Top 11 Head of customer experience Jobs in Madison, Wi

Head Chef
Upper Crust Food Service —Madison, WI
- Full-time
- Background check
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
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Lead Director, Head of Product Execution
CVS Health —Madison, WI
- $100,000 - $231,540 a year
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
9d
Senior Director, Site Head of Quality
Catalent —Madison, WI
- Email
- Master's degree
- Bachelor's degree
- Recruiting
- Health insurance
- Dental insurance
Kitchen Manager/Head Chef
The Great Dane Pub and Brewing Co. —Madison, WI
- $55,000 - $60,000 a year
- Full-time
- ServSafe
- 3 years
- Accounting
- Health insurance
- Dental insurance
Quick Apply
Chief Engineer
The Historian Hotel —Madison, WI
- $62,000 - $70,000 a year
- Full-time
- Hotel
- High school diploma or GED
- Driver's License
- Paid holidays
- 401(k)
Quick Apply
7d
Chief Lending Officer
Lake Ridge Bank —Middleton, WI
- Email
- Customer service
- English
- Finance
6d
Crew Chief
Team Car Care West, LLC (US) —Madison, WI
- $16.76 - $17.76 an hour
- Full-time
- 18 years or older
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Chief Engineer - Software (Battery Electric Vehicle Software & Controls) - Hybrid
Oshkosh Defense —Madison, WI
- $118,600 - $204,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
10d

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Head Chef

Upper Crust Food Service -
Madison, WI

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Health insurance
Dental insurance
Vision insurance
401(k) matching
Pet insurance

Qualifications

Customer communication
Staff supervision
Food Safety Manager Certification
Team management
Managing kitchen staff
Customer service problem-solving
Food preparation equipment operation

Full Job Description

Proudly serving Sororities and Fraternities, Upper Crust Food Service is known for freshness, quality, variety, and excellent customer service. Upper Crust Food Service began with a vision to solve a problem that many Fraternity and Sorority houses face. That problem is a lack of consistency and professionalism in the kitchen. With a focus on great food and personal service, we’ve remained true to our roots. Today, the chefs of Upper Crust Food Service prepare tens of thousands of meals weekly for students across the country.

At Upper Crust Food Service, YOU are the crucial ingredient for providing fresh healthy Greek life food nationwide. Our Chefs enjoy a lifestyle that is unmatched in the hospitality industry with very few late nights and weekend hours.

Head Chefs are responsible for creating, planning, and executing all fresh, from scratch weekly menus with input from the client and Management team. Direct all food preparation and staff in accordance with company’s core values and culture. Manage and uphold the best sanitation practices in the kitchen. Maintain outstanding communication with management and customers. Consistently deliver outstanding products and customer service

If you are excited to create cool from-scratch food and make people happy every day, APPLY NOW. We're currently looking for a classically trained Chef who is driven by their love and passion for food.

This position is highly competitive, we are accepting resumes immediately.

What’s in it for you?

Very few late nights and weekend hours
Time off for most holidays
Paid vacations
A competitive 401K with company match
Health, dental, vision, and pet insurance

Duties and Responsibilities:

Prepare, design, and execute menus
- Menu meetings with the chapter will be required.
Create high-quality meals with excellent presentation and flavor.
Send photos regularly of meal presentations to management
Maintain a clean and sanitary kitchen and dining room
Wash kitchen utensils, equipment and dishes.
Ensure the kitchen operates in a timely manner
Oversee and train kitchen staff, manage schedules, and assess performance with management’s approval.
Order supplies in accordance with budgetary requirements and stock inventory
Enforce sanitation and food safety standards per state and local regulations.
Maintain a professional and positive attitude with coworkers and customers.
Assist in planning and executing special events as directed by management.
Communicate regularly with management via calls, emails, and texts.
Ensure compliance with all policies among staff.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Skills and Abilities:

Ability to work well as part of a team.
Understand, remember, and apply oral and/or written instructions
Deal with challenging customers in a professional manner
Demonstrate understanding and proficiency in various cooking methods, cuisines, ingredients, equipment, and procedures
Show understanding of and commit to a professional appearance and positive attitude
Maintain excellent record of kitchen and staff management
Exhibit accuracy and speed in handling emergency situations and providing solutions
Be familiar with the industry's best practices

Preferred Education and Experience:

3+ years in professional, high-volume food production or catering, or an equivalent combination of relevant education and/or experience
Ability to pass a background check
Culinary degree is a plus
Must hold a valid manager level sanitation certification or obtain one within 30 days of employment

Special Demands:

The work environment can be loud and busy. There are many kitchen hazards such as hot surfaces and liquids, sharp knives, and slippery floors.
Capability to work in a kitchen environment that may involve exposure to extreme heat or cold.
Required to stand for long periods, up to 8+ hours, as well as walk, bend and stoop.
Must be able to lift and/or move objects up to 50 pounds.
Exposure to cleaning chemicals

Upper Crust Food Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Quick Apply

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head of customer experience jobs in madison, wi

Head Chef

Lead Director, Head of Product Execution

Senior Director, Site Head of Quality

Kitchen Manager/Head Chef

Chief Engineer

Chief Lending Officer

Crew Chief

Chief Engineer - Software (Battery Electric Vehicle Software & Controls) - Hybrid

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