Top 18 Shelter staff Jobs in Madison, Wi

Front Desk Associate Evenings & Weekends
YWCA of Madison —Madison, WI
- $17.79 an hour
- Part-time
- 18 years or older
- Residential
- High school diploma or GED
Quick Apply
Lead Veterinarian
Muir Field Pet Clinic —Madison, WI
- $125,000 - $140,000 a year
- Full-time
- Patient care
- In-person
- Senior level
- Relocation assistance
- Health insurance
Quick Apply
Shelter 3rd Shift Supervisor
Porchlight, Inc. —Madison, WI
- $24 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
Quick Apply
LTE Juvenile Court Worker
Dane County —Madison, WI
- 8 hour shift
- Background check
- High school diploma or GED
- Driver's License
9d
Park & Building Attendant
City of Sun Prairie —Sun Prairie, WI
- $18 - $20 an hour
- Weekends as needed
- Customer service
- Sanitation
- Research
Part-Time Animal Caretaker
Dane County —Madison, WI
- $15 an hour
- Part-time
- 18 years or older
- 11+ years
- High school diploma or GED
Affordable and Supportive Housing Bureau Director- Career Executive
State of Wisconsin - Administration —Madison, WI
- $36.50 - $61.08 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Office
Part-Time Admitting Technician
Dane County —Madison, WI
- $15 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Admitting Technician (vet assistant)
Dane County Humane Society —Madison, WI
- $15 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid time off
- Vision insurance
Quick Apply
Dog Daycare and Boarding Manager
Dog Haus University —Madison, WI
- Full-time
- Management
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
5d
Shift Lead
The Emerald Paw Pet Resort —Waunakee, WI
- $18 - $20 an hour
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- Supervising experience
- Paid training
- Paid time off
Quick Apply
12d
Shelter Kitchen Manager
Porchlight, Inc. —Madison, WI
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
Quick Apply
Full-Time Animal Behavior Manager
Dane County —Madison, WI
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
Shelter Kitchen Lead Worker FT
Porchlight, Inc. —Madison, WI
- $15 - $17 an hour
- Weekends as needed
- ServSafe
- English
- Mid-level
Quick Apply
Relief Veterinarian
VCA Animal Hospitals —Madison, WI
- Part-time
- Customer service
- Mid-level
- Surgery
- Health insurance
- Dental insurance

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Lead Veterinarian
Muir Field Pet Clinic —Madison, WI
General small-animal wellness: preventive care, vaccines, diagnostics, dentals, minor procedures, ongoing case management — with surgical cases supported by the…
$125,000 - $140,000 a year
Quick Apply
Medical Lead Veterinarian- Pineview Veterinary Hospital- Madison WI
Pineview Veterinary Hospital & Pet Resort —Waunakee, WI
A valid state license and in good standing to practice. Layout & Facility Highlights: A well-equipped, full-service veterinary hospital featuring multiple exam…
$125,000 - $150,000 a year
Quick Apply

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Shelter Support Specialist
Southeast Healthcare —Columbus, OH
Documentation & Reporting: Maintain accurate case files, track client progress, and ensure compliance with program guidelines and reporting requirements.
$15 an hour
Quick Apply
Security Guard - Shelter
Southeast Healthcare —Columbus, OH
Maintain clear and respectful communication with guests. Work closely with shelter staff to uphold shelter policies and procedures.
Quick Apply

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Front Desk Associate Evenings & Weekends

YWCA of Madison -
Madison, WI

Quick Apply

Job Details

Part-time
$17.79 an hour

Qualifications

Physical security incident response
Property rent collection
Visitor query response
Physical security log maintenance
Resident conversation engagement
Incident management
Incident report management
Service scheduling
Greeting customers
Trauma-sensitive environment
Answering guest questions
Mail distribution
Phone call screening
Emergency response in crisis intervention
High school diploma or GED
Experience working with individuals experiencing homelessness
Mail management
Resident rapport building
Security system monitoring (security system operation)
Working with individuals with mental health conditions
Physical access control
Telephone systems
Mail processing
Communication with emergency services
Clean workspace maintenance
Experience working with individuals from underserved communities
Monitoring residents
Physical security emergency response
Entry level
Under 1 year

Full Job Description

Summary

The Front Desk Associate is responsible for maintaining a presence at the front desk providing security to the building by monitoring the traffic flow through the lobby and visitor access during Evening and Weekend shifts. Serves as a point of contact for building residents, directs clients to appropriate personnel, distributes information, responds to resident queries and complaints in a trauma informed manner, investigates disturbances, responds to emergency situations and completes the appropriate paperwork.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Customer Service

Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or resident floor.
Takes and delivers messages or transfers calls to voice mail when appropriate personnel or building residents are unavailable.
Answers questions about organization and provides callers with address, directions, and other information.
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
Provides support to residents of the building by distributing information, forms, resources, mail, apartment keys, etc.
Responds to resident queries and complaints in a trauma informed manner; documenting building incidents.
Collects rent payments and issues receipts for cash received.
Schedules appointments with the appropriate personnel.

Safety and Security

Monitors traffic flow through the lobby by acknowledging the presence of individuals entering and leaving the building, determining the purpose of their visit or resident status, and if they have properly checked in at the desk.
Monitors visitor access and issues passes when required.
Monitors security cameras.
Conducts walking rounds of the building assessing noise levels, investigating disturbances, stopping any unrecognized visitors, noting unsafe conditions and repairs that need to be made in common areas, turning off unattended kitchen appliances, assuring all male visitors are out of the building when male visiting hours end.
Locking all entrances at specified times in the evening, as well as locking off access to different areas of the building.
Observes and documents concerns related to building residents on and around the property.
Follows building procedure in responding to unattended children.
Provides support to Housing staff in verifying wellbeing of case managers after in-home visits.
Responds to emergency situations and works with law enforcement officers, emergency health care providers, and firefighting personnel.
Exercises judgment during crisis situations.

Operations Management

Available to cover overnight shifts due to illnesses and vacations for regular night shift staff.

Documents physical plant issues (i.e. elevator function, building keys, etc.) and reports to the Facilities Director for repair.
Maintains resident rosters making updates and revisions as needed.
Receives, sorts, routes, and distributes mail.
Completes the appropriate move-in/out paperwork for all residents of the building.
Completes and files the appropriate paperwork as needed i.e. incident reports, etc.
Maintains a clean and orderly work environment behind our front desk.
Performs other clerical duties as needed

Qualifications

High School Diploma, equivalency or working towards degree completion.
6-12 months experience providing customer service.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge, Skills and Abilities:

Must support the YWCA mission: eliminating racism and empowering women, and demonstrate the competencies listed in the YWCA Madison Competency Model.
Work experience in the area of residential housing, affordable housing programs, homeless shelter programs, and/or human services.
Experience working with low income populations; especially with individuals with mental illness &/or AODA issues.
Knowledge of Trauma Informed Care practices.
Ability to make appropriate judgment calls during crisis situations.
Willingness to learn.

Additional Requirements

Must be at least age 18.

Quick Apply

Refine Your Search

shelter staff jobs in madison, wi

Front Desk Associate Evenings & Weekends

Lead Veterinarian

Shelter 3rd Shift Supervisor

LTE Juvenile Court Worker

Park & Building Attendant

Part-Time Animal Caretaker

Affordable and Supportive Housing Bureau Director- Career Executive

Part-Time Admitting Technician

Admitting Technician (vet assistant)

Dog Daycare and Boarding Manager

Shift Lead

Shelter Kitchen Manager

Full-Time Animal Behavior Manager

Shelter Kitchen Lead Worker FT

Relief Veterinarian

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