Top 61 Customer relations manager Jobs in Madison Wi

CS Manager (Customer Service Assistant Mgr.) – Hybrid (WI-Madison) R0058426
Wolters Kluwer —Madison, WI
- $60,700 - $106,000 a year
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- Office
- Commuter assistance
- Paid parental leave
Manager, Customer Success
Findhelp —Madison, WI
- Full-time
- 7 years
- Bachelor of Science
- Office
- Paid training
- Paid parental leave
Quick Apply
12d
Account Manager
MIDWEST FOODS —Madison, WI
- $60,000 - $80,000 a year
- Full-time
- Hybrid work
- Hospitality
- Sales
- Marketing
- Disability insurance
- Health insurance
Quick Apply
Account Manager
Hilti —Madison, WI
- Hybrid work
- Construction site
- Mid-level
- Office
Account Manager, Architectural Solutions
Henricksen —Madison, WI
- $80,000 - $100,000 a year
- Full-time
- Dealership
- Marketing
- 5 years
10d
Property and Casualty Client Manager
M3 Insurance Solutions —Madison, WI
- Full-time
- Mid-level
- Bachelor's degree
- Leadership
- Profit sharing
- Paid parental leave
Key Account Manager - Warehouse Distribution
Axalta Coating Systems —Madison, WI
- $100,000 - $120,000 a year
- Full-time
- Remote
- 5 years
- Bachelor's degree
- Travel
Quick Apply
Account Manager I - ArcBest
ArcBest —Madison, WI
- Full-time
- Computer literacy
- Driver's License
- Bachelor's degree
Account Manager- Service/Repair (Madison)
TK Elevator Corporation —Madison, WI
- Email
- Construction site
- Mid-level
- Bachelor's degree
- Paid parental leave
- Health savings account
13d
Client Support Manager
Lake Ridge Bank —Waunakee, WI
- Email
- Microsoft Excel
- Microsoft Outlook
- 5 years
Senior Account Manager
TDS Telecom —Madison, WI
- $71,500 - $116,200 a year
- Full-time
- Driver's License
- Reliable transportation
- Senior level
- Paid parental leave
- Paid holidays
13d
Territory Sales Manager, St. Louis, MO
PPG —Madison, WI
- $85,000 - $110,000 a year
- Full-time
- Driver's License
- Bachelor's degree
- Travel
- Dental insurance
- 401(k)
Quick Apply
Account Manager
Ingersoll Rand —Madison, WI
- $60,000 - $160,000 a year
- Clean driving record
- Engineering
- Mid-level
- Fuel card
- Health insurance
Territory Manager
Roland Machinery Co —DeForest, WI
- $60,000 - $200,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Mid-level
- Profit sharing
- Disability insurance
Quick Apply
Account Manager II - Energy Systems - WI
Energy Systems Texas LLC —Madison, WI
- Overtime
- Up to 50% travel
- Mid-level
- Driver's License
- Health savings account
- Paid holidays
Quick Apply
Account Manager -SMB Sales
Verizon —Middleton, WI
- Part-time
- Mid-level
- 3 years
- Driver's License
- Paid parental leave
- AD&D insurance
Retail Territory Manager
Mondelēz International —Madison, WI
- $56,200 - $77,275 a year
- Weekends as needed
- Background check
- 18 years or older
- Merchandising
- Fuel card
- Paid holidays
3d
Account Manager
Facility Gateway Critical Services —Madison, WI
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid holidays
- Disability insurance
Quick Apply
Mid-West Life Science Account Manager II (Fully Remote)
Eurofins USA Discovery Services —Madison, WI
- $75,000 - $95,000 a year
- Full-time
- Remote
- Microsoft Excel
- Mid-level
- Microsoft Office
- Paid holidays
- Disability insurance
Quick Apply
7d
Solutions Sales Manager
Reworld Projects, LLC —Madison, WI
- $79,300 - $105,600 a year
- Full-time
- Marketing
- 5 years
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
7d

