Top 197 Sr. staff program manager Jobs in Madison, Wi

Warranty Manager
Encore Homes Inc —Middleton, WI
- $60,000 - $70,000 a year
- Full-time
- 5 years
- Residential
- Driver's License
- Disability insurance
- Health insurance
Quick Apply
Caregiver (Supported Living Staff) - Full Time
Community Living Connections, Inc. —Stoughton, WI
- $16 - $17 an hour
- Overnight shift
- Background check
- 18 years or older
- Childcare
- Paid training
- Mileage reimbursement
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Sr. Manager, Visual Merchandising
Duluth Trading Company —Mount Horeb, WI
- $85,000 - $117,000 a year
- Weekends as needed
- Marketing
- Merchandising
- Office
- Health savings account
- AD&D insurance
Accounting Manager I
UW Credit Union —Madison, WI
- From $103,750 a year
- Full-time
- 6 years
- Microsoft Outlook
- Writing skills
- Paid holidays
- Health insurance
Registered Nurse - Assisted Living/Memory Care
Oakwood Village University Woods —Madison, WI
- Rotating weekends
- CPR Certification
- Nursing
- Patient monitoring
Quick Apply
Grants Manager 2
Boys & Girls Clubs of Dane County —Fitchburg, WI
- $45,000 - $52,000 a year
- Weekends as needed
- Bachelor of Science
- Research
- Mid-level
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8d
Cardinal View - Assistant Director- Health Services (RN) - $5000 retention bonus
LSL ALF LLC —Middleton, WI
- $32.00 - $39.50 an hour
- Full-time
- Nursing
- RN License
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
4d
Community Manager
ACC MANAGEMENT GROUP, INC. —Madison, WI
- Weekends as needed
- Clean driving record
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
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9h
Construction Materials Field Technician
ECS Ltd —Waunakee, WI
- Construction site
- Writing skills
- No experience needed
- Paid training
Cook | Culinary Chef | Senior Living Cook
Heritage Senior Living —Middleton, WI
- Customer service
- English
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Events Manager
Destination Madison —Madison, WI
- $57,000 - $65,000 a year
- Online Application
- Mid-level
- Office
- Driver's License
- Free parking
- Mileage reimbursement
14d
Sr. Staff Program Manager
Thermo Fisher Scientific —Madison, WI
- Full-time
- Background check
- Microsoft Excel
- Pass drug screening
12d
Senior Administrative Manager
One City Schools, Inc. —Monona, WI
- $55,000 - $70,000 a year
- Full-time
- School experience
- Office
- High school diploma or GED
- Health insurance
- Paid time off
Store Manager (Stoughton, Full-time)
District Council of Madison Inc., Society of St. Vincent de Paul —Stoughton, WI
- $62,000 a year
- Full-time
- Writing skills
- Pass drug screening
- Research
- Disability insurance
- Health insurance
Quick Apply
7d
Assistant Manager (Processing Center, Home Essentials)
District Council of Madison Inc., Society of St. Vincent de Paul —Madison, WI
- $25.13 an hour
- Full-time
- Mid-level
- Windows
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
Quick Apply
11d
Change Manager I
CareOregon —Madison, WI
- $82,620 - $100,980 a year
- Full-time
- Remote
- 1 year
- Communication skills
- Negotiation
- Wellness program
- Paid jury duty
3d
Club Pilates General Manager Sun Prairie
MOVE Fitness —Sun Prairie, WI
- $50,000 - $60,000 a year
- Full-time
- Writing skills
- English
- Mid-level
- 401(k)
- Flexible spending account
Quick Apply
Director for Wellbeing, Accessibility & Student Success
University of Wisconsin System —Madison, WI
- $115,000 - $128,000 a year
- Online Application
- Hybrid work
- Doctoral degree
- 5 years
- Office
- Health insurance
Customer Success Manager - Public Sector
Findhelp —Madison, WI
- Full-time
- 7 years
- Sales
- Office
- Paid training
- Paid parental leave
Quick Apply
Maintenance Manager
Brookdale Senior Living Inc. —Madison, WI
- Nights as needed
- Mid-level
- High school diploma or GED
- Ability to lift 50 pounds
- Health savings account
- Paid holidays
Quick Apply
2d

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sr. staff program manager jobs near madison, wi

Warranty Manager

Encore Homes Inc -
Middleton, WI

Quick Apply

Job Details

Full-time
$60,000 - $70,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
401(k)
Vision insurance

Qualifications

Customer communication
Teamwork
Bachelor's degree
Attention to detail
Organizational skills
Business Administration

Full Job Description

Home Builders Warranty Manager

Encore Homes is a single-family construction company that was started in 1979. Our office is in Middleton, WI. Encore builds 100 homes a year throughout Dane County. Encore’s mission is building attainable, sustainable homes so families can thrive with stability, pride and endless opportunity. We are seeking a Warranty Manager to join our team.

