Top 3833 Manager, customer success Jobs in Madison, Wi

Customer Success Manager
Abbott Laboratories —Madison, WI
- $61,300 - $122,700 a year
- Full-time
- Marketing
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
9d
Enterprise Customer Success Manager
Palo Alto Networks —Madison, WI
- Azure
- 5 years
- Windows
Manager, Customer Success
Findhelp —Madison, WI
- Full-time
- 7 years
- Bachelor of Science
- Office
- Paid training
- Paid parental leave
Quick Apply
Non-Profit Association Manager (Remote)
CORE Association Management —Madison, WI
- $24 - $27 an hour
- Part-time
- Remote
- Mid-level
- 3 years
- Administrative experience
- Professional development assistance
- Opportunities for advancement
Quick Apply
2d
QA/QC Manager (Boiler/Pipefitting)
CR Meyer —Wisconsin
- Full-time
- Microsoft Access
- Management
- Construction site
Quick Apply
Local City Driver
Saia Inc. —Waunakee, WI
- $32.70 - $37.45 an hour
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- Local
General Manager (Auntie Anne's West Town Mall - Madison, WI)
Auntie Anne's/Cinnabon/Jamba Juice/Carvel —Madison, WI
- $50,000 a year
- Extended hours
- 18 years or older
- ServSafe
- Bachelor of Science
RN Case Manager
Community Care, Inc. —Madison, WI
- Full-time
- Nursing
- RN License
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Maintenance Supervisor
The Little Potato Company —DeForest, WI
- Extended hours
- Office
- 3 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Sr. Project Engineer - BEV Systems Engineering
Oshkosh Defense —Madison, WI
- $104,100 - $173,900 a year
- Full-time
- Master's degree
- 8 years
- Team management
Assistant Project Manager -Civil Construction
Terra Engineering & Construction Corporation —Madison, WI
- $80,000 - $100,000 a year
- Full-time
- Construction site
- Bachelor of Science
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Sales Consultant
Fortune International, LLC —DeForest, WI
- Full-time
- Mid-level
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
Lead Veterinarian
Muir Field Pet Clinic —Madison, WI
- $125,000 - $140,000 a year
- Full-time
- Patient care
- In-person
- Senior level
- Relocation assistance
- Health insurance
Quick Apply
Field Project Manager, Residential Roofing
Vault Roofing —Madison, WI
- $70,000 - $80,000 a year
- Full-time
- Construction site
- 5 years
- Residential
Quick Apply
12d
Warranty Manager
Encore Homes Inc —Middleton, WI
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Residential
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
9d
Line Haul Driver
Saia Inc. —Waunakee, WI
- $0.77 - $0.87 per mile
- Weekends as needed
- Clean driving record
- Hazmat Endorsement
- Customer service
Tax Credit Assistant Property Manager- Conway at Huxley Apartments
Seldin, LLC —Madison, WI
- Online Application
- Background check
- Sales
- Pass drug screening
- Wellness program
- Paid parental leave
Quick Apply
Remodeling Project Manager
Waunakee Remodeling Inc —Waunakee, WI
- $70,000 - $90,000 a year
- Full-time
- Background check
- Construction site
- Mid-level
- Health savings account
- Health insurance
Quick Apply
9d
Assistant Project Manager
Zander Solutions, LLC —Verona, WI
- From $55,000 a year
- Full-time
- Construction site
- Writing skills
- Residential
- Health insurance
- Dental insurance
Quick Apply
Retail Sales Administrative Assistant
Grand Appliance and TV —Fitchburg, WI
- Full-time
- Organizational skills
- Associate's degree
- Entry level
Quick Apply

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Customer Success Manager

Abbott Laboratories -
Madison, WI

Apply Now

Job Details

Full-time
$61,300 - $122,700 a year
9 days ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Presentation software
Spreadsheets
Presentations for conferences or internal meetings
CRM system proficiency
Excel data analysis

Full Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.

Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

An excellent retirement savings plan with a high employer contribution.

Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.

A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity
The Customer Success Manager (CSM) provides account management services and support to targeted customers, builds collaborative long-term relationships, and provides project leadership, cross-functional process coordination, and targeted data stewardship.

As the Customer Success Manager, you’ll have the chance to optimize the customer experience for strategic accounts, lead cross-functional improvement initiatives, and use account data and customer feedback to strengthen engagement, retention, and growth.

This position is onsite in Madison, Wisconsin.

What You’ll Work On

For the Screening Business Unit, serve as a dedicated point of contact for health system inquiries and escalations, including identification and prioritization of workflow issues and improvements.

Drive customer engagement, retention, and growth in coordination with the sales community and targeted business objectives.

Convene, coordinate, and facilitate cross-functional teams to develop, refine, and implement solutions for strategic programs and process-improvement initiatives.

Develop and implement ordering protocols and product-adoption programs with customers to support institution-based objectives, including patient care standards.

Partner with internal teams to implement customer-experience enhancement solutions, including EMR integration.

Analyze account data and metrics to monitor the health of targeted accounts and respond to changing clinical and operational issues and challenges.

Collect, categorize, and prioritize feedback from internal and external customers.

Maintain current knowledge of integrated delivery networks (IDNs), disease states, competition, and outside influences that impact the business and help identify emerging opportunities.

Step outside functional boundaries as needed to understand and influence variables that impact the customer experience.

Provide world-class service and uphold company mission and values through accountability, innovation, integrity, quality, teamwork, and an inclusion mindset.

Influence, guide, and support peers in achieving individual goals while communicating clinical data and sales and marketing messages effectively.

Support and comply with the company’s Quality Management System policies and procedures, and maintain regular and reliable attendance.

Required Qualifications

Bachelor’s Degree in Life Sciences, Business Administration, Marketing or field as outlined in the essential duties; or High School Diploma or General Education Degree (GED) and 4 years of relevant experience in lieu of Bachelor’s Degree.

4+ years of experience in customer service in a medical, healthcare or biotech field.

2+ years of experience with customer relationship management systems.

Demonstrated ability to present ideas/data to internal and external customers in a way that produces understanding and impact.

Proficient with Microsoft Excel; ability to manipulate and summarize data, create pivot tables, and various charts.

Proficient with Microsoft PowerPoint; ability to create concise, clear presentations.

Demonstrated ability to work in a fast-paced, high-energy environment.

Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

Authorization to work in the United States without sponsorship.

Preferred Qualifications

2+ years of experience in a project management role in a medical, healthcare, or technology field where organization and planning skills are essential.

5+ years of customer service experience in a medical, healthcare, or biotech field.

Experience in hospital and health system operations and data needs.

Experience in process documentation and improvement initiatives.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.

Apply Now

Refine Your Search

manager, customer success jobs in madison, wi

Customer Success Manager

Enterprise Customer Success Manager

Manager, Customer Success

Non-Profit Association Manager (Remote)

QA/QC Manager (Boiler/Pipefitting)

Local City Driver

General Manager (Auntie Anne's West Town Mall - Madison, WI)

RN Case Manager

Maintenance Supervisor

Sr. Project Engineer - BEV Systems Engineering

Assistant Project Manager -Civil Construction

Sales Consultant

Lead Veterinarian

Field Project Manager, Residential Roofing

Warranty Manager

Line Haul Driver

Tax Credit Assistant Property Manager- Conway at Huxley Apartments

Remodeling Project Manager

Assistant Project Manager

Retail Sales Administrative Assistant

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