Top 550 Primary service manager Jobs in Madison, Wi

Community Manager
POINT REAL ESTATE MANAGEMENT LLC —Madison, WI
- Full-time
- Hospitality
- Mid-level
- High school diploma or GED
Quick Apply
Warranty Manager
Encore Homes Inc —Middleton, WI
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Residential
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
1d
Grants Manager 2
Boys & Girls Clubs of Dane County —Fitchburg, WI
- $45,000 - $52,000 a year
- Weekends as needed
- Bachelor of Science
- Research
- Mid-level
Quick Apply
4d
Manager - Manufacturing Sciences & Technology
Catalent —Madison, WI
- Email
- Doctoral degree
- English
- Master's degree
- Paid holidays
- Health insurance
Technical Sales Support Manager
Renewaire —Waunakee, WI
- Full-time
- Background check
- 6 years
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Workers Compensation Claims Representative
Wisconsin Municipal Mutual Insurance Company —Wisconsin
- Full-time
- Hybrid work
- Customer service
- Mid-level
- Residential
- Health savings account
- Health insurance
Quick Apply
Sales Manager / Team Lead
Eldon Homes —Stoughton, WI
- $80,000 - $120,000 a year
- Contract
- Hybrid work
- Mid-level
- Real Estate License
- Driver's License
- Flexible schedule
Quick Apply
Account Manager (Southern Wisconsin)
NXC Imaging —Wisconsin
- $40,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
Quick Apply
11d
Transportation Design Engineer/Project Manager
Kapur and Associates —Madison, WI
- $90,000 - $140,000 a year
- Full-time
- Civil engineering
- Microsoft Outlook
- Customer service
- Health savings account
- Health insurance
Quick Apply
Back Server/Busser
North Italia —Madison, WI
- $2.33 an hour + tips
- Email
- In person
- English
- Restaurant
- Communication skills
- Paid training
- Health insurance
HVACR Ductless Service Advisor
Gustave A Larson Company —Madison, WI
- $67,000 - $95,000 a year
- Full-time
- Mid-level
- Assembly
- In-person
Quick Apply
Clinical Manager
PRN Home Health & Therapy —Madison, WI
- $80,000 - $90,000 a year
- Weekends as needed
- CPR Certification
- Nursing
- RN License
- Mileage reimbursement
- Health savings account
Quick Apply
9d
Manager, Quality and Compliance
Catalent —Madison, WI
- Email
- Doctoral degree
- Master's degree
- Bachelor's degree
- Paid holidays
- Health insurance
Field Property and Casualty Adjuster
CUSTARD INSURANCE ADJUSTERS —Madison, WI
- $50,000 - $65,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Mileage reimbursement
- Health insurance
Quick Apply
Civil Site Design Department Manager
Kapur and Associates —Madison, WI
- $90,000 - $140,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Project Manager
Quality Power Solutions —Madison, WI
- $85,000 - $100,000 a year
- Full-time
- Background check
- Customer service
- Engineering
- Health insurance
- Dental insurance
Quick Apply
Food Service Supervisor
University of Wisconsin–Madison —Madison, WI
- From $22.50 an hour
- 8 hour shift
- ServSafe
- English
- Mid-level
- Referral program
- Retirement plan
12d
Commercial Flooring Installation Expeditor
Sergenian's Floor Coverings —Madison, WI
- From $62,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Health insurance
- Dental insurance
Quick Apply
Transportation Design Department Manager
Kapur and Associates —Madison, WI
- $90,000 - $140,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Writing skills
- Health savings account
- Health insurance
Quick Apply
Installation Project Manager
Midwest Alarm Services —Madison, WI
- $100,000 - $110,000 a year
- Full-time
- Construction site
- System design
- Mid-level
Quick Apply

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primary service manager jobs near madison, wi

Community Manager

POINT REAL ESTATE MANAGEMENT LLC -
Madison, WI

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
High school diploma or GED
Conflict management
Newsletters (communication methods)

Full Job Description

Description:

At Point Real Estate Management, we believe great communities begin with exceptional resident experiences. The Community Manager is dedicated to creating an outstanding living experience for residents across a multi-site apartment portfolio. This position serves as the primary advocate for resident satisfaction by building relationships, fostering community engagement, and ensuring residents feel welcomed, heard, and valued throughout their residency.

