Top 8 Shelter supervisor Jobs in Madison, Wi

Shelter 3rd Shift Supervisor
Porchlight, Inc. —Madison, WI
- $24 an hour
- Full-time
- Ability to walk for extended periods
- Computer literacy
- Mid-level
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Affordable and Supportive Housing Bureau Director- Career Executive
State of Wisconsin - Administration —Madison, WI
- $36.50 - $61.08 an hour
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Office
Full-Time Animal Behavior Manager
Dane County —Madison, WI
- Full-time
- 5 years
- Bachelor of Science
- Mid-level
Part-Time Animal Caretaker
Dane County —Madison, WI
- $15 an hour
- Part-time
- 18 years or older
- 11+ years
- High school diploma or GED
Part-Time Admitting Technician
Dane County —Madison, WI
- $15 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
Shelter Kitchen Manager
Porchlight, Inc. —Madison, WI
- $23 - $25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Experience working with individuals with disabilities
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Shelter Kitchen Lead Worker FT
Porchlight, Inc. —Madison, WI
- $15 - $17 an hour
- Weekends as needed
- ServSafe
- English
- Mid-level
Quick Apply
Admitting Technician (vet assistant)
Dane County Humane Society —Madison, WI
- $15 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Paid time off
- Vision insurance
Quick Apply

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Case Manager Shelter
Porchlight, Inc. —Madison, WI
This position enrolls and orients new shelter guests, and helps guests identify goals, address barriers, connect with community resources, and pursue permanent…
$21 an hour
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11d
Shelter 3rd Shift Supervisor
Porchlight, Inc. —Madison, WI
Minimum of two (2) years of experience in shelter operations, human services, residential programs, security, or related field.
$24 an hour
Quick Apply

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Affordable Housing Community Manager
Lutheran Social Services of Central Ohio —Grove City, OH
Valid Ohio driver's license, access to reliable insured transportation and ability to meet LSS insurance standards required. PTO and 12 Paid Holidays.
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shelter supervisor jobs near madison, wi

Shelter 3rd Shift Supervisor

Porchlight, Inc. -
Madison, WI

Quick Apply

Job Details

Full-time
$24 an hour

Qualifications

Computer operation
Conflict de-escalation
High school diploma or GED
Experience working with individuals experiencing homelessness
Working with individuals with mental health conditions
Experience working with individuals with substance use disorders
Experience working with individuals from underserved communities

Full Job Description

Position Summary

The Shift Supervisor provides direct leadership and oversight of shelter operations during assigned shifts. This role is responsible for supervising third shift shelter staff, maintaining a structured environment, responding to crises, and ensuring high-quality care and services for residents.

Shift Supervisors serve as the on-site leaders for their assigned shift and are responsible for ensuring consistent operations, accountability, communication, and adherence to shelter policies and procedures. The position requires strong leadership skills, sound judgment, professionalism, and the ability to work effectively with individuals experiencing homelessness, mental illness, substance use disorders, and other barriers to stability.

Shift Supervisors will oversee shelter operations across all shelter shifts to ensure continuous supervision and consistency in care and operations.

Essential DutiesResponsibilities

Shift LeadershipStaff Supervision

Directly supervise third shift Shelter Assistants.
Provide leadership, coaching, accountability, and real-time problem solving for staff on duty.
Monitor staff performance and ensure responsibilities are completed appropriately and consistently.
Assist with staff training, onboarding, and mentoring of new employees.
Collaborate with the Shelter Manager to create the third shift schedule. Ensure proper shift coverage and communicate staffing concerns to management.
Conduct shift briefings and ensure accurate pass-down communication between shifts.
Model professionalism, teamwork, and trauma-informed interactions at all times.

Shelter Operations

Oversee day-to-day shelter operations during assigned shift.
Ensure shelter policies, procedures, and program expectations are consistently followed by staff and guests.
Collaborate with Waitlist Administrator, Intake Staff, and Case Managers as needed to monitor resident intake, check-in/check-out procedures, bed assignments, and facility access.
Maintain accurate logs, reports, incident documentation, and daily records.
Complete routine walkthroughs of the facility to ensure safety, cleanliness, and security.
Address operational concerns and notify management of significant incidents or facility issues.

Resident CareCrisis Intervention

Foster a respectful, safe, and supportive environment for shelter guests.
Respond to guest concerns, conflicts, behavioral incidents, and emergencies.
Utilize de-escalation and crisis intervention techniques when addressing difficult situations.
Support guests with dignity while maintaining appropriate boundaries and shelter expectations.
Coordinate with case management or outside emergency services when necessary.

SafetyFacility Oversight

Monitor building safety and security throughout the shift.
Enforce emergency procedures and respond appropriately to fire alarms, medical emergencies, or critical incidents.
Ensure cleanliness and organization of shelter spaces.
Identify and report maintenance or safety concerns promptly.

Qualifications

Required

High school diploma or GED required.
Minimum of two (2) years of experience in shelter operations, human services, residential programs, security, or related field.
Prior supervisory or team leadership experience preferred.
Strong communication, leadership, and conflict-resolution skills.
Ability to remain calm and make sound decisions during crises or high-stress situations.
Ability to work effectively with diverse populations experiencing homelessness and related challenges.
Basic computer proficiency and ability to complete documentation accurately.

Preferred

Associate's or Bachelor's degree in Human Services, Social Work, Criminal Justice, or related field.
Training in trauma-informed care, de-escalation, motivational interviewing, CPR/First Aid, and Narcan administration.
Experience working in a residential or emergency shelter environment.

Physical Requirements

Ability to walk throughout the facility for extended periods.
Ability to occasionally lift up to 25 pounds.
Ability to respond quickly to emergencies and crisis situations.

Work Environment

This position operates in an emergency shelter environment serving adult men experiencing homelessness. The environment may include exposure to crisis situations, behavioral health challenges, and emergency response situations requiring professionalism, sound judgment, and flexibility.

Quick Apply

Refine Your Search

shelter supervisor jobs in madison, wi

Shelter 3rd Shift Supervisor

Affordable and Supportive Housing Bureau Director- Career Executive

Full-Time Animal Behavior Manager

Part-Time Animal Caretaker

Part-Time Admitting Technician

Shelter Kitchen Manager

Shelter Kitchen Lead Worker FT

Admitting Technician (vet assistant)

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