Top 38 Learner services representative Jobs in Madison, Wi

Support Representative I (Madison, WI)
SameGoal Inc —Madison, WI
- $60,000 - $70,000 a year
- Full-time
- Background check
- Writing skills
- English
- Disability insurance
- Health insurance
Quick Apply
13d
Customer Relations Representative - State Farm Agent Team Member
Alex Rabb - State Farm Agent —Madison, WI
- $40,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Program Support Teacher CC (for interest) - 0.8 Hamilton/0.2 Van Hise - 1.0 FTE - 26-27 SY
Madison Metropolitan School District —Madison, WI
- $25 - $26 an hour
- Weekends as needed
- School experience
- Spanish
- High school
12d
Teaching Faculty
University of Wisconsin–Madison —Madison, WI
- From $70,000 a year
- Full-time
- Laboratory
- Classroom
- Management
- Dental insurance
- Paid time off
14d
Budget & Policy Analyst - Planning, Budget, Purchasing & Accounting - 1.0 FTE
Madison Metropolitan School District —Madison, WI
- $82,118.40 - $106,059.20 a year
- Full-time
- High school
- Customer service
- Mid-level
12d
Program Support Teacher CC (for interest) - West High - 1.0 FTE - 26-27 SY
Madison Metropolitan School District —Madison, WI
- $25 - $26 an hour
- Weekends as needed
- School experience
- Spanish
- High school
12d
Full-Time Processing Center Clerk 2 - Clothing
District Council of Madison Inc., Society of St. Vincent de Paul —Madison, WI
- $18.62 - $19.39 an hour
- Full-time
- Ability to lift 50 pounds
- Entry level
- Disability insurance
- Health insurance
Quick Apply
5d
Full-Time Processing Center Clerk 2 - Home Essentials Department
District Council of Madison Inc., Society of St. Vincent de Paul —Madison, WI
- $18.62 - $19.39 an hour
- Full-time
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Entry level
- Disability insurance
- Health insurance
Quick Apply
5d
4K SEA (0.7)/SEA (0.1) - Orchard Ridge - 0.8 FTE - 26-27 SY
Madison Metropolitan School District —Madison, WI
- From $24.82 an hour
- Classroom
- High school
- Ability to walk for extended periods
Program Support Teacher SLP Teacher Leader - Doyle - 1.0 FTE - 26-27 SY
Madison Metropolitan School District —Madison, WI
- From $52,154 a year
- Weekends as needed
- Spanish
- High school
- Working with individuals with disabilities
Program Support Teacher CC (for interest) - Schenk - 0.5 FTE - 26-27 SY
Madison Metropolitan School District —Madison, WI
- $52,154 a year
- Weekends as needed
- School experience
- Spanish
- High school
12d
Fellowship Director
University of Wisconsin–Madison —Madison, WI
- Full-time
- Medicine
- Surgery
- BC/BE
- Retirement plan
Village Builder (0.5)/SEA (0.317) - 0.817 FTE - Crestwood - 26-27 SY
Madison Metropolitan School District —Madison, WI
- From $24.82 an hour
- Weekends as needed
- High school
- Ability to walk for extended periods
- Word processing
Prog. Supprt. Teach. CC (for interest) - Intensive Intervention Prog. (Holtzman) - 1.0 FTE - 26-27SY
Madison Metropolitan School District —Madison, WI
- $52,154 a year
- Full-time
- School experience
- High school
- Working with individuals with disabilities
12d
Rheumatology Clinician Researcher
University of Wisconsin–Madison —Madison, WI
- Part-time
- Medicine
- BC/BE
- University
- Retirement plan
Hospitalist
University of Wisconsin–Madison —Madison, WI
- Full-time
- Medicine
- Inpatient
- Mid-level
- Retirement plan
BEA (0.35)/SEA (0.045) - Leopold - 0.395 FTE - 26-27 SY
Madison Metropolitan School District —Madison, WI
- $24.82 an hour
- Weekends as needed
- School experience
- Spanish
- High school
0.5 Early Childhood (EC) PST CCIES / 0.5 Early Childhood (EC) Itinerant - Doyle - 1.0 - 26-27 SY
Madison Metropolitan School District —Madison, WI
- From $52,154 a year
- Weekends as needed
- Classroom
- Spanish
- Management
12d
Family Medicine Physician – Cottage Grove Clinic
University of Wisconsin–Madison —Madison, WI
- Full-time
- Medicine
- Clinic
- Ob/Gyn
Glaucoma Specialist
University of Wisconsin–Madison —Madison, WI
- Full-time
- Medicine
- BC/BE
- Mid-level
- Health insurance
- Retirement plan

