g., 1-year workmanship, 2-year systems, 10-year structural).
Conflict resolution and negotiation skills.
Analytical mindset with the ability to identify root causes and drive process improvements.
High integrity, customer-focused attitude, and professional demeanor under pressure.

Reporting Structure Reports to the Vice President of Single-Family Construction

Salary and benefits

· Competitive salary range of $60,000 to $70,000 depending upon experience

· Annual performance bonus program

· Health, dental, long-term disability insurance and voluntary vision insurance

· 401(k) retirement savings plan

· Company vehicle, laptop, iPad and cell phone provided

· Positive and collaborative work environment

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

crm manager jobs in madison, wi

Warranty Manager

General Manager - Freightliner Western Start Dealership

Account Manager

Technical Sales Support Manager

Window Department Manager

Accounting Manager CPA

Exhibition Marketing Manager

Product Manager, CRM

Customer Service Account Consultant

SAP Project Manager

Sales & Marketing Coordinator

Territory Manager, Interventional Pain - Wisconsin (Madison, Stevens Point, Marshfield)

Commercial Account Executive

Virtual - Regional Sales Manager (Southwest & Rockies)

Business-to-Business Account Manager

Construction Project Sales Manager

Customer Service Representative

Account Manager - Retail

Digital Performance Marketing Manager

Marketing Communications Project Manager

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