Top 141 E learning development Jobs in Madison, Wi

Deposit Services Services Specialist II
UW Credit Union —Madison, WI
- From $25.46 an hour
- Full-time
- Writing skills
- Research
- Mid-level
- Paid holidays
- Health insurance
Early Childhood Support Teachers– Where Education Meets Fun, Joy & Compassionate Leaders!
Hickory Hill Academy —Madison, WI
- $18 - $25 an hour
- Full-time
- Background check
- Classroom
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Early Childhood Lead Teachers– Where Education Meets Fun, Joy & Compassionate Leaders!
Hickory Hill Academy —Madison, WI
- $18 - $25 an hour
- Full-time
- Background check
- Classroom
- CPR Certification
- Health insurance
- Dental insurance
Quick Apply
Client Experience Training and Development Specialist
One Community Bank —McFarland, WI
- Full-time
- Mid-level
- High school diploma or GED
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
3d
Maintenance Technician I
FIDUCIARY REAL ESTATE DEVELOPMENT —Madison, WI
- $44,000 - $46,000 a year
- Full-time
- Clean driving record
- Residential
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Instructional Designer I - REMOTE
Ryder System —Madison, WI
- $65,000 - $85,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
- Disability insurance
- Health insurance
Behavior Education Assistant (0.42)/Family Liaison (0.1) - Muir - 0.52 FTE - 26-27 SY
Madison Metropolitan School District —Madison, WI
- $24.82 - $26.05 an hour
- Weekends as needed
- Classroom
- High school
- Word processing
- Paid time off
Leasing Associate
RPM Living —Madison, WI
- Temporary
- Background check
- Office
- Ability to climb stairs
- Paid holidays
- Health insurance
Consumer Protection Investigator - Limited Term Employment
State of Wisconsin - Safety & Professional Services —Madison, WI
- $25.54 an hour
- Temporary
- Hybrid work
- Mid-level
- Office
- Criminal background check
- Employee assistance program
- Flexible schedule
9d
OTD Education Specialist – UW Organ and Tissue Donation (OTD)
UW Health —Madison, WI
- $63,384 - $95,076 a year
- Full-time
- Hybrid work
- Hospital
- Mid-level
- Office
- Paid parental leave
- Relocation assistance
Caregiver
REM Community Services —Madison, WI
- $11 - $15 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
7d
Casual Sales Ambassador - Madison-Hilldale
Lush Handmade Cosmetics —Madison, WI
- $16 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- US work authorization
Quick Apply
10d
PTTC Prevention Fellow
University of Wisconsin–Madison —Madison, WI
- From $50,000 a year
- Full-time
- Remote
- Management
- Customer service
- Writing skills
2d
Direct Support Professional
REM Community Services —Madison, WI
- $15 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
Direct Care Staff
REM Community Services —Madison, WI
- $15 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Communication skills
- Paid holidays
- Paid time off
optician
Wisconsin Vision —Madison, WI
- Full-time
- Basic math
- High school diploma or GED
- Clinic
- Vision insurance
Workplace Violence Prevention Consultant
UW Health —Madison, WI
- $63,384 - $95,076 a year
- Full-time
- Nursing
- Mid-level
- Master's degree
- Paid parental leave
- Health insurance
Associate LMS Administrator
Promega —Madison, WI
- Mid-level
- Analysis skills
- Organizational skills
10d
Retail Training Specialist
PRE-US —Madison, WI
- $15 an hour
- Part-time
- Merchandising
- High school diploma or GED
- Driver's License
Quick Apply
Special Advisor, Higher Education Advisory
Baker Tilly Advisory Group, LP —Madison, WI
- $86,660 - $164,300 a year
- Part-time
- Doctoral degree
- Analysis skills
- Bachelor's degree
Quick Apply

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Deposit Services Services Specialist II

UW Credit Union -
Madison, WI

Apply Now

Job Details

Full-time
From $25.46 an hour

Benefits

Caregiver leave
Paid holidays
Health insurance
Dental insurance
Parental leave
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Customer communication

Full Job Description

Overview:

The Deposit Services Specialist II is a subject matter and cross-functional expert in deposit account operations, processing transactions and providing operational support for checking, savings, money market, certificate, IRA, business and fiduciary accounts. The incumbent provides superior service directly to other Deposit Services Specialists and members and supports other member-facing staff in resolving deposit account inquiries. The incumbent possesses strong interpersonal skills, problem-solving abilities, a commitment to accuracy and exceptional member service, and meets benchmarks for volume, service levels, and quality.

In addition to possessing operational subject matter expertise in deposit products, the incumbent demonstrates a depth of product experience that enables handling more complex account-related inquiries and tasks that may be escalated by the Deposit Services Specialist I or other staff. Further, the incumbent will conduct secondary review and correction that requires documentation examination and interpretation grounded in a deep knowledge of policy, procedure and regulation. The incumbent will also contribute knowledge to discretionary projects that impact deposit products and will advise Membership Services leadership on related decision impacts.