Working alongside Property Managers, the Community Manager supports Point Real Estate Management's commitment to providing exceptional customer service by focusing on resident retention, communication, conflict resolution, community programming, and enhancing the overall quality of life within each community. This role is highly visible throughout the portfolio and plays a vital part in creating communities that residents are proud to call home.

Essential Responsibilities

Resident Relations

Serve as the primary ambassador for resident satisfaction across all assigned Point Real Estate Management communities.
Build meaningful relationships with residents through regular interaction and a visible presence within each community.
Welcome new residents and help create a positive and memorable move-in experience.
Conduct resident follow-up calls and visits after move-in and throughout the lease term.
Address resident concerns with empathy and professionalism while collaborating with Property Managers to achieve timely resolutions.
Follow up to ensure resident concerns have been fully resolved and expectations have been exceeded.

Community Engagement

Plan, coordinate, and host resident appreciation events and community activities that reflect the welcoming culture of PRM.
Develop programs that encourage resident interaction and foster a strong sense of community.
Maintain communication through newsletters, social media, bulletin boards, and resident outreach.
Recognize resident milestones and celebrate community achievements.

Resident Retention

Develop and implement resident retention initiatives that promote long-term residency and satisfaction.
Monitor resident satisfaction surveys and online reviews.
Identify trends and recommend improvements that enhance the resident experience across the portfolio.
Encourage lease renewals by building positive resident relationships and proactively addressing concerns.

Property Presence

Regularly visit each community to remain visible, approachable, and accessible to residents.
Perform hospitality-focused walkthroughs to identify opportunities for improving the resident experience.
Report concerns regarding cleanliness, curb appeal, amenities, or common areas to the Property Manager and Maintenance team.
Help ensure each community reflects the company's high standards for appearance, hospitality, and resident care.

Team Collaboration

Partner with Property Managers to improve resident satisfaction and retention.
Collaborate with onsite teams to ensure a seamless and positive resident experience.
Assist with onboarding new residents and introducing community amenities and services.
Share resident feedback and recommendations with management teams to continuously improve operations and resident services.

Ideal Candidate

The ideal Community Manager embodies the service-focused values of Point Real Estate Management. They genuinely enjoy working with people and understand that relationships are the foundation of successful communities. They are approachable, compassionate, organized, and proactive. They recognize opportunities to improve the resident experience before concerns arise and are committed to making every resident feel welcomed, appreciated, and connected.

Success in This Role

Success is measured by:

High resident satisfaction and positive feedback.
Increased lease renewal rates.
Strong resident engagement and participation.
Timely and effective resolution of resident concerns.
A positive online reputation for each community.
Consistent visibility and relationship-building across the portfolio.
Living out the customer service standards and values of PRM every day.

Why Join Point Real Estate Management?

At Point Real Estate Management, we believe apartment communities should be more than places to live—they should be places where people feel connected, respected, and at home. We are committed to building relationships, delivering exceptional service, and creating communities where residents and employees alike can thrive.

As a Community Manager, you will play a key role in bringing that mission to life by creating memorable resident experiences, strengthening our communities, and helping Point Real Estate Management continue to set the standard for excellence in property management.

General Hours are Monday-Thursday 8am-4:30pm and Friday 8am-2pm

No less than 40 hours per week

Requirements:

Work Experience Requirements

Two or more years of customer service, hospitality, resident services, or property management experience preferred.
Exceptional interpersonal and communication skills.
Strong conflict resolution and problem-solving abilities.
Passion for creating positive customer experiences.
Organized and self-motivated with the ability to prioritize multiple communities.
Ability to travel regularly between assigned properties.
Proficiency with Microsoft Office and property management software is preferred.

Educational Requirements

High School diploma of GED
2+ years of college preferred

Quick Apply

Refine Your Search

primary service manager jobs in madison, wi

Community Manager

Warranty Manager

Grants Manager 2

Manager - Manufacturing Sciences & Technology

Technical Sales Support Manager

Workers Compensation Claims Representative

Sales Manager / Team Lead

Account Manager (Southern Wisconsin)

Transportation Design Engineer/Project Manager

Back Server/Busser

HVACR Ductless Service Advisor

Clinical Manager

Manager, Quality and Compliance

Field Property and Casualty Adjuster

Civil Site Design Department Manager

Project Manager

Food Service Supervisor

Commercial Flooring Installation Expeditor

Transportation Design Department Manager

Installation Project Manager

I want to receive the latest job alert for primary service manager in madison, wi

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