Top 11 Group claims support specialist Jobs in Madison, Wi

Group Claims Support Specialist
Horace Mann —Madison, WI
- $21.44 - $29.16 an hour
- Microsoft Excel
- Microsoft Access
- Microsoft Outlook
Quick Apply
Payment Records Adjuster (Claims Support Specialist)
Wis Phys Svc Ins Corp —Madison, WI
- 8 hour shift
- Customer service
- High school diploma or GED
- Continuous improvement
- Health insurance
- Dental insurance
8d
Human Resources Specialist
Sentry Insurance —Madison, WI
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Employee Relations Specialist - Human Resources
The Medical College of Wisconsin, Inc. —Madison, WI
- Full-time
- Word processing
- Research
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Logistics Specialist II
Sub-Zero Group, Inc. —Madison, WI
- Background check
- Microsoft Excel
- Mid-level
- Profit sharing
- Health insurance
Quick Apply
Compliance and Development Analyst Senior
Sentry Insurance —Madison, WI
- $61,900 - $92,900 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
1d
EFT Specialist
UW Credit Union —Madison, WI
- From $20.50 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Paid holidays
- Health insurance
Human Resources Generalist - Labor Relations
Sub-Zero Group, Inc. —Madison, WI
- Background check
- Mid-level
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
Associate SEM Analyst
Sentry Insurance —Madison, WI
- Full-time
- Hybrid work
- Marketing
- Office
- Bachelor's degree
- Health insurance
- Dental insurance
1d
Entry Level Sales Executive - Trucking
Cottingham & Butler —Madison, WI
- Office
- Bachelor's degree
- 1 year
- Continuing education credits
Quick Apply

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Payment Records Adjuster (Claims Support Specialist)
Wis Phys Svc Ins Corp —Madison, WI
Enjoy responding to correspondence from internal and external customers to include departments within MVH Division, attorneys, insurance companies, TRICARE…
8d

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Claim Specialist - Property Field Inspection
State Farm Mutual Automobile Insurance Company —Chillicothe, OH
A valid driver's license is required. Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor…
$59,059.65 - $90,000.00 a year
3d
Claim Specialist - Property Field Inspection
State Farm Mutual Automobile Insurance Company —Chillicothe, OH
A valid driver's license is required. Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor…
$59,059.65 - $90,000.00 a year

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Group Claims Support Specialist

Horace Mann -
Madison, WI

Quick Apply

Job Details

$21.44 - $29.16 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

At Horace Mann, we're committed to helping educators and their families through life's important moments. As a Group Claims Support Specialist, you'll play a vital role in supporting our Group Claims team by ensuring claims are processed efficiently, documentation is accurate, and customers receive timely, responsive service.

This position is ideal for a detail-oriented professional who enjoys organization, collaboration, and providing exceptional support in a fast-paced environment. You'll work closely with Group Claims Examiners while gaining valuable experience across Life, Disability, and other Group Insurance products.

Key Responsibilities

Claims Administration & Processing

Support Group Claims Examiners by gathering, verifying, and entering claim information into the claims management system.
Prepare, organize, and maintain complete and accurate electronic claim files.
Set up new claims and maintain accurate records throughout the claim lifecycle.
Scan, upload, index, and manage electronic and physical claim documents.
Assist with claim filing, archiving, retrieval of archived files, and other administrative support activities.

Document & Workflow Management

Review incoming mail, electronic correspondence, faxes, and documents for completeness and appropriate routing.
Evaluate disability applications for required documentation and request additional information from applicants or employers when necessary.
Route claim documentation to the appropriate Claims Examiner.
Set up and maintain disability claim records within the paperless claims management system.
Update policy and employer information within internal systems, including PolicyPro and Microsoft Access.

Customer & Business Partner Support

Respond to routine inquiries from policyholders, beneficiaries, employers, and business partners regarding claim status.
Prepare and distribute correspondence, reports, commission checks, FICA billings, and other claim-related communications.
Process vendor and medical provider invoices for payment.
Collaborate with internal teams to ensure timely and accurate claim support.

Operational Excellence

Generate reports and summaries to support claims operations and management.
Participate in special projects and departmental initiatives as assigned.
Maintain high standards of accuracy, confidentiality, and service while meeting established productivity and quality expectations.
Identify opportunities to improve workflows and support continuous process improvement.

Qualifications & Experience

Required

High School Diploma or GED.
Strong organizational skills with exceptional attention to detail.
Excellent verbal and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Strong customer service and interpersonal skills.

Preferred

Bachelor's degree in a related field or equivalent work experience.
Experience in an administrative, operations, or support role within the insurance or financial services industry.
Familiarity with claims administration or claims management systems.
Working knowledge of Microsoft Office Suite, including Word, Excel, Outlook, and Access.

Skills & Competencies

Detail-oriented with a strong focus on quality and accuracy
Excellent organizational and time management skills
Strong analytical and problem-solving abilities
Ability to work independently and collaboratively
Customer-focused with a commitment to service excellence
Adaptable and eager to learn new systems and processes

Pay Range:

$21.44- $29.16/hr.

Salary is commensurate to experience, location, etc.

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we've broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we're publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.

We're motivated by the fact that educators take care of our children's future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

For applicants that are California residents, please review our California Consumer Privacy Notice

All applicants should review our Horace Mann Privacy Policy

Quick Apply

Refine Your Search

group claims support specialist jobs in madison, wi

Group Claims Support Specialist

Payment Records Adjuster (Claims Support Specialist)

Human Resources Specialist

Employee Relations Specialist - Human Resources

Logistics Specialist II

Compliance and Development Analyst Senior

EFT Specialist

Human Resources Generalist - Labor Relations

Associate SEM Analyst

Entry Level Sales Executive - Trucking

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