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learner services representative jobs near madison, wi

Support Representative I (Madison, WI)

SameGoal Inc
Madison, WI

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year
13 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Interpersonal skills
Writing skills
English
Bachelor's degree
Attention to detail
Customer support
Grammar Experience
Technical Proficiency

Full Job Description

Company
School districts are required by federal, state, and local law to provide a free, appropriate public education through Special Programs such as Special Education, Section 504, RTI/MTSS, Gifted/Talented and English Learners/Emergent Bilingual. Extensive documentation is required, informs student education, and drives district funding.

SameGoal is a documentation, management and compliance web application that helps districts reduce time spent on paperwork, prevent compliance issues and improve education for students with special needs. We currently serve 1000+ districts/local education agencies nationally (including large and small districts, state agencies and charter networks) with a 99%+ annual renewal rate.

Support Team
Outstanding user satisfaction starts with excellent support. SameGoal's Support Team is the first line of support for all users of the SameGoal web application. The mission of the support team is to help our users understand how to use the application to best support their different Special Programs workflows. This encapsulates all parts of the user experience from how to log into the application, how to manage their caseload, to how to troubleshoot student alerts.

Transitioning Teachers
Important skills in this role include attention to detail, curiosity, a heart for understanding, and helping serve educators and thereby students as best as possible. It blends empathy, patience, joy of serving others, and interest in solving puzzles a unique way. There are few other opportunities available in which you can help fellow educators effectively support their students in a platform that truly speeds up their processes, giving them more time to focus on their students.

Role

Provide a high level of customer service and support from 10am - 7pm CST (via phone, email, video calls).
Have the ability to evaluate, troubleshoot, replicate and follow-up on customer issues.
Enter tickets and assist in administering a Help Desk ticketing system. Capitalize on functionality within the system to continuously improve processes.
Track open tickets: follow-up with the requestor and others assigned to determine and communicate the progress of the ticket or request.

Requirements

Bachelor's degree or higher required
Positive, confident, proactive work ethic
Outstanding attention to detail with a drive for high-quality output
Excellent technical aptitude and comfortable with learning new applications and software tools
Excellent verbal and writing skills, including complete command of English grammar and mechanics
Strong interpersonal skills, keeping our users happy with a user-friendly, stable application experience
1-2 years of technical support experience (technical support role) preferred

Employment

Full time in-person at our Madison, WI office

Benefits

401(k) / 401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

SameGoal is an Equal Opportunity Employer, participates in E-Verify and is FLSA exempt.

Job Type: Full-time

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Education:

Bachelor's (Required)

Experience:

Customer support: 2 years (Required)

Language:

English (Required)

Work Location: In person

Quick Apply

Refine Your Search

learner services representative jobs in madison, wi

Support Representative I (Madison, WI)

Customer Relations Representative - State Farm Agent Team Member

Program Support Teacher CC (for interest) - 0.8 Hamilton/0.2 Van Hise - 1.0 FTE - 26-27 SY

Teaching Faculty

Budget & Policy Analyst - Planning, Budget, Purchasing & Accounting - 1.0 FTE

Program Support Teacher CC (for interest) - West High - 1.0 FTE - 26-27 SY

Full-Time Processing Center Clerk 2 - Clothing

Full-Time Processing Center Clerk 2 - Home Essentials Department

4K SEA (0.7)/SEA (0.1) - Orchard Ridge - 0.8 FTE - 26-27 SY

Program Support Teacher SLP Teacher Leader - Doyle - 1.0 FTE - 26-27 SY

Program Support Teacher CC (for interest) - Schenk - 0.5 FTE - 26-27 SY

Fellowship Director

Village Builder (0.5)/SEA (0.317) - 0.817 FTE - Crestwood - 26-27 SY

Prog. Supprt. Teach. CC (for interest) - Intensive Intervention Prog. (Holtzman) - 1.0 FTE - 26-27SY

Rheumatology Clinician Researcher

Hospitalist

BEA (0.35)/SEA (0.045) - Leopold - 0.395 FTE - 26-27 SY

0.5 Early Childhood (EC) PST CCIES / 0.5 Early Childhood (EC) Itinerant - Doyle - 1.0 - 26-27 SY

Family Medicine Physician – Cottage Grove Clinic

Glaucoma Specialist

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