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customer relations manager jobs near madison wi

CS Manager (Customer Service Assistant Mgr.) – Hybrid (WI-Madison) R0058426

Wolters Kluwer -
Madison, WI

Apply Now

Job Details

Full-time
$60,700 - $106,000 a year

Benefits

Commuter assistance
Paid parental leave
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Parental leave
Vision insurance

Qualifications

Employee relationship building

Full Job Description

CS Manager (Customer Service Assistant Mgr.) – Hybrid (WI-Madison) R0058426 | FCC - CLC/Business Filings | Wolters Kluwer

About the Role:
As a CS Manager (Customer Service Assistant Mgr.), you will lead a dynamic team of entry-level professionals dedicated to delivering outstanding customer service. This role involves guiding team members to ensure they meet performance goals, resolve customer issues, and provide exceptional service. Your leadership will not only foster a positive work environment but also contribute to customer satisfaction and loyalty, making a significant impact on our company's success.

Hybrid: Eight days a month, we come together in the closest office (WI-Madison) within 50 miles to experience the value of connecting with colleagues. You will report to the Customer Service, Manager and work under the leadership of the Vice President II, General Management. This role is a part of FCC | CLC - Business Filings | Wolters Kluwer. Please view the site office location directory for office USA-WI-Madison-Junction Rd. | #LI-Hybrid

Shift Hours: 8:30am-5pm CT | Required every Tuesday and Wednesday Onsite

Division/BU About Us: BizFilings https://www.wolterskluwer.com/en/solutions/bizfilings/about-us | Link | https://www.wolterskluwer.com/en/about-us/organization | https://www.linkedin.com/company/wolters-kluwer/

Must be legally authorized to work in the United States without employer sponsorship, now or in the future.

Skills:

Leadership: Ability to guide and motivate a team.
Communication: Clear and effective verbal and written communication.
Problem Solving: Aptitude for resolving customer and team issues efficiently.
Time Management: Ability to manage multiple tasks and priorities.
Customer Service Tools: Familiarity with customer relationship management (CRM) software.
Performance Monitoring: Techniques for tracking and measuring team performance.
Coaching: Methods to develop team skills and improve performance.
Conflict Resolution: Skills for managing and resolving conflicts within the team.

Responsibilities:

Supervise day-to-day activities of the customer service team.
Ensure team adheres to performance metrics and customer service standards.
Conduct regular team meetings to communicate updates and address concerns.
Assist team members in resolving escalated customer issues.
Monitor and evaluate individual and team performance.
Provide ongoing coaching and development for team members.
Manage team schedules to ensure adequate coverage.
Collaborate with other departments for process improvements.
Prepare and present daily/weekly performance reports.
Maintain a positive and motivating work environment.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. https://www.wolterskluwerbenefitsguide.com/welcome/

Company Overview

Wolters Kluwer (EURONEXT: WKL) is a global leader in professional information, software solutions, and services for the healthcare, tax and accounting, financial and corporate compliance, legal and regulatory, and corporate performance and ESG sectors. We help our customers make important decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities and requirements. The job description provided is subject to revision and modification at any time

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

$60,700.00 - $106,000.00 USD

This role is eligible for Bonus.

Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.

Apply Now

Refine Your Search

customer relations manager jobs in madison wi

CS Manager (Customer Service Assistant Mgr.) – Hybrid (WI-Madison) R0058426

Manager, Customer Success

Account Manager

Account Manager

Account Manager, Architectural Solutions

Property and Casualty Client Manager

Key Account Manager - Warehouse Distribution

Account Manager I - ArcBest

Account Manager- Service/Repair (Madison)

Client Support Manager

Senior Account Manager

Territory Sales Manager, St. Louis, MO

Account Manager

Territory Manager

Account Manager II - Energy Systems - WI

Account Manager -SMB Sales

Retail Territory Manager

Account Manager

Mid-West Life Science Account Manager II (Fully Remote)

Solutions Sales Manager

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