Top 3 Phone operator Jobs in Madison, Wi

Communication Center Representative
UW Health —Madison, WI
- $20.69 - $28.01 an hour
- Weekends as needed
- Mid-level
- In-person
- 1 year
- Paid parental leave
- Health insurance
Call Center Representative - Telecom
SSM Health —Madison, WI
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Communication Representative (Switchboard); 0.6 FTE; PM Shift
UnityPoint Health —Madison, WI
- From $18.32 an hour
- On call
- Hospital
- Administrative experience
- High school diploma or GED
- Paid holidays
- Disability insurance
2d

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Call Center Representative - Telecom
SSM Health —Madison, WI
Answers incoming calls and performs triage of inquiries. Responds to telephone and/or Internet inquiries from customers seeking information and/or resources…

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Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Columbus, OH
Answers inbound calls from a variety of industries. Serves callers by following client direction and reference FAQ pages to answer questions.
Communication Center Operator (Full-time, Day, Riverside)
OhioHealth —Columbus, OH
According to established policies and procedures, relays incoming and outgoing telephone calls, and operates public address or paging systems.

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Communication Center Representative

UW Health -
Madison, WI

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Job Details

$20.69 - $28.01 an hour

Benefits

Paid parental leave
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Retirement plan

Qualifications

Patient scheduling systems
Bachelor's degree in information technology
Medical software
Phone communication
Bachelor's degree in business
Mid-level
Emergency procedures
Radio communication systems
Medical administrative support
Associate's degree in information technology
Telephone systems
Multi-line phone systems
Handling patient inquiries
1 year
Business
Associate's degree
Patient scheduling via phone
Office phone management
Information Technology

Full Job Description

Work Schedule:
.6 FTE, 3rd shift, 100% onsite. This position is on a 3 day rotation with weekends required. Position rotates weekend shift. Scheduled hours are from 11pm – 7am. When working in the office, you will work at 610 N Whitney Way, Madison, WI.

Be part of something remarkable

Join the #1 hospital in Wisconsin and utilize your love for helping people by being the first point of contact for new patients and referring physicians, vendors and the public.

We are seeking a Communication Center Representative to:

Support paging, messaging and scheduling, and appointment services for UW Health.
Provide remarkable customer service to UW Health staff, physicians, and patients.
Confirm and cancel appointments on nights, weekends and holidays for specifically designated clinics.
Take various calls ranging from connecting callers to inpatient rooms, notifying an on-call physician about an organ offer, and executing emergency plans.

You will use:

High quality personal computer workstations.
State-of-the-art telephone technology in a call center environment.
Proprietary software programs specifically designed for call handling, message taking, appointment scheduling and radio paging services.

At UW Health, you will have:

An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance.
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to great resources through the UW Health Employee Wellbeing Department that supports your emotional, financial, and physical well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.

Qualifications

Associate's Degree in Healthcare, Information Technology, Business, or related field (2 years of relevant work experience may be considered in lieu of degree) Required
Associate's Degree or Bachelor’s degree in Healthcare, Information Technology, Business, or related field strongly Preferred

Work Experience

Experience in a large automated call service center and familiarity with at least one form of call processing software Preferred
1 year of experience in a medical, call center, or customer service environment Preferred

Our Commitment to Social Impact and Belonging
UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Administrative Facilities - UW Health has administrative locations throughout Madison and beyond where thousands of employees provide vital support to our clinical areas. These locations are home to departments such as Access Services, Compliance, Human Resources, Information Services, Patient Medical Records, Payroll and many others.

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phone operator jobs in madison, wi

Communication Center Representative

Call Center Representative - Telecom

Communication Representative (Switchboard); 0.6 FTE; PM Shift

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