“Choose a job you love, and you will never have to work a day in your life” – Confucius
Employment with Heartland is unique and rewarding. Working here, you have the opportunity to collaborate with a diverse and inclusive team of caring, passionate, and fun-loving coworkers while changing our members lives through helping them make healthier financial decisions.
We are looking for a versatile professional to manage our IT infrastructure while serving as the primary gatekeeper for our digital assets. You will ensure our servers and networks are high-performing and reliable, while simultaneously designing and enforcing the security protocols that protect our data from internal and external threats.
What you will be doing:
- System Infrastructure: Install, configure, and maintain servers, cloud instances (AWS/Azure), and network hardware.
- Security Oversight: Monitor systems for security breaches, manage firewalls, and perform regular vulnerability scans and risk assessments.
- Identity Management: Manage user accounts, permissions, and MFA (Multi-Factor Authentication) across all platforms.
- Incident Response: Lead the technical response to security alerts and system outages, performing root-cause analysis.
- Patch Management: Automate and oversee the deployment of critical updates and security patches across the enterprise server environment.
- Backup & Recovery: Maintain robust disaster recovery plans and ensure data integrity through regular backup testing.
- Compliance & Policy: Develop and enforce IT security policies (e.g., password rotations, data encryption) and assist with audits (WDFI, NCUA, etc.).
What you will need:
- Systems: Proficiency in Windows/Linux Server administration and virtualization (Microsoft Hyper-V, SAN Solutions IBM Flashsystem, etc.).
- Security Tools: Experience with EDR/MDR (Sentinel One), SIEM tools, Fortinet Firewalls, VPNs, and Intrusion Detection Systems (IDS).
- Networking: Strong understanding of TCP/IP, DNS, DHCP, and VLANs.
- Certifications (Preferred): CompTIA Security+, CCNA, Microsoft Certified: Azure Administrator, or CISSP.
- Vigilance: An "assume breach" mindset with a high attention to detail.
- Problem-Solving: Ability to troubleshoot complex system issues under pressure.
- Communication: Able to explain security risks and technical requirements to non-technical staff.
Why Heartland?
Following the credit union principle of people helping people, we invest in our employees and enrich their lives through benefits, including but not limited to:
- Comprehensive medical, dental, and vision plans
- Access to multiple online, learning platforms
- Job progression and enrichment
- 40 hour work week (for full-time)
- Paid time off
- Paid holidays
- Employee recognition program
- And more!
Being a Heartland employee means contributing to a successful and growing team while helping members reach their financial dreams. Working here you can expect a unique and positive culture, opportunities for career advancement, a dynamic and collaborative work environment, and the ability to change our members lives.
All applicants should apply through our website: https://www.heartlandcu.org/tools/joinourteam/
Do you want to take control of your future career? All applicants are welcome to schedule a guaranteed prescreen with our HR team here: https://heartlandcu.coconutcalendar.com/s/NYPQWZDZ
- Please note, you must submit your application prior to setting up the prescreen. Prescreens do not guarantee employment.
Pay: $29.00 - $37.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Work Location: In person
