Top 2066 Customer success Jobs in Madison, Wi

Customer Service Representative – Commercial Printing
Econoprint —Verona, WI
- From $28 an hour
- Full-time
- Hybrid work
- Marketing
- Mid-level
- Office
- Health insurance
- Dental insurance
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5d
Customer Success Manager
Nortek Air Solutions, LLC —Madison, WI
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Business
- Disability insurance
- Health insurance
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Senior Associate, Customer Success
Baker Tilly Advisory Group, LP —Madison, WI
- $57,304 - $97,790 a year
- Full-time
- Remote
- ERP systems
- Mid-level
- 3 years
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10d
Registered Nurse (RN) Rehabilitation
UW Health Rehabilitation Hospital —Madison, WI
- Full-time
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Sales Manager / Team Lead
Eldon Homes —Stoughton, WI
- $80,000 - $120,000 a year
- Contract
- Hybrid work
- Mid-level
- Real Estate License
- Driver's License
- Flexible schedule
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Insurance Agent - Richland Center, WI
American Family Insurance —Madison, WI
- Criminal background check
- Organizational skills
- Entry level
10d
Administrative Assistant
Midwestern BioAg —Blue Mounds, WI
- $23 an hour
- Part-time
- Hybrid work
- Google Workspace
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
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Retail Sales Administrative Assistant
Grand Appliance and TV —Fitchburg, WI
- Full-time
- Organizational skills
- Associate's degree
- Entry level
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Diesel Mechanic - 1st Shift (Mon-Fri)
FURST-MCNESS COMPANY —Lodi, WI
- From $28 an hour
- Overtime
- CDL B
- Background check
- Clean driving record
- Health savings account
- AD&D insurance
Quick Apply
5d
Medical Director
Wis Phys Svc Ins Corp —Madison, WI
- Hybrid work
- Medicine
- BC/BE
- 3 years
- Health insurance
- Dental insurance
13d
Workers Compensation Claims Representative
Wisconsin Municipal Mutual Insurance Company —Wisconsin
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Senior Electrical Engineer, Test and Electrification Lead
Big Joe Forklifts —DeForest, WI
- Full-time
- Hybrid work
- Background check
- 3 years
- Travel
- Health savings account
- Health insurance
Quick Apply
11d
Seasonal Retail Associate
Duluth Trading Company —Mount Horeb, WI
- $16.00 - $16.50 an hour
- Seasonal
- Ability to walk for extended periods
- Computer literacy
- Merchandising
- 401(k)
- Employee discount
11d
Software and Customer Solutions Engineer
Rural Electric Supply Cooperative —Middleton, WI
- Full-time
- Computer science
- Computer Science
- SQL
- Retirement plan
Quick Apply
9d
Dry Van Regional CDL Truck Driver
Ruan —Waunakee, WI
- From $1,800 a week
- Rotating weekends
- No touch freight
- Local
- Dry van
- Paid holidays
- Disability insurance
Quick Apply
Dry Van Regional CDL Truck Driver
Ruan —Sauk City, WI
- From $1,800 a week
- Rotating weekends
- No touch freight
- Local
- Dry van
- Paid holidays
- Disability insurance
Quick Apply
Dry Van Regional CDL Truck Driver
Ruan —Poynette, WI
- From $1,800 a week
- Rotating weekends
- No touch freight
- Local
- Dry van
- Paid holidays
- Disability insurance
Quick Apply
Assistant Store Manager - Verona, WI
Kwik Trip —Verona, WI
- $54,000 - $60,000 a year
- Weekends as needed
- Background check
- Inventory management
- Merchandising
- Profit sharing
- Health insurance
Quick Apply
Lead Retail Sales Technician (Electronic Repair Expert)
Asurion Insurance Services —Madison, WI
- $19 an hour
- Weekends as needed
- Mid-level
- High school diploma or GED
- Supervising experience
- Health insurance
- Tuition reimbursement
Residential HVAC Service Manager
Carew Heating & A/C —Madison, WI
- $80,000 - $100,000 a year
- Full-time
- Background check
- Clean driving record
- Pass drug screening
- Health savings account
- Paid holidays
Quick Apply

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Customer Service Representative – Commercial Printing

Econoprint
Verona, WI

Quick Apply

Job Details

Full-time
From $28 an hour
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance
Referral program
Retirement plan

Qualifications

Teamwork
Interpersonal skills
Customer relationship management
Organizational skills
Account management
Client email correspondence

Full Job Description

Position Overview

Econoprint is seeking a Client Experience Specialist to serve as a strategic partner to our clients, helping them identify opportunities, solve business challenges, and maximize the impact of their visual communications. This role blends client success, project leadership, and business development, requiring someone who can build trusted relationships, guide decision-making, and uncover opportunities that drive long-term value.