Position Summary the Warranty Manager is responsible for overseeing the entire warranty program for new residential construction. This role ensures timely, fair, and professional resolution of homeowner warranty claims while protecting the company’s reputation, controlling costs, and maintaining compliance with contractual obligations, manufacturer warranties, and applicable building codes. The manager serves as the primary point of contact between homeowners, construction teams, subcontractors, and senior leadership on all post-closing warranty matters.

Key Responsibilities

Manage the full lifecycle of homeowner warranty claims from initial intake through final resolution.
Respond promptly and professionally to homeowner inquiries and service requests; set clear expectations and provide regular status updates.
Investigate claims thoroughly, determine coverage under the company’s limited warranty, manufacturer warranties, and applicable law, and document decisions.
Coordinate and schedule repairs with internal construction teams, subcontractors, and third-party service providers; track work quality and completion.
Maintain accurate digital and physical records of all claims, correspondence, photos, work orders, and costs.
Monitor warranty performance metrics (response times, claim volume, cost per home, recurring issues) and prepare regular reports for leadership.
Identify systemic construction or product issues and collaborate with construction, purchasing, and design teams to implement corrective actions and process improvements.
Train and coach field staff, superintendents, and customer service personnel on warranty policies, procedures, and customer communication standards.
Administer and track manufacturer warranties, extended service agreements, and any third-party warranty programs.
Ensure compliance with local, state, and federal requirements related to residential construction warranties.
Manage warranty reserves, budgets, and cost recovery from subcontractors or manufacturers where appropriate.
Handle escalated or complex claims with diplomacy and firmness, escalating to senior management or legal counsel when necessary.
Continuously review and update the company’s warranty policies, procedures, and homeowner documentation for clarity and legal compliance.

Qualifications

Bachelor’s degree in construction management, business administration, or a related field preferred or equivalent experience.
5+ years of progressive experience in residential construction, customer service, warranty administration, or project management within a home-building company.
Strong working knowledge of residential construction methods, building codes, common defect issues, and limited warranty structures. Will train.
Proven experience managing customer claims and coordinating multiple contractors/subcontractors.
Excellent written and verbal communication skills with the ability to de-escalate tense situations.
Proficiency with construction management software, CRM systems, Microsoft Office Suite, and digital documentation tools.
Strong organizational skills, attention to detail, and ability to manage high volumes of concurrent claims.
Valid driver’s license and willingness to travel to job sites and completed homes as needed.

Preferred Skills & Attributes

Familiarity with industry warranty standards (e.g., 1-year workmanship, 2-year systems, 10-year structural).
Conflict resolution and negotiation skills.
Analytical mindset with the ability to identify root causes and drive process improvements.
High integrity, customer-focused attitude, and professional demeanor under pressure.

Reporting Structure Reports to the Vice President of Single-Family Construction

Salary and benefits

· Competitive salary range of $60,000 to $70,000 depending upon experience

· Annual performance bonus program

· Health, dental, long-term disability insurance and voluntary vision insurance

· 401(k) retirement savings plan

· Company vehicle, laptop, iPad and cell phone provided

· Positive and collaborative work environment

Pay: $60,000.00 - $70,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance

Work Location: In person

Quick Apply

Refine Your Search

sr. staff program manager jobs in madison, wi

Warranty Manager

Caregiver (Supported Living Staff) - Full Time

Sr. Manager, Visual Merchandising

Accounting Manager I

Registered Nurse - Assisted Living/Memory Care

Grants Manager 2

Cardinal View - Assistant Director- Health Services (RN) - $5000 retention bonus

Community Manager

Construction Materials Field Technician

Cook | Culinary Chef | Senior Living Cook

Events Manager

Sr. Staff Program Manager

Senior Administrative Manager

Store Manager (Stoughton, Full-time)

Assistant Manager (Processing Center, Home Essentials)

Change Manager I

Club Pilates General Manager Sun Prairie

Director for Wellbeing, Accessibility & Student Success

Customer Success Manager - Public Sector

Maintenance Manager

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