Top 2 Landscape designer / sales Jobs in Madison, Wi

Account Manager
Carrington Lawn & Landscape —Middleton, WI
- $70,000 - $120,000 a year
- Full-time
- Mid-level
- Business development
- Driver's License
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Landscape Designer / Sales
Glacier Landscape, Inc. —Verona, WI
- $30 - $40 an hour
- Full-time
- Mid-level
- Office
- Residential
- Health insurance
- Dental insurance
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4d

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Account Manager
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The Account Manager role is ideal for a relationship-driven professional who enjoys cultivating long-term client partnerships, communicating proactively, and…
$70,000 - $120,000 a year
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Account Manager

Carrington Lawn & Landscape -
Middleton, WI

Quick Apply

Job Details

Full-time
$70,000 - $120,000 a year

Qualifications

Customer communication

Full Job Description

The Account Manager role is ideal for a relationship-driven professional who enjoys cultivating long-term client partnerships, communicating proactively, and working collaboratively with both office and field teams. The Account Manager is a key client-facing role responsible for delivering an exceptional client experience and supporting operational success across the company. This position is primarily aligned with the Maintenance Division, but collaborates cross-divisionally to ensure that client needs are met with excellence. The Account Manager will report to the Director of Business Development / Maintenance Division Lead and is classified as FLSA-exempt. There are no direct supervisory responsibilities.

Role Duties:

Client Experience - 75%
- Own the sales and service process from start to finish, ensuring a seamless, professional, and highly positive experience for every client.
- Serve as the primary point of contact for clients, confidently addressing questions related to scheduling, service quality, and project needs.
- Manage and track all maintenance inquiries and non-designer installation requests through the company CRM to ensure transparency and team collaboration.
- Qualify inbound leads based on alignment with Carrington’s business model; when necessary, decline work in a manner consistent with company values while preserving future opportunities.
- Prepare estimates for maintenance and installation work in line with profit goals and meet client expectations for timeliness.
- Proactively recommend enhancements and value-added services to clients, contributing to account growth and improved property outcomes.
- Rank and manage clients by strategic value, ensuring high-value clients receive responsive, prioritized support.
- Provide ongoing market and client feedback to the Director of Business Development and division leads to guide business decisions and service improvements.
- Identify opportunities for design-build collaboration and ensure smooth handoffs to landscape designers when appropriate.
- Act as a collaborative member of the management team, supporting colleagues and contributing to a positive, solution-oriented culture.
- Continually look for opportunities to improve the customer experience, offering proactive recommendations for process or communication enhancements.

Support of Operations Across all Divisions - 25%
- - Participate in companywide meetings, events, and training with a positive, team-oriented mindset that reinforces Carrington’s culture.
  - Support training efforts, sharing best practices with both office and field staff to promote consistency and service excellence.
  - Assist with snow operations during the winter season as needed.
  - Serve as a potential backup resource to the Operations Manager and Director of Business Development.
  - Support the overall success of the company by assisting with tasks as needed, including occasional field work as needed.

Preferences & Abilities:

Strong communication and relationship-building skills
Organizational skills with the ability to manage multiple accounts simultaneously
Ability to read scopes of work, estimate services, and understand production workflows
Proficiency with CRM or service-management systems
Valid driver’s license
Experience in landscape management, residential client service, or property care industries is a preference.

Key Competencies:

Client-focused mindset
Collaboration & teamwork
Professional communication
Problem-solving and initiative
Time management
Adaptability during peak times

Quick Apply

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