Top 2 Project coordinator / showroom support Jobs in Madison, Wi

Project Coordinator / Showroom Support
Pella Windows & Doors of Wisconsin —Madison, WI
- $24 - $26 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Health savings account
- Health insurance
Quick Apply
14d
Assistant Product Manager-Vision Fitness
Johnson Health Tech North America Inc —Cottage Grove, WI
- Full-time
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply

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Project Coordinator / Showroom Support

Pella Windows & Doors of Wisconsin -
Madison, WI

Quick Apply

Job Details

Full-time
$24 - $26 an hour
14 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Sales support
Teamwork
Microsoft Excel
Microsoft Outlook
High school diploma or GED
Attention to detail

Full Job Description

We’re looking for a detail-oriented Project Coordinator to manage customer orders from contract through final resolution. In this blended role, you’ll coordinate order entry, purchasing, scheduling, release, delivery, and installation—while also supporting showroom/brand ambassador backup and trade new construction estimating responsibilities. You’ll partner with sales, order fulfillment teams, trade and retail sales representatives, customers, and third-party providers to deliver an excellent customer experience.

Key Responsibilities

· Support our Trade segment producing project estimates by working with Trade Sales representatives and customers to create takeoffs from building plans, prepare new bids, and revise existing bids as needed.

· Provide showroom/brand ambassador backup, including answering customer service calls, opening and closing the showroom as needed, covering daily lunch breaks, and assisting customers with showroom displays and product selections.

· Assist the Project Coordinator team with installation scheduling support, including coordinating timelines, communicating updates, scheduling delivery, work order management and helping ensure projects stay on track.

Coordinate and manage installation permits and related documentation (including Lead Safe Install paperwork when applicable).
Approve and process payments for subcontracted installation companies, as applicable.

· Serve as a primary point of contact for internal teams and customers throughout the order lifecycle.

Review and enter/book orders from the sales team; confirm details, timelines, and requirements.
Purchase products from vendors and corporate manufacturing facilities; track confirmations and changes.
Record and manage key dates and activities related to orders to ensure on-time delivery.
Schedule and release completed product; coordinate value-add and pre-finish activities as needed.
Support payment collection following delivery/installation when needed.
Manage recovery processes for shortages, damages, and service issues; order parts and schedule service as required.
Process factory credits and follow up on pending/denied credits.
Serve as a resource for product offering and system/process questions
Assist with physical inventory and resolving inventory discrepancies as needed.
Promote continuous improvement within the department.

Qualifications

High school diploma or GED required
Proficiency with Microsoft Office (Excel, Word, Outlook) required.
Ability to manage multiple priorities with strong attention to detail and follow-through.
Strong communication skills and customer-service mindset (internal and external).
Ability to work effectively in a team environment.

Preferred

0–2 years of customer service or general business experience.
Familiarity with general construction applications/terminology and/or window and door applications/components.

· Familiarity with reading building plans preferred.

Willingness to learn and develop proficiency in tools such as PQM, Salesforce, Company Cam, and Microsoft Teams.

What Success Looks Like

Accurate order processing and documentation
Efficient coordination to hit milestones and delivery/installation timelines
Excellent customer service for internal and external stakeholders
Ownership of individual goals and follow-through on open issues
Demonstrated strengths in teamwork, communication, organization/planning, and problem-solving

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Pay: $24.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

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project coordinator / showroom support jobs in madison, wi

Project Coordinator / Showroom Support

Assistant Product Manager-Vision Fitness

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