Responsibilities:

Deposit Transaction Processing and Support

Process account requests, including maintenance, servicing, reporting, and other transactional activities including but not limited to:
- Administration and review of negative account processes such as force closures and charge-offs
- Processing account closures
- Member information updates and monetary adjustments
- Processing and reporting on liens, levies and garnishments
- Monitoring certificate maturity queues and processing interest corrections
- Business account review and error correction
- Trust and fiduciary account servicing and review
- IRA and CESA account servicing and tax reporting support and review
- Decedent account management and review
Perform daily audits as assigned, act as a first point of escalation for the Deposit Services Specialist I, further escalate discrepancies as needed.
Take ownership for resolving own and escalated deposit account member inquiries while executing sound judgment in risk assessment.
Collaborate cross-functionally to provide feedback on errors, ensuring timely corrections and necessary follow-up actions.
Monitor compliance with regulations and internal service levels, using sound judgment to prioritize tasks and manage unexpected work effectively.

Excellence in Service Delivery

Exceed member expectations by delivering exceptional service both directly to members and by supporting other member-facing staff in their service delivery. Service will typically be delivered via Automatic Call Distribution (ACD).
Understand the full range of features and advantages of deposit-related products and services to support excellence in service delivery; provide knowledge support to the Deposit Services Specialist I.
Maintain knowledge of key regulations such as Regulations CC and E to ensure compliance with regulatory policies and procedures; provide knowledge support to the Deposit Services Specialist I.
Identify process improvement opportunities and provide cross-functional subject matter expertise in support of projects and/or system updates as needed.
Serve as a primary resource to research, troubleshoot, and resolve complex deposit issues, including technical and procedural issues.

Systems and Process Support

Serve as a subject matter expert in support of other business units’ processes and initiatives. Handle complex processes to ensure compliance through cross-functional collaboration.
Execute testing for core processing system releases, year-end processing, and escheatment processes.
Assist with tax reporting by performing data cleanup, sending notices, updating W-8/W-9 forms, executing corrections, and completing reporting requirements.
Collaborate with other Membership Services staff to maintain procedures and recommend improvements to increase productivity, performance, and efficiency.

Champion Engagement and Continuous Learning and Development

Assume ownership of personal development through dialogs, participation in group initiatives and projects, and engagement with training.
Explore development options including mentor/mentee relationships, and the use of tools such as the Leader of Self gap analysis and Individual Development Plan (IDP).
Be a champion of change: embrace innovation, and closely collaborate with others to achieve departmental and organizational goals.
Develop and maintain knowledge of internal resources, procedures, systems, and tools.
Strengthen the Credit Union's inclusive environment by engaging with ongoing DEI initiatives.
Invite and accept feedback and provide upward feedback.
Serve as a mentor and positive role model for others within the team.

Qualifications:

Education & Experience

Associate’s degree in business or related field required, Bachelor’s degree preferred (applicable experience in lieu of a degree will be considered).
2 - 3 years’ experience in a financial institution required.
2 - 3 years’ experience in customer service required.
2 - 3 years’ experience in financial services, specifically within deposit operations preferred.

Skills

Demonstrated investigative, analytical, organizational, decision making, and problem-solving
Ability to effectively prioritize workload and tasks, complete assignments in a timely manner, and meet deadlines.
Strong verbal, and written communication
Exceptional interpersonal and customer service
Ability to work independently as well as collaboratively in team
Skilled at training and
Ability to recognize system and process enhancement
Proficient with Microsoft Office

Working at UW Credit Union:

Why work for UW Credit Union?

Join one of Wisconsin’s premier financial institutions, a National Top Workplace and multi-year recipient of Madison Magazine’s Best Places to Work, Wisconsin State Journal’s Top Workplaces, and Milwaukee Journal Sentinel’s Top Workplaces to receive:

21.5 days of annual time off (accrued per pay period)
2 weeks paid caregiver leave
2.5 weeks paid new child parental leave
2 days paid volunteer time
10 paid holidays (including your birthday!)
401k company match of up to 5%, plus approximately 4% discretionary match
Variable bonus reward
Competitive Medical, Dental, and Vision plans, including domestic partner eligibility
Employee Assistance Program
And more!

All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include, but not limited to, sponsorship or support for H-1B, F-1 OPT, TN, or other visa category.

Apply Now

Refine Your Search

e learning development jobs in madison, wi

Deposit Services Services Specialist II

Early Childhood Support Teachers– Where Education Meets Fun, Joy & Compassionate Leaders!

Early Childhood Lead Teachers– Where Education Meets Fun, Joy & Compassionate Leaders!

Client Experience Training and Development Specialist

Maintenance Technician I

Instructional Designer I - REMOTE

Behavior Education Assistant (0.42)/Family Liaison (0.1) - Muir - 0.52 FTE - 26-27 SY

Leasing Associate

Consumer Protection Investigator - Limited Term Employment

OTD Education Specialist – UW Organ and Tissue Donation (OTD)

Caregiver

Casual Sales Ambassador - Madison-Hilldale

PTTC Prevention Fellow

Direct Support Professional

Direct Care Staff

optician

Workplace Violence Prevention Consultant

Associate LMS Administrator

Retail Training Specialist

Special Advisor, Higher Education Advisory

I want to receive the latest job alert for e learning development in madison, wi

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