Who We Are
The Edgewater Spa is Madison’s Place for whole-body well-being. Our waterfront salon and spa offers a full range of services in a luxurious, lakeside environment—all delivered by professionally trained health and wellness professionals. Whether your client is a local resident booking a spa day or a resort guest looking for a quick treatment, we offer something for everyone. From massages and facials, group fitness classes and personal training, we invite our guests to come for an hour or stay for the day. If they’re looking for rejuvenation and relaxation, this is the place.
What We Accomplish Together
The Edgewater Spa offers the highest quality of customer service delivered to our guests both in and out of salon and spa services. Our Cosmetologists and Nail Technicians enjoy a beautiful, relaxing work environment located directly on the shores of Lake Mendota, along with the pride that comes from working for a company with a reputation for remarkable service.
What We Have
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A steady flow of clientele through our Spa, earning a hourly rate plus commission and gratuities.
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Commission/Gratuities on all treatments as well as retail - including Spa giftshop & treatment related products.
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A comprehensive benefit package including Medical, Dental and Vision coverage as well as Paid Time Off, 401K contribution matching and voluntary life insurance.
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Discounts to our Spa and Restaurants as well as stays at affiliated hotels.
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Discounted onsite parking for full-time team members, discounted off-site parking for part-time team members, or supplied Madison Metro bus pass.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
What You Have
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Previous experience. Experience within a luxury day spa environment is a plus.
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Ability to be flexible and open to share new ideas.
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Excited to learn and train.
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Licensed in accordance with Wisconsin State Law.
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Maintained records as required by federal, state, local, and company regulations.
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Prior service and/or product sales experience.
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Utilize, maintain and conduct inventory of supplies, products and equipment while maintaining a clean, organized and sanitary work space.
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A caring, outgoing individual who can meet/exceed customer expectations and resolve guest service issues in a timely, friendly and efficient manner.
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Excellent customer service skills with a genuine interest in helping clients, along with the desire to work in a team environment.
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Flawless hygiene, ethics, and practices.
Working Conditions
This position operates in a full-service spa and professional office environment. The role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines and standard spa equipment, such as care products, hot tools, linens, cleaning equipment and supplies. This position requires evening, weekend, and holiday work.
Physical Abilities
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This position is very active and is frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms, occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