This position is based in Verona, Wisconsin, with regular travel to our Lake Delton location during the initial training period. It offers the opportunity to build meaningful client relationships while contributing to business growth. Successful candidates will enjoy collaborating with clients, solving problems, coordinating projects, and identifying opportunities to create long-term value for both the client and Econoprint.

As a client experience specialist, you will act as the bridge between clients, internal teams, and third-party resources, ensuring projects are executed successfully while helping clients achieve their broader business objectives.

Client Success & Account Consulting

Project Coordination

Utilize estimating and production management systems to coordinate project deliverables.
Serve as the central point of project alignment by validating all project communication, documentation, and specifications to ensure accuracy, quality, and mutual understanding of project objectives, deliverables, timelines, and success criteria.
Track project progress across design, proofing, production, installation, and fulfillment teams.
Ensure seamless communication as liaison between clients and operational departments throughout the project lifecycle.

Strategic Relationship Management

Serve as the primary strategic advisor for assigned client accounts.
Build and maintain long-term relationships based on trust, responsiveness, and measurable results.
Develop an understanding of each client's business, industry, goals, challenges, and growth initiatives.
Advocate for client needs internally while balancing operational capabilities and business objectives.
Guide clients through project planning, execution, and implementation.
Monitor project performance, client satisfaction, and overall account health.
Lead client introductory meetings, project kickoff sessions, and ongoing needs assessments.
Collaborate with clients to develop long-term visual communication strategies.
Identify opportunities for clients to improve efficiency, brand consistency, customer engagement, and market presence.

Development & Growth Consulting

Collaborative Solution Development

Partner with internal and external creative, production, installation, and vendor teams to develop customized client solutions.
Align internal resources around client objectives to ensure recommendations are practical, scalable, and profitable.
Translate client challenges into actionable solutions that drive both client success and business growth.

Account Growth

Proactively identify new and expanded solution opportunities within existing accounts.
Support the acquisition of new clients through relationship-building, networking, referrals, and prospect engagement.
Maintain awareness of industry trends and competitive activity to uncover new opportunities.
Analyze account performance and project outcomes to provide proactive recommendations.
Develop and present tailored recommendations for Econoprint’s visual tools based on client needs, market conditions, and organizational goals.

Key Attributes for Success

Strong project coordination and organizational abilities.
Excellent relationship-building and communication skills.
Consultative mindset focused on problem-solving and value creation.
Ability to balance client advocacy with operational execution.
Comfortable identifying growth opportunities and guiding clients toward successful outcomes.
Strategic thinker with strong business acumen.

Education and Experience:

Consulting or sales experience in a print, sign, or visual communication related industry preferred.
3-5 years of customer service, account management, client success, project coordination, or related experience preferred.
Associate's degree in business administration, marketing, communications, or related field preferred, or equivalent combination of education and experience.

Preferred Qualifications:

Experience in commercial printing, signage, marketing services, or visual communications.
Experience managing multiple client accounts simultaneously.
Experience with estimating, CRM, ERP, or project management software.
Experience coordinating projects in a manufacturing or production environment.
Experience presenting recommendations, solutions, or business strategies to clients.
Demonstrated ability to identify opportunities for account growth and long-term client success.

Schedule & Compensation:

Full-time position (37+ hours per week)
Monday-Friday schedule
Starting at $28/hour, with higher compensation available based on experience and qualifications.
As experience, client relationships, and account responsibilities grow, this position offers the opportunity to transition into a performance-based compensation structure that rewards account growth and client success.

Training & Travel Requirements:

During the onboarding and training period (typically 4–6 months, depending on individual progress), employees will regularly work from both our Verona and Lake Delton locations.
Training will include scheduled travel to our Lake Delton office multiple days per week to support hands-on learning, mentorship, and collaboration with experienced team members.
Reliable transportation and the ability to commute between locations is required.

Econoprint is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $28.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer success jobs in madison, wi

Customer Service Representative – Commercial Printing

Customer Success Manager

Senior Associate, Customer Success

Registered Nurse (RN) Rehabilitation

Sales Manager / Team Lead

Insurance Agent - Richland Center, WI

Administrative Assistant

Retail Sales Administrative Assistant

Diesel Mechanic - 1st Shift (Mon-Fri)

Medical Director

Workers Compensation Claims Representative

Senior Electrical Engineer, Test and Electrification Lead

Seasonal Retail Associate

Software and Customer Solutions Engineer

Dry Van Regional CDL Truck Driver

Dry Van Regional CDL Truck Driver

Dry Van Regional CDL Truck Driver

Assistant Store Manager - Verona, WI

Lead Retail Sales Technician (Electronic Repair Expert)

Residential HVAC Service Manager

I want to receive the latest job alert for customer success in madison, wi

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